Incredible service given today by Rosie and Ben. Basically l misplaced my hays travel card and panicked because I am going on a cruise tomorrow! They listened and found the best solution for me. A... See more
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Very helpful no issues at all only I has to pop back in today to amend one thing and got sorted straight away we will 100 percent be booking with hays travel again .
Company replied
The travel consultant, lizzie, was so nice and understanding of our needs, nothing was too much for her, so friendly and very knowledgeable. Would reccomend hays travel to anyone.
Company replied
Great holiday booking experience. Lizzie went above and beyond to get us the best holiday and came in on budget. We paid on the day for canada and usa. And had a real laugh in store where we pic... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
38-40 Paragon Street, HU1 3ND, Hull, United Kingdom
- 01482534923
4.9
Excellent
833 reviews
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Jodie helped us book our holiday to…
Jodie helped us book our holiday to cyprus ,she is lovely girl ,happy to help and we had a laugh too 😊
12 October 2025
Reply from Hays Travel - Hull
Thank you for your lovely review :)
Reply from Hays Travel - Hull
Thank you for your lovely review Alan :)
Julie is a great ambassador for Hay’s…
Julie is a great ambassador for Hay’s Travel. Always thorough, patient & enthusiastic.
18 October 2025
Reply from Hays Travel - Hull
Thanks for the great review Christine, you have booked an amazing holiday.... take me with you :-) Julie
Reply from Hays Travel - Hull
Thank you for your lovely review, Karen :)
Holiday times
Great service as always from Rosie at the paragon st branch Hull goes above and beyond for us sorting out our holidays, this girl would make a great manager well done Rosie
17 October 2025
Reply from Hays Travel - Hull
Thank you for your lovely review, Susan :)
Lizzie was very helpful,she kney…
Lizzie was very helpful,she kney everything we needed for our hoilday and went above and beyond
9 October 2025
Reply from Hays Travel - Hull
Thank you for your lovely review :)
Emmilie couldn't do enough for me when…
Emmilie couldn't do enough for me when I got home i found an error in the booking i rang her and she had already rectified the error and reprinted the invoice
14 October 2025
Reply from Hays Travel - Hull
Thank you for the Fab review and thank you for your custom, we hope you have a fab holiday :-)
Hays Travel are excellent…
Hays Travel as usual were brilliant,so helpful, the young lady (Elizabeth) at the Hull city centre was excellent in helping us . Took the stress and worry off the shoulders of a pair of computer illiterate pensioners.
12 October 2025
Reply from Hays Travel - Hull
Thank you Michael for your fab review, Lizzie will be made up :-) Julie, Manager
Very helpful, very patient
We book with every year with hays
Staff are always very helpful .
Jodie from Hull city centre branch was especially helpful .
She helped my husband and myself find the the perfect hotel in the destination we had chosen.
We will continue to book with hays again next year.
Thank you.
4 October 2025
Reply from Hays Travel - Hull
Thank you for your lovely review :) Jodie
The young lady who went to was very…
The young lady who went to was very good and took time for what we were looking for
11 October 2025
Reply from Hays Travel - Hull
Thank you for your lovely review, we appreciate it :)
…Great store
Great set of girls in the paragon st store in hull. Found exactly what we wanted and booked straight away.
1 October 2025
Reply from Hays Travel - Hull
Thank you for kind words :)
Lizzie was a very nice person to talk…
Lizzie was a very nice person to talk to very helpful
24 September 2025
Reply from Hays Travel - Hull
Thank you so much for yur lovely feedback I really appreciate it. Lizzie :)
Very helpful and courteous
Very helpful and courteous, explained everything with plenty of options.
24 September 2025
Reply from Hays Travel - Hull
Thank you for the lovely review ☺️
So easy to book
The rep was lovely & helped us to get our holiday with ease & looked for better deals for us.
The overall experience was painless. So its booked and looking forward to a flawless holiday. Thanks
21 September 2025
Reply from Hays Travel - Hull
Thankyou! We appreciate your kind feedback ☺️
Excellent service very kind spoke…
Excellent service very kind spoke through every detail I needed to know warm welcome very freindly and polite
19 September 2025
Reply from Hays Travel - Hull
Thankyou for your 5* review ☺️
Very good experience
The person who dealt with us (Rosie?) was very knowledgeable and took the time to find the right holiday for our particular circumstances
26 September 2025
Reply from Hays Travel - Hull
Thank you for your kind review, we are happy you found the right holiday :)
The lady i spoke with was good and knew…
The lady i spoke with was good and knew what I wanted
19 September 2025
Reply from Hays Travel - Hull
Thank you so much for your lovely review :)
Superb
Excellent and attentive staff they could not do enough to find the holiday we wanted. We've used Hays Travel for years would not go anywhere else.
17 September 2025
Reply from Hays Travel - Hull
Thank you for the amazing review ! ☺️
The lady who helped us yesterday…
The lady who helped us yesterday couldn’t have been more helpful explained everything and took time to answering all our questions
23 September 2025
Reply from Hays Travel - Hull
Thank you so much for your lovely review :)
Jodie was such a great help!
Jodie made my booking experience so special.
Listened to all what I wanted and needed such as times of flights, area, distance to city centre and just made the experience so exciting, really thorough and didn't feel rushed at all.
10 September 2025
Reply from Hays Travel - Hull
Thank you for the fabulous review Gemma, I really appreciate it :-) Jodie
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