Professional smart agency Really nice knowledgeable Neve, who covered every aspect of our holiday, including parking.Walked out knowing everything was sorted. Excellent service.
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Seen a couple of holidays in one of Hays guides and visited the branch for clarification on a few points. The staff could not have been more helpful and patient if they had tried. Well over an hour wi... See more
Company replied
Very polite, got us a very good deal on our holiday, and helped in every way they could, definitely recommend hays travel to others who are looking to book an holiday. We will be definitely going to h... See more
Went into the Hull Store paragon Street greeted by Chloe , who was polite and very efficient recognised what we wanted , and sorted it very quickly
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
38-40 Paragon Street, HU1 3ND, Hull, United Kingdom
- 01482534923
4.9
Excellent
793 reviews
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Reply from Hays Travel - Hull
Thank you so much for your lovely 5-star review!
We're delighted to hear that you found our team very, very helpful. Providing friendly, knowledgeable service is what we strive for, and it's wonderful to know we've made a positive impression.
We really appreciate your support and look forward to helping you plan your next holiday!
Good friendly staff
Lovely friendly staff ,emily had a good idea what we was looking for very helpful thankyou.
26 July 2026
Reply from Hays Travel - Hull
Thank you so much for your wonderful 5-star review!
We're so pleased to hear that you had such a positive experience with us. I'll be sure to pass your kind words on to Emily – she'll be delighted to know she was able to help you find exactly what you were looking for.
Thank you for choosing Hays Travel. We hope you have an amazing holiday, and we look forward to helping you book your next adventure!
Rosie
Rosie was real good sorted or needs and found us the perfect holiday thank you again
18 July 2026
Reply from Hays Travel - Hull
Thank you so much for your fantastic 5-star review!
We're delighted to hear that Rosie was able to find the perfect holiday for you and make the booking process so easy. I'll be sure to pass your lovely comments on to her – she'll really appreciate them!
Thank you for choosing Hays Travel. We hope you have an amazing holiday, and we look forward to helping you plan your next getaway!
Always use Hays Travel to book my…
Always use Hays Travel to book my cruise holidays, very friendly and helpful staff very knowledgeable no question too difficult always strive to get the best deal.
25 July 2026
Reply from Hays Travel - Hull
Thank you so much for your wonderful review! 💙
We're delighted to hear that you continue to choose Hays Travel for your cruise holidays. It means so much to know that you find our team friendly, knowledgeable and always willing to go the extra mile to find you the best deal.
Your kind words really do mean a lot to us, and we look forward to helping you plan many more amazing cruises in the future. Thank you once again for your continued support!
Professional smart agency
Professional smart agency
Really nice knowledgeable Neve,
who covered every aspect of our
holiday, including parking.Walked out
knowing everything was sorted.
Excellent service.
24 July 2026
I was very happy with the lady what was…
I was very happy with the lady what was dealing with us she was very polite and made it a very good experience
24 July 2026
Very welcoming ,friendly staff ,very…
Very welcoming ,friendly staff ,very helpful outstanding customer assistance this is why I book with hays travel.Elizabeth brilliant
19 July 2026
Reply from Hays Travel - Hull
Thank you for leaving a lovely review Wendy, we always appreciate great feedback and are so happy we could help! :)
Came in too book Amsterdam then we…
Came in too book Amsterdam then we decided on another holiday next year there very helpful friendly and ticked all the boxes
20 July 2026
Fab service Went into the Hull Store paragon Street…
Went into the Hull Store paragon Street greeted by Chloe , who was polite and very efficient recognised what we wanted , and sorted it very quickly
19 July 2026
The rep went above and beyond to get me…
The rep went above and beyond to get me the best deal
19 July 2026
Really pleasant and friendly staff
Really pleasant and friendly staff, who took time to listen to our wishes,hopes and expectations and helped us to choose a holiday that was tailored to our needs, our budget and the family needs. Very happy with everything
19 July 2026
As always great service.
17 July 2026
Excellent
Very polite, got us a very good deal on our holiday, and helped in every way they could, definitely recommend hays travel to others who are looking to book an holiday. We will be definitely going to hays travel in the future
17 July 2026
Riga trip booking…
Assistant (Lizzie) very helpful when utilising smartphone. Very positive attitude.
13 July 2026
Great staff
Such honest and friendly staff that go out their way to help you, i normally book myself online but this was honestly easier and everything was printed for me.
15 July 2026
Reply from Hays Travel - Hull
Thank you for your lovely review Demmi! We are so pleased to hear that you had a positive experience and we appreciate the feedback. :)
Very good service,didn’t really know…
Very good service,didn’t really know where to go but she had it all sorted,soon got us a good holiday
13 July 2026
Reply from Hays Travel - Hull
Thank you so much for your lovely review Jacqueline, we really appreciate your feedback :)
Extremely patient.
Seen a couple of holidays in one of Hays guides and visited the branch for clarification on a few points. The staff could not have been more helpful and patient if they had tried. Well over an hour with phone calls and checks. Very satisfied with the results, two holidays booked.
11 July 2026
Reply from Hays Travel - Hull
Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that our team were able to help you with all your questions and provide the support you needed when choosing your holidays.
We know how important it is to have everything checked and explained clearly before booking, and we’re so pleased that our team could take the time to make sure you felt confident with your choices.
We hope you have an amazing time on both of your holidays and we look forward to welcoming you back to the branch again soon.
Thank you for choosing Hays Travel Hull Paragon. ✈️🌍
We Were Looking To Book A Cruise Rosie…
We Were Looking To Book A Cruise Rosie The Branch Manager And Travel Consultant Ensured We Got The Best price For both Cruises By Using Sound Negotiating Skills And Great Customer Service
12 July 2026
Reply from Hays Travel - Hull
Thank you so much for taking the time to leave such a lovely review, Ken. It’s always a pleasure helping you with your holidays, and we’re delighted we could help you secure the best possible price for both of your cruises.
We really appreciate your continued loyalty and the trust you place in us when booking your travels. We always want to make sure you receive the best value, alongside the personal service and advice you know you can rely on from us.
We hope you have an amazing time on both cruises and we look forward to helping you plan your next adventure very soon.
Thank you again for choosing Hays Travel Hull Paragon. 🚢✨
Cheaper priced holiday
Found a holiday online rang hays and they did it cheaper , holiday was booked within 5 minutes
10 July 2026
Reply from Hays Travel - Hull
Thank you so much for taking the time to leave us a review. We’re delighted to hear that we were able to beat the online price for you and get your holiday booked quickly and easily.
We always aim to make booking your next adventure as simple as possible while ensuring you receive great value and the personal service you don’t always get online.
We hope you have an amazing holiday and we look forward to helping you with your future travel plans.
Thank you for choosing Hays Travel Hull Paragon. ✈️🌍
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