We wanted to book a cruise holiday for next year & had a few ideas of where we wanted to go. Went into travel agency to get more information & advice. The staff were very friendly & helpful. We went h... See more
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I love Hays Travel the staff are fantastic. They are so helpful going the extra mile to help find your perfect holiday. I will always use Hays as they take the pain out of spending ours scrolling thr... See more
Staff were very friendly and helped us find the holiday of our choice and did not rush us at all and gave us all the information we needed so we were very happy
Our agent Annemarie, was a very warm and knowledgeable lady. When we needed extra help finding a holiday that was suitable for my friends needs, she took her time researching places, and making phone... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
73 George Street, BN3 3YA, Hove, United Kingdom
- 01273 929 065
4.9
Excellent
522 reviews
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I've been booking holidaysand
I've been booking holidays and flights from George Street shop for several years always Receive freandly and helpfull service. Always hassle free and would recommend hays travel to everyone.
20 June 2026
Reply from Hays Travel - Hove
Thank you for your lovely comments always a pleasure to book you.
Great!…
Very helpful and knowledgeable in branch staff who came up with some great ideas for our sunshine break to Montenegro.
30 minutes in-branch saved us hours trawling through the internet.
25 June 2026
Reply from Hays Travel - Hove
Hi Mark
Appreciate your lovely comments.
Thank You
Charlotte
Friendly and helpful member of staff at…
Friendly and helpful member of staff at Hays travel and explained everything clearly.
23 June 2026
Reply from Hays Travel - Hove
Hi Andrew, it was lovely meeting you both and I am glad we managed to get your flights and insurance sorted!
Thanks,
Sophie
Branch Manager
Exceptional experience at Hays travel Our experience with Hays travel was…
Our experience with Hays travel was first class the young lady that helped us was efficient and went out of her way to sort our holiday for us thank you Kirsty.
23 June 2026
Great service
Such friendly knowledgeable staff. Able to answer all our questions and also cater for our mum's accessibility needs. Great service. Will definitely be booking again.
9 June 2026
Reply from Hays Travel - Hove
Hi Sue, Thank you so much for your kind comments. I'm glad we could help and I hope you have a lovely trip.
- Evelyn
Fantastic staff In Hays travel Hove
Fantastic staff In Hays travel Hove ,
I was served by Joanne, what a star ,
Thank you for everything.
I will be back !!
Xxxx
7 June 2026
Reply from Hays Travel - Hove
Thanks for your lovely comments Beryl , always a pleasure to see you and arrange your holidays!
joanne
I always use Hays travel because of the…
I always use Hays travel because of the friendly staff
Who always dealing with my holiday bookings very
Professionally and Knowledgeable with my requirements
3 June 2026
Reply from Hays Travel - Hove
Thanks for your great comments Pauline ! Alway such a pleasure to arrange your holidays.
Joanne
Great Service from George Street, Hove branch
Jo, Polly and the team were extremely helpful in booking our two cruises whilst in the shop and our friends who were booking at the same time on the phone, despite time constraints.
31 May 2026
Reply from Hays Travel - Hove
Hi kerry , thanks so much for your lovely comments , so pleased we were able to book the cruises
for you and your friends ! it was great to see you again .
Booking a holiday
Sophie was very helpful and sorted out our holiday quickly. All staff in the branch in George Street Hove were very friendly 😀 we will definitely use them in the future.
Thank you Pat & Diane Heading
27 May 2026
Reply from Hays Travel - Hove
Hi Pat and Diane,
Thank you for your lovely review! I am so pleased that we managed to get the holiday sorted for you, and it was a pleasure getting to know you both better.
Sophie
Branch Manager
Friendly knowledgeable staff.
Friendly knowledgeable staff. I was able to discuss all of my needs and concerns about planning my first cruise. I could not have had better service.
24 May 2026
Reply from Hays Travel - Hove
Thank you so much for those kind words, we really appreciate them and we hope you have a fabulous holiday! Many thanks, Polly - Assistant Manager
Very efficient service
Very efficient service, friendliness of staff. Nothing seemed too much of a problem. Will definitely use them again
17 May 2026
As always a top notch service
As always a top notch service. I highly recommend Hays in Hove
14 May 2026
Reply from Hays Travel - Hove
Thank you very much for your kind comments, Leslie. I'm pleased we could help - Evelyn
Wonderful Hays Travel in Hove
Massive thanks to Hays Travel in Hove. Joanne and Polly are absolutely fantastic and they helped us through every step of our holiday booking. Joanne secured us an amazing deal that would have been out of our budget if we had booked it online. Every possible detail was double checked and explained to us in a lovely friendly manner. Since booking we have been recommending Hays in Hove to all our friends and we will definitely be using them again for our next adventure.
Can’t recommend enough, absolutely brilliant!
3 May 2026
Reply from Hays Travel - Hove
HI Nick , Wow thank you so much for your wonderful comments , it was so great to meet you
both , wishing you the most fantastic holiday !!!! ...Joanne
Annmarie's very efficient and very…
Annmarie's very efficient and very friendly service at Hays 06in Hove
6 May 2026
Reply from Hays Travel - Hove
Thank you Margit it's always my pleasure to help you with your bookings, Kind regards Annmarie.
Always go to Hays
I always go to Hays, George Street, Hove to make my holiday bookings. They are so friendly, helpful, informative, everything is overseen by them - you just go and enjoy your holiday.
30 April 2026
Reply from Hays Travel - Hove
Thanks for your lovely comments Jenny, always such a pleasure to arrange your holidays !
Joanne
Excellent service from Annmarie
Excellent service from Annmarie. I had asked her for availability for a certain cruise, and cabins, which she provided in a couple of hours.
Over the weekend, we decided what cabin we wanted, and sent Annmarie an email so she had the information on start of business the Tuesday after the Bank holiday. I went into the shop just after opening, and Annmarie had everything up on the computer. Our cabin was available, so I booked it, and everything was completed within 20 minutes, and done with big smiles 😊.
I have used Hayes Travel since they took over Thomas Cook, along with their staff, and Annmarie was one of them. We are greeted as friends, and it's always nice to do business with them.
Keep up the excellent customer service!
George and Colin
6 May 2026
Reply from Hays Travel - Hove
Thank you so much George & Colin for your lovely comments, always an absolute pleasure to help book your Cruises, and so nice to have such wonderful long standing customers.
Excellent service all explained clearly
2 May 2026
Reply from Hays Travel - Hove
We appreciate your kind words and we're so glad that you found our service to be excellent and clear. Hays Travel, Polly - Assistant Manger
Reply from Hays Travel - Hove
Thank you so much for your kind words, we will ensure these are passed onto Charlotte.
Kind regards,
Sophie - Branch Manager
01273 929065
Very good and pleasant service Always…
Very good and pleasant service Always use your shop in Hove
28 April 2026
Reply from Hays Travel - Hove
Hi Jane, It was lovely as always to see you and Coco. Wishing you a lovely trip.
Sophie - Branch Manager
01273 929065
Thoughtful and considerate
Very helpful. researched hotels for good price, location and facilities for slightly disabled person.
Very caring and informative.
I would certainly use Hayes Travel again !
7 February 2026
Reply from Hays Travel - Hove
Thank you so much for your review, I am so pleased that you found Jo's service to be caring and informative. I will ensure the feedback is passed onto her.
Sophie - Branch Manager
01273 929065
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