Hays Travel - Goring Reviews 

535
TrustScore 5 out of 5

4.9

334 Goring Road, BN12 4PD Goring, GB


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Rated 5 out of 5 stars

Karen was incredibly knowledgeable and helpful. I wouldn’t have known where to start choosing a cruise to the fjords but she went through the options with first hand knowledge which was very reassurin... See more

Company replied

Rated 5 out of 5 stars

Karen was, as usual, extremely, patient and very helpful. She found us the exact villa where we wanted to go. And the best fights at the right times. Will defiantly be coming back next year.

Rated 5 out of 5 stars

Have used Hays Travel - Goring several times and they've always been great. All the staff are friendly and very efficient and keep you informed if there's any changes with your booking. Would defin... See more

Company replied

Rated 5 out of 5 stars

We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small deta... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 334 Goring Road, BN12 4PD, Goring, United Kingdom

  • 01903 241221

4.9

Excellent

TrustScore 5 out of 5

535 reviews

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4.9

All reviews

(535)

118,436 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So helpful went out of her way they all…

So helpful went out of her way they all do I’m disabled and to find a room it’s so hard the nearest is April 2028 got something to look forward to to loved loved the last one can’t wait to I’m sure the time will pass in a flash thankyou megan for your support and your professional manner thankyou again hays travel in goring Worthing have always helped me thanks again ❤️

30 June 2026
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Reply from Hays Travel - Goring

Thank you for your wonderful feedback! We are so pleased to hear that our team provided such helpful and professional service, especially in finding a suitable room. We appreciate your kind words and are delighted you have something to look forward to. We hope you have an amazing holiday!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Really good experience

Really good experience. The young lady was knowledgeable and so helpful made the experience really easy. Holiday booked!

28 June 2026
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Reply from Hays Travel - Goring

We are so pleased to hear you had such a positive experience with us. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

I prefer to book with Hays Travel

I prefer to book with Hays Travel. They do all the hard work. Take the strain off me.

27 June 2026
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Reply from Hays Travel - Goring

We're happy to hear we make booking easy for you. We appreciate your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

I am always very pleased with booking…

I am always very pleased with booking my holidays with Hays Travel. All the staff a very helpful .

18 June 2026
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Reply from Hays Travel - Goring

Chris Gulliver,

We are so pleased you are always very happy booking your holidays with us! Thank you.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

The staff are always very friendly I'd…

The staff are always very friendly I'd gone in to tell them about my previous holiday & to book another one

11 June 2026
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Reply from Hays Travel - Goring

Elizabeth Goodenough,

We are so pleased you enjoyed your previous holiday and chose to book with us again! Thank you for your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Great service.

The staff were friendly and knowledgeable providing a great service, will definitely book with them again.

7 June 2026
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Reply from Hays Travel - Goring

Thank you for your kind feedback, pleased to hear you found Karens service to be positive. Look forward to assisting with your future holiday needs :)

Rated 5 out of 5 stars

Your travel advisor(Laura)at Goring was…

Your travel advisor(Laura)at Goring was most helpful and as always with all of your staff they are very professional.

13 June 2026
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Reply from Hays Travel - Goring

We are so pleased to hear you had such a positive experience with our team. We appreciate your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Thank you Karen

As usual it is a pleasure to book our holiday with Karen. She is very knowledgeable and makes sure that every detail is carefully chosen. She is a credit to your company.

12 June 2026
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Reply from Hays Travel - Goring

We are so pleased to hear our team consistently provides excellent service. Thank you for your kind words and continued loyalty!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Highly Recommend

As always from the moment I walked through the door the service was friendly, helpful and informative. Really lovely staff.

6 June 2026
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Reply from Hays Travel - Goring

We are so pleased to hear about your positive experience. Thank you for your kind words; we appreciate your feedback.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Very helpful and attentive staff

Very helpful and attentive staff

7 June 2026
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Reply from Hays Travel - Goring

We're glad to hear that our team was helpful and attentive. We appreciate your kind feedback.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Very helpful

Megan was very helpful in arranging a 7-day hotel stay in Fuerteventura and a 14 day Mediterranean cruise.

31 May 2026
Hays Travel - Goring logo

Reply from Hays Travel - Goring

We're so glad we could help arrange your holidays for you! Thank you for your kind feedback.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Very good service

Very good service. We needed to look at several options with flights and were given all the time needed to get the right option.

20 May 2026
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Reply from Hays Travel - Goring

Thank you for your kind feedback :) Pleased to her you found the service was good. We look forward to helping with any future assistance.

Rated 5 out of 5 stars

A great experience

Isaac, managed to find the right balance of holiday itinerary we were looking for and more importantly at a very good price. All staff in the Goring-by Sea office were helpfull and work to support each othr making fo a great experience.

16 May 2026
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Reply from Hays Travel - Goring

Thank you for your lovely feedback!

Rated 5 out of 5 stars

Personal and efficient

I didn't have to wait in the shop, my preferences were listened to and I got a shortlist emailed to me, one of which I confirmed. Good to have something so local with knowledgeable staff

12 May 2026
Hays Travel - Goring logo

Reply from Hays Travel - Goring

Jane Lodge,

We're so glad to hear that you didn't have to wait and that we could provide you with suitable options! Thank you for supporting local businesses and for your feedback.

Kind Regards
Hays Travel Goring

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