We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small deta... See more
Company replied
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We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small deta... See more
Company replied
I would rather go and book my holiday through a travel agent, they make you feel relaxed and take the stress away from trying to navigate the Internet.
Company replied
Karen the manager at your Goring branch gave us excellant service with our holiday requirements.She goes the extra mile to ensure that you book the holiday to siut you.She is also a very nice person.
Company replied
Karen spiers was extremely helpful given how vague we were on our holiday requirements. Being unable to access the system which was down she took all our details and narrowed down what we ideally want... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
334 Goring Road, BN12 4PD, Goring, United Kingdom
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Service was really first class as was last year. Megan went out of her way to ensure we got the service we wanted.

Reply from Hays Travel - Goring
I would rather go and book my holiday through a travel agent, they make you feel relaxed and take the stress away from trying to navigate the Internet.

Reply from Hays Travel - Goring
All staff so helpful nothing is to much trouble thank you

Reply from Hays Travel - Goring
Megan was very helpful listened and understood what we wanted. Checked out lots of hotels that were in our budget. Great service 5 stars

Reply from Hays Travel - Goring

Reply from Hays Travel - Goring

Reply from Hays Travel - Goring
Karen the manager at your Goring branch gave us excellant service with our holiday requirements.She goes the extra mile to ensure that you book the holiday to siut you.She is also a very nice person.

Reply from Hays Travel - Goring
We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small detail or concerns you may have. For us, Hays take away any stress involved in booking a holiday.

Reply from Hays Travel - Goring

Reply from Hays Travel - Goring

Reply from Hays Travel - Goring

Reply from Hays Travel - Goring
Megan spent a lot of time looking for the best prices for our holiday even when we changed it a couple of times
Brilliant customer service

Reply from Hays Travel - Goring

Reply from Hays Travel - Goring
Megan is a credit to your company. Quote came through in a matter of minutes. Great advice on different places to visit, our location to various places and arranged a couple of tours for us. Well done.

Reply from Hays Travel - Goring
Simple answer; Megan.
Has never failed to deal with all issues.
You should value her.

Reply from Hays Travel - Goring
So helpful went out of her way they all do I’m disabled and to find a room it’s so hard the nearest is April 2028 got something to look forward to to loved loved the last one can’t wait to I’m sure the time will pass in a flash thankyou megan for your support and your professional manner thankyou again hays travel in goring Worthing have always helped me thanks again ❤️

Reply from Hays Travel - Goring
Really good experience. The young lady was knowledgeable and so helpful made the experience really easy. Holiday booked!

Reply from Hays Travel - Goring
I prefer to book with Hays Travel. They do all the hard work. Take the strain off me.

Reply from Hays Travel - Goring
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