Been researching and thinking of a holiday to Italy to include train and mountains for next summer 2027. Hays Coleraine took over and found me exactly what I wanted. Mai is really helpful and sincere... See more
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Staff at Hays Travel are very attentive and very generous with their time, no sense of rushing into a booking that you might later regret. Big thanks to Lewis who is new to Hays Coleraine- I look for... See more
Company replied
The staff in the Coleraine office were so helpful especially Kate. Kate helped with getting extra luggage booked on to a trip we are taking in a few weeks.To getting us a great price for a holiday n... See more
Company replied
We visited Hays Travel, Coleraine, yesterday and were warmly greeted by Lewis. He was extremely helpful, patient, thorough, and knowledgeable, and he made choosing a suitable 2027 holiday destination... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
- 02870878548
4.9
Excellent
909 reviews
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Great friendly service.
Great friendly service.
Andrea was so helpful and took her time looking up places for us.
5 April 2026
Reply from Hays Travel - Coleraine
Thank you so much. It was my pleasure and hope to see you again.
Reply from Hays Travel - Coleraine
Thank you for the lovely review and booking with us once again. Very much appreciated.
Very helpful staff
Very helpful staff, appreciated what we wanted from our holiday and worked hard to make things right.
25 March 2026
Reply from Hays Travel - Coleraine
Thank you for the 5* review. I'm so pleased we got exactly what you wanted. See you again next time.
Kate was fantastic as always
Kate was fantastic as always
Helped us get exactly what we wanted.
1 April 2026
Reply from Hays Travel - Coleraine
Thank you for booking with me again. Always a pleasure chatting with you and assisting with your holiday requirements.
Sunny holiday
We were in browsing and the girl couldn’t have been more helpful polite understanding all our needs an answered all the questions we asked that we booked a holiday that also suited our needs I will be using this office in all my future plans
31 March 2026
Reply from Hays Travel - Coleraine
Thank you for such a kind review. It was my pleasure and I'd be more than happy to help you with all of your travel plans.
Great service
Great service from a lady called Beth in Coleraine.Nothing was to much trouble and the service was first class.
29 March 2026
Reply from Hays Travel - Coleraine
That's so nice to hear! Thank you for taking time to write me a review. I look forward to seeing you again next time.
Your agent Beth was superb
Your agent Beth was superb. She was very helpful with all my questions and was especially really very helpful with my SA needs ( sight-impaired ).
26 March 2026
Reply from Hays Travel - Coleraine
It was my absolute pleasure, I look forward to welcoming you back.
The staff at Coleraine branch are…Excellent
The staff at Coleraine branch are excellent. Kate Chris Maria The service professional are 5 star.
17 March 2026
Reply from Hays Travel - Coleraine
Thankyou for the lovely feedback, Jim & Gary. Always a pleasure to get your holidays booked for you both.
Thomas was extremely efficient
Thomas was extremely efficient, and knowledgable in helping us choose a 7 day hoilday to meet our requests.
24 March 2026
Reply from Hays Travel - Coleraine
Thankyou for your kind feedback. It was a pleasure to help you get the right holiday.
Reply from Hays Travel - Coleraine
Thank you for the lovely 5* review. I really appreciate the feedback.
Time taken by staff with advising…
Time taken by staff with advising highlights and opportunities at our chosen resort and assistance given arranging travel insurance catering for our medical conditions
21 March 2026
Reply from Hays Travel - Coleraine
Thank you for trusting us with your holiday requirements. I'm sure you will have a lovely time and we look forward to seeing you again on your return.
Reply from Hays Travel - Coleraine
Thank you for taking the time to review the service you received. I appreciate you calling me to book your holiday on your behalf and hope I can assist you again with any future travel plans.
Kate did a great job at getting me a…
Kate did a great job at getting me a nice package to Tenerife.
Kate is very pleasant to deal with a real asset to the Company !
15 March 2026
Reply from Hays Travel - Coleraine
Thank you for booking with us once again and for the fab 5* review. It's very much appreciated.
As ever the member of staff was so…
As ever the member of staff was so helpful and knowledgeable, taking time to sort out our cruise. I would have no hesitation in recommending Hays.
14 March 2026
Reply from Hays Travel - Coleraine
That's very kind of you, Thank you for trusting me with your holiday arrangements.
Very helpful and friendly service and…
Very helpful and friendly service and we got our holiday and flights and car hire all in one go
16 February 2026
Reply from Hays Travel - Coleraine
Thank you so much for booking with me and the fab review. I really appreciate it and hope to see you again.
Good constructive advice
10 March 2026
Reply from Hays Travel - Coleraine
Thank you for the 5* review. That's what we aim to do and pleased to be of help
Was given great advice
Was given great advice, by an assistant that was more than helpful, pleasant and commutative. Also the price was a factor
8 March 2026
Reply from Hays Travel - Coleraine
That's so nice of you, it was my pleasure. Thank you for booking your holiday with me.
Andrea our travel agent was efficient…
Andrea our travel agent was efficient in booking everything for us took away the worry of us missing something if we had done it ourselves
8 March 2026
Reply from Hays Travel - Coleraine
That's what we're here for. Thank you for trusting me to arrange it all for you. Best Regards
Andrea in Coleraine
Andrea in Coleraine went above and beyond. She was polite and friendly in store and responded very promptly to all emails (and there were more than a few!) she explored many different options until we found the holiday in Florida we wanted.
7 March 2026
Reply from Hays Travel - Coleraine
Thank you so much. I really enjoyed working on your trip and hopefully we can get some of the park tickets to suit you too. See you soon.
The staff could not have been more…
The staff could not have been more helpful in guiding my friends and I through the process of choosing our trip.
28 February 2026
Reply from Hays Travel - Coleraine
Thank you for choosing Hays Travel and trusting me to book everything for you. So pleased you were happy with everything.
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