We came here after going to a local travel agent whos customer service was shocking. We dealt with Laura and honestly couldnt have asked for better. We felt like she listened to us and what we w... See more
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Laura at the Braehead store was very friendly and helpful from start to finish. She was able to answer any questions we may have had regarding our booking. We will definitely be returning to this sto... See more
My wife and I made an impromtu decision to book a holiday. We knew the rough dates and that was all. Amy was your Rep in Braehead store who handle the booking, She was very helpful and patient with u... See more
Went into Hays Braehead looking for a October week holiday, Ayisha showed our granddaughter holidays that she thought would suit Lily and between them sorted out a holiday that should make for a great... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 3 The Braehead Shopping Centre, G51 4BP, Braehead, United Kingdom
- 01413198933
4.9
Excellent
1K reviews
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The young lady Laura who dealt with us…
The young lady Laura who dealt with us was very helpful, and spent some time explaining how everything worked. And the cruise we booked was excellent value.
19 April 2026
Reply from Hays Travel - Braehead
So glad you were happy with our service and the cruise you booked- thanks for your nice comments
Great and quick performance
Great and quick performance. Came recommended and certainly didn’t disappoint.
16 April 2026
Reply from Hays Travel - Braehead
Thank you John we appreciate your nice comments
Easy to talk about booking very helpful…Easy booking
Easy to talk about booking very helpful when asked about anything 👌
13 April 2026
Reply from Hays Travel - Braehead
Thank you so much for your lovely review Charles- we appreciate it
60th special holiday
The travel agent was extremely helpful and took the time to explain the whole holiday itinerary. Especially as one transfer was not included and she advised sorting that first before we booked the main holiday. We managed this and went ahead with the holiday booking over the phone where the other agent we dealt with was also very pleasant and knowledgeable.
I would happily use them again and wouldn't hesitate to recommend them.
5 April 2026
Reply from Hays Travel - Braehead
Thanks for the lovely review Graham - we appreciate your comments
The service was first class
The service was first class, everything was booked on the phone, all done and dusted in no time, thanks again.
3 April 2026
Reply from Hays Travel - Braehead
Thanks so much for your lovely comments Norman - much appreciated
Diane
Staff was very polite and nothing was a…
Staff was very polite and nothing was a problem. Very knowledgeable on Tenerife, would definitely book with Hays Travel again. Thank you 😊
9 April 2026
Reply from Hays Travel - Braehead
Thanks so much Elaine - our pleasure :)
Got the Holiday I wanted and at a good…
Got the Holiday I wanted and at a good price And the staff very Helpful
7 April 2026
Reply from Hays Travel - Braehead
Thanks so much glad we could help
Really friendly staff and I knew what I…
Really friendly staff and I knew what I wanted. Really appreciated the knowledge of what I would get and printed out all the paperwork that I needed for my holiday.
26 March 2026
Reply from Hays Travel - Braehead
Thank you for your lovely review- hope you had a fantastic holiday
Friendly knowledgeable staff
6 March 2026
Reply from Hays Travel - Braehead
Thanks so much we appreciate you taking time to review us
We booked our honeymoon to Mexico and…
We booked our honeymoon to Mexico and had an excellent experience. First time using Hays travel as we usually book ourselves online. Will certainly be back again in future. Sarah was very helpful throughout.
28 March 2026
Reply from Hays Travel - Braehead
Thanks so much for the lovely comments much appreciated
Booking holiday always fun
We always enjoy going into your Braehead shop always met with friendly atmosphere
We deal mainly with Diane who we work with yesterday to book our holiday
Great service as always
3 April 2026
Reply from Hays Travel - Braehead
Aw thank you so much Ann Marie for the lovely review- always a pleasure, Diane
Helpful and friendly.
Hays Travel is new to us, we have always used a different travel agent.
We found the advice helpful and staff friendly.
Sarah was extremely helpful .
2 April 2026
Reply from Hays Travel - Braehead
Thanks for the lovely review :)
Cyprus here we come!
Jocelyn is very good at her job and made the whole booking process ideal ! She has a very cheery personality thus allowing the customer to feel very relaxed !
The visit was enjoyable with a forthcoming holiday to look forward to !
31 March 2026
Reply from Hays Travel - Braehead
Thanks for the lovely comments Ena was lovely to meet you
The sales assistant,Diane was very…
The sales assistant,Diane was very helpful and explained to us every detail of our booking.
31 March 2026
Reply from Hays Travel - Braehead
Thanks so much David, my pleasure,Diane
Visit to Hays Travel Braehead
The member of staff Fiona was very polite, professional and helpful. She showed an indepth knowledge of products and services and had, on advance of the visit, prepared some very helpful examples of the type of holiday I was looking for.
29 March 2026
Reply from Hays Travel - Braehead
Thanks so much for your lovely review :)
Reply from Hays Travel - Braehead
Thanks for the lovely review :)
Customer service was first class
26 March 2026
Reply from Hays Travel - Braehead
Thanks so much for the lovely review - much appreciated
As always advice and attention to…
As always advice and attention to detail is the reason we choose Hays travel for all our holidays. All the staff are friendly and knowledgeable. Building a good relationship and trust gives us confidence.
17 March 2026
Reply from Hays Travel - Braehead
Thanks so much for your lovely review- we appreciate your custom as always
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