Hays have been amazing at booking me and my family on our dream holiday. Michaela was very helpful and patient with us in the process of choosing our hotel in NYC - ensuring we got exactly what we w... See more
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From the moment we entered the store we were greeted by a very polite member of staff. We explained what we were looking for from our holiday and she delivered 100%. We were in the shop for about 2 ho... See more
The patience and professionalism of June the agent who dealt with my enquiry. When I was undecided but had a small idea what I wanted June made it very easy for me with loads of suggestions and price... See more
Service was so good and personal to our needs. We changed our hotel after initial booking which was no problem everything was updated causing us no stress or worry. Would definitely recommend Hays Tra... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 3 The Braehead Shopping Centre, G51 4BP, Braehead, United Kingdom
- 01413198933
4.9
Excellent
1K reviews
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Welcomed with a smile every time I go…
Welcomed with a smile every time I go into the shop at breahead got the holiday I wanted and for less than I expected so well chuffed staff are all lovely keep up the great work you all do a great job M.Frew
22 July 2026
The patience and professionalism of…
The patience and professionalism of June the agent who dealt with my enquiry. When I was undecided but had a small idea what I wanted June made it very easy for me with loads of suggestions and prices. I have now booked as I believe June found myself and my sister our perfect holiday. Will definitely use Hay's travel again. You need more service agents like June, she was so nice and helpful.
23 July 2026
May use AI-assist with repliesRead more
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Dream holiday booked - amazing service throughout!
Hays have been amazing at booking me and my family on our dream holiday. Michaela was very helpful and patient with us in the process of choosing our hotel in NYC - ensuring we got exactly what we were looking for on this trip.
Another great holiday booking experience with Hays at Braehead. Thank you! Highly recommend - wouldn’t go anywhere else! :)
22 July 2026
Reply from Hays Travel - Braehead
Thank you for your lovely review! We hope to see you again in store soon :)
Extremely happy customers. From the moment we entered the store we…
From the moment we entered the store we were greeted by a very polite member of staff. We explained what we were looking for from our holiday and she delivered 100%. We were in the shop for about 2 hours and left extremely happy with the service we received. Sarah from the Braehead store was very particular and thorough with her search and was very knowledgeable about many things. Would book again with Hays Travel and would highly recommended to anyone wishing to book your holiday with.
22 July 2026
From first sourcing our holiday to…
From first sourcing our holiday to finish and booking all steps were explained and given great advice at all time.
14 July 2026
The girl was very helpful she got us a…
The girl was very helpful she got us a great deal I’m very happy with Hays Travel I have booked with them a lot of times and always got a good deal would recommend them 100 percent
21 July 2026
Reply from Hays Travel - Braehead
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was so helpful in finding you a great deal. We truly appreciate your continued loyalty and recommendation.
Service was so good and personal to our…
Service was so good and personal to our needs. We changed our hotel after initial booking which was no problem everything was updated causing us no stress or worry. Would definitely recommend Hays Travel Braehead and I will use for future bookings.
14 July 2026
Reply from Hays Travel - Braehead
Thank you for your wonderful feedback! We are so pleased to hear that we could make your booking experience stress-free and personal to your needs. We look forward to assisting you with your future travel plans.
The member of staff was so good helped…
The member of staff was so good helped with all the things I had forgot about. Very friendly and great knowledge.
Also gave me information of what was going on in the area and best part of the area to stay.
16 July 2026
Reply from Hays Travel - Braehead
Thank you so much for your wonderful review! We are so pleased to hear that our staff member was able to assist you with everything and provide helpful information about the area. We appreciate your kind words!
2nd Cruise booked
Used Hays to book a holiday a few years ago and was dealt with very professionally. Passing a different branch 2.5 years ago, noticed a great deal for a cruise (lots of special events happening late 2025/early 2026), so we went in and booked it there and then. Virtually every week I was in asking something about the cruise, being first time cruisers and was always dealt with very professionally. Cruise has now past. On our return, we went to Hays and asked if there was another cruise for 2 years time another couple of big events then. We had had a quote while on the ship - (felt as though it was as quick as they could get rid of you as if they had scripted what to say). Again, Fiona sat with us, did a bit of research on our behalf and managed to get us something we wanted and could afford, albeit on a different P&O ship. Fantastic service.
9 July 2026
Reply from Hays Travel - Braehead
Thanks so much for your feedback Christine - We're so happy you came back to us adn trusted us with your holiday again - Ill be sure to pass your feedback over to Fiona :D
The experience was pleasant and were…
The experience was pleasant and were given lots of choices.
13 July 2026
Reply from Hays Travel - Braehead
Hello, Thanks so much for you lovely feedback - Have a great holiday when it comes :D
Reply from Hays Travel - Braehead
Thank you for your kind words. It was a pleasure to assist you with your travel plans and we're so glad we could help.
Staff member was very helpful and…
Staff member was very helpful and booked us a family holiday.
12 July 2026
Reply from Hays Travel - Braehead
Thank you so much for your wonderful 5-star review! We are so pleased to hear that our team was very helpful in booking your family holiday.
Always amazing service
Always amazing service. If not for these girls I would buy holidays from other travel agents.
27 June 2026
Reply from Hays Travel - Braehead
Thank you for your wonderful review! And of course for continuing to book with us!
Hays the best
Diane is brilliant understands what I was looking for so easy to book and had lots of information given.
8 July 2026
Reply from Hays Travel - Braehead
Thanks for your kind comments Lynne - much appreciated x
Popped into Braehead shop
Popped into Braehead shop, knew what I wanted and your staff made that come true at a great price
29 June 2026
Reply from Hays Travel - Braehead
Thank you so much for your wonderful review! We are delighted to hear that our team at the Braehead shop was able to help you find exactly what you were looking for at a great price. We appreciate your kind words!
Diane was very helpful and found me a…
Diane was very helpful and found me a selection of holidays to choose from. Her responses were quick and efficient. We dealt with all the details of the holiday over the telephone and I am very happy with the service provided
7 July 2026
Reply from Hays Travel - Braehead
Thannks Anne for your kind comments, my pleasure x
Joslyn was a very competent member of…
Joslyn was a very competent member of your team, I have booked a few holidays with her,I've still got another 2 holidays booked for this year, and another 3 booked for next year,
29 June 2026
Reply from Hays Travel - Braehead
We are so pleased to hear about your positive experiences with our team member. It's wonderful that you have so many holidays booked with us, and we truly appreciate your continued loyalty.
All the staff are so friendly
All the staff are so friendly
Fiona goes above and beyond with her experience and is always very helpful and lovely
6 July 2026
Reply from Hays Travel - Braehead
Thank you for your wonderful review! We always appreciate you coming back to us!
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