Hays Travel - Barnsley Reviews 

1,711
TrustScore 5 out of 5

4.9

Unit 5 The Alhambra Centre, S70 1SB Barnsley, GB


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Rated 5 out of 5 stars

Prompt and pleasant welcome from member of staff on the front desk. Escorted to a holiday advisor. Katy was extremely helpful, very patient and pleasant. Found a lovely holiday. Staff really supportiv... See more

Rated 5 out of 5 stars

We have used Hays Travel several times, always excellent service. On a recent trip we were unfortunate enough to fall foul of beurocracy in Germany which caused us to miss a connection. I phoned Hay... See more

Rated 5 out of 5 stars

We never felt rushed, even though our first (and second) choice of country and resort wasn't available. Katy was very knowledgeable, listened to our requirements and came up with a holiday which sound... See more

Rated 5 out of 5 stars

Just booked a holiday to Japan for next year. Was served by Shelley at the Barnsley branch. what a credit to the company, every question answered, all requirements met and on top of that extremely ple... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 5 The Alhambra Centre, S70 1SB, Barnsley, United Kingdom

  • 01226697455

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,711)

118,436 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent, our advisor had done all the research work prior to our visit.

Good manner, good customer service.

Will continue to come back.

Thank you Corinne.

22 August 2026
Hays Travel - Barnsley logo

Reply from Hays Travel - Barnsley

Thank you for your kind review, it really is appreciated and it was a pleasure to book your holiday.

Rated 5 out of 5 stars

Very professional & friendly service

Very professional & friendly service. Claire listened to what I was looking to do and arranged all to fit my budget & wishes. Nothing was too much trouble & at No time did I feel I was being rushed. Will definitely be returning when ready to book future travels. 👍😁

21 August 2026
Rated 5 out of 5 stars

We saw Clare who was just brilliant

We saw Clare who was just brilliant. She understood exactly what we wanted and took the time to walk us through our options. She was professional and personable and left no stone unturned, and because she had been to Rome discussed the best places to visit. I would definitely recommend Hays Travel and will certainly return for our next break.

13 August 2026
Rated 5 out of 5 stars

Lovely experience booking holiday with corrine

Talking to corrine was very nice she was really helpful seemed to know just what we wanted from our holiday she had visited the destination to which were looking to book so could offer good advice on things to do felt very relaxed when speaking to her and she was extremely patient when we were trying to make payment 😊

16 August 2026
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Reply from Hays Travel - Barnsley

Thank you so much for your kind review, it was a pleasure to book your holiday

Rated 5 out of 5 stars

Staff very knowledgeable

Staff very knowledgeable, patient and understanding

10 August 2026
Hays Travel - Barnsley logo

Reply from Hays Travel - Barnsley

Thank you for your kind review, it really is appreciated

Rated 5 out of 5 stars

Very pleasant experience with booking…

Very pleasant experience with booking with hays travel, provided a professional service and wasn’t pushy at all. Explained our chosen destination to us perfect and it is exactly what we are looking for. We look forward to choosing you next time.

11 August 2026
Rated 5 out of 5 stars

Brilliant service

Tracy was very knowledgeable and efficient and did exactly what I asked. She was able to advise and identify the right flights for us. This reassured us that with the backing of Hays, we had a good deal and peace of mind that everything was above board. I would not have been comfortable booking long haul flights direct online.
Tracy was recommended by a friend who had found her to be helpful above and beyond.

10 August 2026

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