Staff are extremely knowledgeable, but also have excellent customer service skills. Corinne and Madison from the Barnsley branch both went about and beyond! We had heard that Hays Travel was a really... See more
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We didn't really know exactly where we wanted to go somewhere in Spain The girl that helped us was very patient and we did find something in the end thank you for your help
The holiday sales assistant search our requirements and got us a cruise that we were looking for. We had the intention to book for the Norwegian fjords and had set a price limit among us. She was... See more
Company replied
Staff all great pleasant and attentive.maddison went above and beyond sorting out a particular area in sorrento for us at barnsley branch
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 5 The Alhambra Centre, S70 1SB, Barnsley, United Kingdom
- 01226697455
4.9
Excellent
2K reviews
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Reply from Hays Travel - Barnsley
Thank you for your kind review it really is appreciated
Got everything I wanted in very quick…
Got everything I wanted in very quick time.
I was attended by a lovely young lady who explained everything clearly and efficiently..
28 July 2026
Reply from Hays Travel - Barnsley
Thank you for your kind review it really is appreciated
We didn't really know exactly where we…
We didn't really know exactly where we wanted to go somewhere in Spain The girl that helped us was very patient and we did find something in the end thank you for your help
7 August 2026
Booking a cruise holiday
The lady we saw to book our holiday was courteous, helpful and efficient. So we were happy with the service she gave.
30 July 2026
Staff all great pleasant and…
Staff all great pleasant and attentive.maddison went above and beyond sorting out a particular area in sorrento for us at barnsley branch
7 August 2026
City break
Our agent Doula, in the Barnsley branch, was brilliant. She asked us what we wanted, and then went on to sort everything.
30 July 2026
Amazing customer service 5 star!
Staff are extremely knowledgeable, but also have excellent customer service skills. Corinne and Madison from the Barnsley branch both went about and beyond! We had heard that Hays Travel was a really good option and thought we would visit the store. When presented with a list of requirements Corinne surpassed them and although not working on the day we finalise the holiday, she chased things up while off and she passed us onto Madison who was just as helpful. We would highly recommend Hays Travel Barnsley and will use them for our next holiday!
5 August 2026
Staff more than helpfull polite…
Staff more than helpfull polite excellent service will definitely use again
4 August 2026
Very helpful full and was happy with…
Very helpful full and was happy with the price of holiday will definitely be booking again in future
1 August 2026
Excellent service friendly polite staff
31 July 2026
Very helpful staff went above and…
Very helpful staff went above and beyond to explain everything
1 August 2026
Booking was so easy and staff very welcoming and as an OAP they had all the time in the world for me especially as i require a walk in shower. I will recomend Hays Travel to all.
Booking was so easy and staff very welcoming and as an OAP they had all the time inthe world me especially as i require a walk in shower. I will recomend Hays travel to all.
24 July 2026
The advisor Tilly Butcher was extremely…
The advisor Tilly Butcher was extremely helpful and went to great efforts to sort out the holiday we wanted. She was a credit to Hays Travel
23 July 2026
Booked in Barnsley Alhambra center the…
Booked in Barnsley Alhambra center the staff are always amazing. Big shout out to Louise, clair and Tracey always find the perfect holiday for a great price.
28 November 2025
Went in for a query
Went in for a query. Came out with another holiday. Really well looked after
29 July 2026
Reply from Hays Travel - Barnsley
Thank you for your lovely comments :-) x
Very friendly helpful staff they really…
Very friendly helpful staff they really take time to make sure you've got the holiday you want
15 July 2026
Reply from Hays Travel - Barnsley
thank you for taking the time to write this review and for your kind words.
Reply from Hays Travel - Barnsley
thank you for taking the time to write this review and for your kind words.
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