Hays Travel - Alloa Reviews 

593
TrustScore 5 out of 5

4.9

37/39 High Street, FK10 1JF Alloa, GB


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Rated 5 out of 5 stars

The person who looked after us couldn’t have done any better he went into the computer and found us a holiday which is what we wanted. We will definitely be back for our next holiday.

Company replied

Rated 5 out of 5 stars

Went to China so was unsure about booking myself online. Catrina at Hays handled everything for me...booking, visa info, vaccinations info, money and travel bank card. She kept in contact, answered... See more

Company replied

Rated 5 out of 5 stars

Our experience of booking a cruise was once again a pleasure due to the diligence of the staff member( Margo). She went through all the options that were available to us, ie cabin type, drinks packag... See more

Company replied

Rated 5 out of 5 stars

As always Christopher knows what we require he checks everything from the flights seating and our insurance and always checks if we require anything else. Once again he is most helpful first class.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 37/39 High Street, FK10 1JF, Alloa, United Kingdom

  • 01259212825

4.9

Excellent

TrustScore 5 out of 5

593 reviews

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4.9

All reviews

(593)

118,901 reviews in the last 12 months

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Rated 5 out of 5 stars

Catrina was so helpful booking…

Catrina was so helpful booking everything from the hotel,airport parking,lounge&fast track.
We appriciated everything that she done for us. Excellent member of staff. Will always use Hays travel
.

28 June 2026
Hays Travel - Alloa logo

Reply from Hays Travel - Alloa

Thanks for your positive review, Margaret
It is a pleasure to arrange your holidays for you both
Warmest regards
Catrina

Rated 5 out of 5 stars

I always book my holidays at Alloa Hays…

I always book my holidays at Alloa Hays branch Margo and the rest of the staff are very helpful very polite making the booking process very easy and are always very helpful in your needs you always feel very welcome as you enter the branch I hope that they keep up this great service they provide 😀

26 June 2026
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Reply from Hays Travel - Alloa

It's always a pleasure to book you Paul. Thanks-Margo.

Rated 5 out of 5 stars

Staff are very friendly

Staff are very friendly. Very knowledgable and always go the extra mile

21 June 2026
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Reply from Hays Travel - Alloa

Was a pleasure to help! Jodie

Rated 5 out of 5 stars

Excellent Service.

As usual, Christopher provided an excellent service. He is an asset to your company.

12 June 2026
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Reply from Hays Travel - Alloa

It was a please as always! Thank You - Christopher

Rated 5 out of 5 stars

Happy with service

Happy with service. Chris was very pleasant and checked all my options for travel. Staff in Alloa branch are all very helpful. Highly recommend Hays for travel.

9 June 2026
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Reply from Hays Travel - Alloa

Always a pleasure to help - Chris

Rated 5 out of 5 stars

We were booking a bit last minute and…

We were booking a bit last minute and to get us the best deal Christopher spent time looking through lots of different options to get us the best price. He was helpful and friendly and nothing was too much trouble.

16 June 2026
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Reply from Hays Travel - Alloa

Was a pleasure to help - Christopher

Rated 5 out of 5 stars

Alloa Hays Travel is always a great…

Alloa Hays Travel is always a great experience from the minute you walk in the front door. Your always greeted with a smile and they are so helpful,nothing is a problem, they definitely go the extra mile.

13 June 2026
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Reply from Hays Travel - Alloa

It's always a pleasure! - Catrina

Rated 5 out of 5 stars

Great service from Margo

Great service from Margo, Manager. Very knowledgeable and gave advice on holiday booked

1 June 2026
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Reply from Hays Travel - Alloa

It's always a pleasure to help Karen. Thanks - Margo.

Rated 5 out of 5 stars

Christopher was very knowledgeable and…

Christopher was very knowledgeable and helpful. He listened to what I was looking for in a holiday and provided advice accordingly. I was kept up to date with progress of booking. Thank you.

28 May 2026
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Reply from Hays Travel - Alloa

It was a pleasure getting you booked! Thank you - Christopher

Rated 5 out of 5 stars

Customer satisfaction

Have used Hays travel in Alloa a lot in the past couple of years and have found the staff to be more than helpful and always willing to go that extra mile to ensure we get the holiday we are looking for. A special shout out to Christopher who even calls when we return to ensure all went well. Highly recommend, wouldn't go anywhere else.

20 May 2026
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Reply from Hays Travel - Alloa

It is always a pleasure! Thank you - Christopher

Rated 5 out of 5 stars

We are very happy customers

As usual the staff in Hays Alloa are so helpful. Christopher managed to find exactly the style of holiday we wanted and a price we could afford. They don't push or cajole you and We always leave very happy customers.

21 May 2026
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Reply from Hays Travel - Alloa

Was a pleasure to help - Christopher

Rated 5 out of 5 stars

Chris from Alloa always so helpful

Chris from Alloa always so helpful. Have booked 5 holidays with him. Always has time for you great customer service.

12 May 2026
Hays Travel - Alloa logo

Reply from Hays Travel - Alloa

Always a pleasure Sarah. Thanks-Chris.

Rated 5 out of 5 stars

Margo at Hays Travel Alloa.

As usual Margo was superb.Very efficient. She booked exactly what I wanted.Everyone in the Alloa branch is so helpful and lovely to talk to. They seem to have more time for their customers than a lot of shops. I wouldn’t go anywhere else to book my travel. So much better than trying to do it myself online.

19 May 2026
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Reply from Hays Travel - Alloa

It's always a pleasure Moira. Thanks - Margo.

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