This is the second visit to this travel agent as the last time they were so friendly and helpful. We spent a while booking two holidays and nothing was a problem. Explained everything and even went as... See more
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Never had an issue booking with Hays Travel. Staff are always polite, friendly & go out their way to help with any concerns we have. The service we get is always impeccable. Booking is always so easy... See more
Company replied
Our experience of booking a cruise was once again a pleasure due to the diligence of the staff member( Margo). She went through all the options that were available to us, ie cabin type, drinks packag... See more
Company replied
Everything and every member of staff are helpful and friendly. They know what they are doing. We always book with Hays Alloa when we are going on holiday! Always an easy comfortable experience.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
37/39 High Street, FK10 1JF, Alloa, United Kingdom
- 01259212825
4.9
Excellent
570 reviews
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This is the second visit to this travel…
This is the second visit to this travel agent as the last time they were so friendly and helpful. We spent a while booking two holidays and nothing was a problem. Explained everything and even went as far to book car parking and insurance. Will definitely be back to book another holiday with this travel agent
2 August 2026
Staff are very friendly helpful ,clear…
Staff are very friendly helpful ,clear with explanation
2 August 2026
Gave christopher a price and list for a…
Gave christopher a price and list for a cruise in 2028 to see what he could do for me and gave me a call not much after that could not beat the price as deal had finished but was not that much of a difference just a quick response
1 August 2026
Very Helpful as always as I always book…
Very Helpful as always as I always book my cruise holidays with hays they know exactly what I'm looking for
25 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great service
Christopher was very knowledgeable with very clear communication. He had a friendly manner and was very helpful when organising our trip.
30 July 2026
Reply from Hays Travel - Alloa
Was a pleasure to help - Christopher
First class service
Never had an issue booking with Hays Travel. Staff are always polite, friendly & go out their way to help with any concerns we have. The service we get is always impeccable. Booking is always so easy & first class. Wouldn't go anywhere else
22 July 2026
Reply from Hays Travel - Alloa
Was a pleasure to help! Catrina
Reply from Hays Travel - Alloa
It was a pleasure! Thanks - Chris
Our booking agent Catrina was a star
Our booking agent Catrina was a star.
We were looking for an individual holiday and she came up trumps,
Nothing was too much trouble.
Our first time using Hays, but will be back.
24 July 2026
Reply from Hays Travel - Alloa
Was a pleasure to help! Catrina
Best in the business.
Everything and every member of staff are helpful and friendly. They know what they are doing.
We always book with Hays Alloa when we are going on holiday!
Always an easy comfortable experience.
22 July 2026
Reply from Hays Travel - Alloa
It was a pleasure as always! Thanks Christopher
Reply from Hays Travel - Alloa
It was a pleasure as always! - Christopher
Our experience of booking a cruise was…
Our experience of booking a cruise was once again a pleasure due to the diligence of the staff member( Margo). She went through all the options that were available to us, ie cabin type, drinks packages etc. The other members of staff were also friendly to.
This was our second visit to Hays and we can't see us going anywhere else to arrange our holiday breaks.
16 July 2026
Reply from Hays Travel - Alloa
It was a pleasure getting you booked again! Thank you - Margo
Reply from Hays Travel - Alloa
It's always a pleasure Mrs Kirk. Thanks-Margo.
Very helpful staff
Always use this travel agent as they take care of everything for you always pleasant and helpful and follow up with phone calls keeping you up to date with everything.
5 July 2026
Reply from Hays Travel - Alloa
Was a pleasure to help! Jodie
Very friendly and helpful the process…
Very friendly and helpful the process was done very quickly
30 June 2026
Reply from Hays Travel - Alloa
It was a pleasure! Thanks - Catrina
Friendly efficient and extremely…
Friendly efficient and extremely helpful. Staff were all really great at what they do.
3 July 2026
Reply from Hays Travel - Alloa
Was a pleasure to help - Chris
Great service
Great service from Margo! Spent time to find the best holiday for me. I hadn't been to a travel agency for years and had forgotten how much they do for you!
2 July 2026
Reply from Hays Travel - Alloa
Was a pleasure to help - Margo
Reply from Hays Travel - Alloa
It's always a pleasure. Thanks - Margo.
Top team in Alloa shop as usual
Top team in Alloa shop as usual, friendly faces with good holiday ideas
2 July 2026
Reply from Hays Travel - Alloa
Always a pleasure - Chris
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