Never had an issue booking with Hays Travel. Staff are always polite, friendly & go out their way to help with any concerns we have. The service we get is always impeccable. Booking is always so easy... See more
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Our experience of booking a cruise was once again a pleasure due to the diligence of the staff member( Margo). She went through all the options that were available to us, ie cabin type, drinks packag... See more
Company replied
Everything and every member of staff are helpful and friendly. They know what they are doing. We always book with Hays Alloa when we are going on holiday! Always an easy comfortable experience.
Company replied
Our booking agent Catrina was a star. We were looking for an individual holiday and she came up trumps, Nothing was too much trouble. Our first time using Hays, but will be back.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
37/39 High Street, FK10 1JF, Alloa, United Kingdom
- 01259212825
4.9
Excellent
568 reviews
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First class service
Never had an issue booking with Hays Travel. Staff are always polite, friendly & go out their way to help with any concerns we have. The service we get is always impeccable. Booking is always so easy & first class. Wouldn't go anywhere else
22 July 2026
Reply from Hays Travel - Alloa
Was a pleasure to help! Catrina
Reply from Hays Travel - Alloa
It was a pleasure! Thanks - Chris
Our booking agent Catrina was a star
Our booking agent Catrina was a star.
We were looking for an individual holiday and she came up trumps,
Nothing was too much trouble.
Our first time using Hays, but will be back.
24 July 2026
Reply from Hays Travel - Alloa
Was a pleasure to help! Catrina
Best in the business.
Everything and every member of staff are helpful and friendly. They know what they are doing.
We always book with Hays Alloa when we are going on holiday!
Always an easy comfortable experience.
22 July 2026
Reply from Hays Travel - Alloa
It was a pleasure as always! Thanks Christopher
Reply from Hays Travel - Alloa
It was a pleasure as always! - Christopher
Our experience of booking a cruise was…
Our experience of booking a cruise was once again a pleasure due to the diligence of the staff member( Margo). She went through all the options that were available to us, ie cabin type, drinks packages etc. The other members of staff were also friendly to.
This was our second visit to Hays and we can't see us going anywhere else to arrange our holiday breaks.
16 July 2026
Reply from Hays Travel - Alloa
It was a pleasure getting you booked again! Thank you - Margo
Reply from Hays Travel - Alloa
It's always a pleasure Mrs Kirk. Thanks-Margo.
Very helpful staff
Always use this travel agent as they take care of everything for you always pleasant and helpful and follow up with phone calls keeping you up to date with everything.
5 July 2026
Reply from Hays Travel - Alloa
Was a pleasure to help! Jodie
Very friendly and helpful the process…
Very friendly and helpful the process was done very quickly
30 June 2026
Reply from Hays Travel - Alloa
It was a pleasure! Thanks - Catrina
Friendly efficient and extremely…
Friendly efficient and extremely helpful. Staff were all really great at what they do.
3 July 2026
Reply from Hays Travel - Alloa
Was a pleasure to help - Chris
Great service
Great service from Margo! Spent time to find the best holiday for me. I hadn't been to a travel agency for years and had forgotten how much they do for you!
2 July 2026
Reply from Hays Travel - Alloa
Was a pleasure to help - Margo
Reply from Hays Travel - Alloa
It's always a pleasure. Thanks - Margo.
Top team in Alloa shop as usual
Top team in Alloa shop as usual, friendly faces with good holiday ideas
2 July 2026
Reply from Hays Travel - Alloa
Always a pleasure - Chris
Fantastic all round
Christopher was fantastic! Patiently researching all our requests, calling to verify details and an all round pleasure.
Nothing was too much trouble and he happily spent time comparing and researching options for us.
Booking process, payment and information provided made it quick and easy to book out next holiday.
Highly recommend booking with Hays
29 June 2026
Reply from Hays Travel - Alloa
Thank you! It was a pleasure getting you all booked! - Christopher
Very happy with the service from Hays
Very happy with the service from Hays. Jodie was extremely helpful and nothing was too much trouble for her. All the staff are so nice. I highly recommend you go to Hays to book your holiday.
23 June 2026
Reply from Hays Travel - Alloa
Was a pleasure to help you! - Jodie
Catrina was so helpful booking…
Catrina was so helpful booking everything from the hotel,airport parking,lounge&fast track.
We appriciated everything that she done for us. Excellent member of staff. Will always use Hays travel
.
28 June 2026
Reply from Hays Travel - Alloa
Thanks for your positive review, Margaret
It is a pleasure to arrange your holidays for you both
Warmest regards
Catrina
I always book my holidays at Alloa Hays…
I always book my holidays at Alloa Hays branch Margo and the rest of the staff are very helpful very polite making the booking process very easy and are always very helpful in your needs you always feel very welcome as you enter the branch I hope that they keep up this great service they provide 😀
26 June 2026
Reply from Hays Travel - Alloa
It's always a pleasure to book you Paul. Thanks-Margo.
Margo was amazing very helpful everyone…
Margo was amazing very helpful everyone in alloa hays always very helpful and friendly
21 June 2026
Reply from Hays Travel - Alloa
Hi Andrea. It's always a pleasure to find what you are looking for. Thanks - Margo.
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