Hatmeo Reviews 

507
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, most reviewers had an average experience overall. Customers consistently praise the customer service team for being prompt, professional, and courteous. Many appreciate the team's helpfulness in resolving various issues, including duplicate orders and initial sizing problems. Reviewers often highlight the company's cooperative approach and willingness to find agreeable solutions. However, some people were dissatisfied with product quality and sizing. Many customers reported receiving items of inferior quality, not as pictured, or as cheap knockoffs. The return policy is also a significant concern, with several consumers facing difficulties returning products, especially to China, or being offered minimal refunds. Sizing was a frequent issue, with many finding products ran extremely small.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing significant dissatisfaction... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing dissatisfaction, citing poorly made... See more

Order

Customers had ambiguous experiences with order, with some reporting issues with incorrect sizing, receiving... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness,... See more

Return policy

Customers consistently express dissatisfaction with the return policy, often finding it impossible to return... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There was an initial problem with sizing, but after negotiations with the Customer Service team, this problem was overcome satisfactorily. The Customer Service team were, at all times, prompt, profes... See more

Rated 4 out of 5 stars

the sonic toothbrush failed after two months use ie charging the unit failed I informed HATMEO who initially I had some resitance to comming to the party with a replacement unit. we have worke... See more

Rated 5 out of 5 stars

I would like to express my great gratitude to your company for the speed with which you delivered the ordered goods to me. However, due to my fault, I did not take it by mistake, for which I apologi... See more

Rated 5 out of 5 stars

I ordered 2 bra/camisoles. Unfortunately, I needed a larger size. The quality is superb. Very silky and well made. I would recommend this product highly to anyone. Order a size larger since they... See more


Company details

Written by the company

Welcome to Hatmeo, a global e-commerce powerhouse founded in 2016, with an extensive presence across 30+ product categories, including fashion, tools, toys, pets, sports and outdoors, home essentials, electronics and etc. We've become a one-stop destination for diverse consumer needs.


Contact info

3.4

Average

TrustScore 3.5 out of 5

507 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(507)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The bra I ordered was very comfortable…

The bra I ordered was very comfortable and held my sagging 84 year old breast the whole day! This is the best bra I have ever worn and I want to re order 1 black size XL !
I encourage older women to try this bra! You will be happily surprise like me!

Vicki

16 December 2024
Unprompted review
Rated 4 out of 5 stars

Great Customer Service

I dealt with Customer Service as I wanted to cancel my order. They did respond to my email efficiently and organised to have my refund deposited back to my PayPal account. Everything was sorted out within a couple of days. Great Customer Service thank you

17 December 2024
Unprompted review
Rated 1 out of 5 stars

What a piece of junk

What a piece of junk. I have a D cup and ordered an XL bra. It couldn't even hold me in. The bra ended up riding up and almost reached my chin. I bought this on Amazon for $9.66 with $5.99 for shipping. It's not worth my time returning it for $9.66

16 December 2024
Unprompted review
Rated 1 out of 5 stars

Full refund promised but cannot find…

Full refund promised but cannot find any information. guess I will have to turn it over to my credit card info. The order was for $59.11 to just leave. Very disappointed. Even charged a foreign transaction fee. China has quite a business.

9 December 2024
Unprompted review
Rated 1 out of 5 stars

They are crooked as hell

They are crooked as hell. The pitures are nothing like the shirts received. They are a phot on a sweat shirt. Ugly pure trash. And wont honer the return. America stop buying from China. Should have know better.

1 December 2024
Unprompted review
Rated 1 out of 5 stars

Incorrect size sent

Incorrect size sent. Do not buy from this company.
Did not honor return shipping promise. Offered only vouchers for less than half the cost of I paid. Told my bank the were closing business.

Do not buy do not buy do not buy do not buy
Dishonest dishonest dishonest dishonest dishonest

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Midriff push & bulge

The bras I bought ended middle of my midriff and rolled up and pushed my middle into a large roll. Asked 3 times for a refund and they want me to order a different bra with a $30 coupon. It is difficult to make a return.

1 December 2024
Unprompted review
Rated 1 out of 5 stars

Worse than worthless

I ordered two of their bras because the ad was so good on youtube. What an idiot I am to believe youtube ads! The bra is very lacey and comfortable, but it rides up! It won't stay down where it belongs and the next thing you know, the "cups" are up under your neck! Yikes! Worse than worthless as a bra. Now when I asked for a refund, they offer $4 and a $30 discount on more worthless products...

5 December 2024
Unprompted review
Rated 5 out of 5 stars

The bras are very comfortable and quite…

The bras are very comfortable and quite pretty. They don't poke me or hurt my shoulders. I don't just use them for daytime wear, but keep one as a sleep bra, because it's so comfy under my pajama top. I hand-wash them, gently shape them, and hang them up to dry. Very easy in every way.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Response

Response. Now please send us another beige bra 4x for my wife to replace the one that creeps up on her.

Thanks -Roger

2 December 2024
Unprompted review
Rated 3 out of 5 stars

The bras are comfortable

The bras are a comfortable, soft non wired design avoiding tight seams and it's very hard to find this in ordinary shops. However, underwear items need to fit very well for movement but returning items is very problematic and expensive and involve further payments for postage both of returned and replacements.

20 November 2024
Unprompted review

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