Purchased a nice piece of jewelry from Harfi through Wolf and Badger; it was quickly sent to me in Canada. Unfortunately, there were issues with the piece when I attempted to first wear it some month... See more
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Thankyou Harfi for my beautiful hammam towel. I love the design, quality,feel and versatility of your product. I get many admiring comments from people wherever I use it. I am travelling around Sout... See more
Company replied
My necklace was even more beautiful than the online picture. I absolutely loved it, and I’ll soon order the earrings as well. The quality is fantastic, and the packaging is stunning. The pieces thems... See more
Great little find - love the philosophy and website content. Great personal touch too, with a handwritten card placed inside my parcel. Unfortunately, on this occasion had to return the lovely Ber... See more
Company replied
Company details
Written by the company
Sophelia is a UK-based jewellery brand built around the bonds between the people we love. Our name brings together the names of our founder’s two daughters, and it reflects what we believe: that small, thoughtful gestures mean the most. Our collections of birthstone, zodiac, evil eye and initial pieces are chosen for their symbolism, so that each gift carries a meaning of its own. Every design is made to feel timeless rather than tied to a trend, and every order arrives in luxury packaging, ready to give. We are a small team and we care about getting every detail right. If there is ever anything we can improve, we would love to hear from you.
Contact info
74 Saxon Court, N1C4AN, London, United Kingdom
- 07846681529
- chris.walker@harfi.co.uk
- www.harfi.co.uk
4.3
Excellent
160 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and eco-friendly…
Great product and eco-friendly packaging.
11 November 2022
Unprompted review
Excellent service
Excellent service, speedy delivery every time! This was my second order. I will order again,
27 October 2022
Unprompted review
Peridot birthstone and initial pendant with chain
Excellent service and beautiful products in lovely packaging. Ordered and arrived within 3 working days. This was a gift for my friend. Will order again and recommend to friends.
22 August 2022
Unprompted review
Beautiful timepiece for my granddaughter’s 1st Birthday
The piece I ordered for my granddaughter’s first birthday, was just stunning. It was as I was expecting and thrilled it came in a reasonable time frame from UK to Australia and the craftsmanship was beautiful. Thank you so much - it is certainly a time piece.
Deb
29 July 2022
Unprompted review
I ordered the locket for a 90th…
I ordered the locket for a 90th birthday gift and am so please with it. Absolutely stunning quality and quick dispatch, highly recommend!
26 June 2022
Unprompted review
Gorgeous earrings
Gorgeous earrings! I was looking for gold hoops and these were perfect, really well-made and arrived very quickly. The packaging was also lovely. Highly recommend
21 January 2022
Unprompted review
Brilliant items and lovely wrapping
12 December 2021
Unprompted review
The only jewellery I’ve been excited for
I know it was a Christmas present but I just had to try the ring and necklace on myself! The products look amazing quality and I am so excited to show them off
6 December 2021
Unprompted review
Quick delivery and a great price for…
Quick delivery and a great price for Argan oil
1 November 2021
Unprompted review
Beautiful basket
Beautiful basket. Love a delivery from Harfi. Quick delivery too
25 October 2021
Unprompted review
Reply from Sophelia
Hi Gillian!
Thank you so much for taking the time to leave us a 5 star review.
It is great to hear that you are happy with your new basket and it has clearly gone to a loving home :)
Best wishes,
The Harfi Team
Excellent customer service
Lovely products, and wonderful, personal service when the postal service got things very wrong. I would definitely shop with Harfi again.
29 September 2021
Unprompted review
Reply from Sophelia
Dear Christian,
Thank you for taking time to leave us your lovely review.
Thank you so much for your patience and understanding with this order given the postal delays. We are really happy we got this sorted for you in the end and the present went down well :)
Best wishes,
The Harfi Team
Worthwhile experience!
Kept informed when out for delivery.
Arrived in timescale advised.
Well packaged.
Little personal hand written note was a lovely added extra. Thanks Harfi team.
15 September 2021
Unprompted review
Reply from Sophelia
Dear Margot,
Thank you for taking the time to leave us your positive feedback!
We pride ourselves on our customer service and so it is great to hear you were pleased with the product, packaging and delivery :)
Best wishes,
The Harfi Team
Great service
Great service. The item I ordered was no longer in stock but they contacted me straight away to arrange a swap. Arrived as promptly as originally planned and it is the perfect towel to take to the beach in hot places. Dries very fast and packs v small.
19 August 2021
Unprompted review
Reply from Sophelia
Dear Emma,
Thank you for taking the time to leave us your review.
Hope you are enjoying your new towel and had a lovely time at the beach and beyond! We will pass on your kind words to our artisan partners in Turkey who made the towel.
Best wishes,
The Harfi Team
Very lovely necklace
Very lovely necklace, great quality and I really enjoy the way you can adjust the length of the chain. Very fast shipping also.
17 August 2021
Unprompted review
Reply from Sophelia
Dear Julia,
Thank you so much for taking the time to leave us a 5 star review!
We're so pleased to hear you are happy with your new necklace and the delivery time, we hope you love wearing it!
Best wishes,
The Harfi Team
Really lovely hammam towels
Really lovely hammam towels, also arrived really quickly
15 August 2021
Unprompted review
Reply from Sophelia
We are so pleased to hear you are happy with your new hammam towels and the delivery time. We will pass on your lovely words to our artisan partners in Turkey who made them.
Best wishes,
Chris
Beautiful necklace
Lovely piece of jewellery which arrived quicker than expected with lots of updates along the way - the necklace was beautifully presented and packaged.
15 August 2021
Unprompted review
Reply from Sophelia
Dear Monty,
Thank you for taking the time to leave us this lovely review.
We really appreciate it and are thrilled to hear how much you love your new necklace.
Best wishes,
The Harfi Team
Fantastic purchase
I had heard that Turkish hammam/peshtemal towels were good so I checked a number of sites to see who was making them in an authentic and sustainable way. Harfi was the site I settled on as they had bath towels in the colourway I wanted.
The towels turned up very quickly and were well packaged in environmentally safe materials with a note from the owner. They are very very soft and dry as quickly as I had been told to expect they would.
I'm very happy indeed and would buy from them again.
15 August 2021
Unprompted review
Reply from Sophelia
Dear Aaron,
Thank you so much for taking the time to leave us your positive feedback.
We really appreciate it and hope you are enjoying and making good use of your new towel. We will make sure to pass your kind words on to our artisan partners in Turkey who make the towels.
Best wishes,
The Harfi Team
Very happy with our new towels
Very happy with our new towels, ordering and delivery was smooth and everything as it should be. Thanks!
29 July 2021
Unprompted review
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