Happicabs - Essex Taxi Service Reviews 1,939

Disappointing service. I booked a taxi for 8.00am on the 27 Feb to go to the station on way to Heathrow. Taxi didn't show and no sign on App that it had been assigned.

So I called Happicabs and was told that I was in a queue and it would be assigned in 10-12mins, not good enough I'm afraid when I had booked taxi the day before.

It still didn't turn after 10mins and it was not yet assigned to a driver so I called again. Eventually a taxi turned up 25mins late.

Very disappointing service, especially given we were on way to Heathrow for our holidays so could ill afford to be delayed.

Not Happi!

Very good he waited for me as I was running a bit late !

The usual couyrsy and kindness of your drivers

The taxi came late even though I booked it 6 hours before. Apart from that, all was good.Chelmsford happicabs.

Friendly driver, on time, overall great experience, would recommend.

I made two separate bookings for 3 people each, but they were merged into one six-seater, which I had not been informed of. As a result, only 3 people took it, and the other 3 people had to wait for 25 minutes before I called you and you sent us a second taxi.

Exactly service and a very helpful hand, we really appreciate you guys, and thanks for the lady who dropped us from Lidl in Witham to 114 Oak Road Rivenhall, ⭐️⭐️⭐️⭐️⭐️

Easy to book website with competitive pricing.
Driver turned up early and was polite and courteous.
Will make them the no 1 can company wr call.

What a lovely cabbie! His car was spotlessly clean and smelt so nice. Arrived in less than 10 mins. Really lovely guy too which is very reassuring as a female travelling alone late at night. Thank you driver 👍

Perfectly smooth drive the guys got great conversation with 100% be happy to have him drive me again. It’s very helpful.

On time. Helpful. Polite. Only 1 problem. Very high step made getting in and out difficult, with dodgy knees.

Booked in advance the day before and received a text confirming details. Morning comes and there is no taxi. I called and was told it was a going to be 15min as they were dropping someone else off. So essentially there was no point of making the advance booking. Taxi arrived 22min after original scheduled booking and the driver didn’t even know the most efficient route. She said she’s not familiar with the area and was called in last minute as she was nearby. She even confessed that the company do this a lot and is aware of the inconsistency for both drivers and customers. If you cannot guarantee the booking, do not confirm. Avoid at all cost, I have now missed my appointment and the whole morning has been messed up.

Very good taxi

After suffering 3 consecutive cancellations from uber i called Happicabs
Quick pick up and professional service from booking to drop off . Very reasonable price as well

Excellent service. Brilliant.

Really easy to order, could track taxi and the Man I booked with and the driver were very helpful and friendly, will definitely use again.

I received confirmation for my taxi booking, but no one arrived at the pickup location. We were left stranded in the middle of nowhere with no explanation. When I contacted them, they informed me the booking had been cancelled—yet no one had notified me of this cancellation. After waiting, they eventually sent a driver who arrived one hour late. Despite the inconvenience and their failure to communicate the cancellation, they refused to provide any refund.
The staff I dealt with were rude and dismissive. The only person who showed any professionalism was the taxi driver himself.
This was one of the worst service experiences I have ever had. I cannot recommend this company.

Good communications, friendly service, easy payment and a fair price. Will definitely use again!