ML&S Martin Lynch & Sons Ltd Reviews 

2,773
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times across various international and domestic locations as well as the extremely careful double-box packaging that ensures all delicate radio equipment arrives safely without any transit damage. Many people also appreciate the exceptionally knowledgeable staff members who always provide helpful technical advice, prompt communication updates, and outstanding customer support during every single transaction. Some people were dissatisfied with occasional shipping delays, carrier hold-ups at distribution hubs, or logistical hurdles encountered during transit. A few consumers additionally noted minor challenges regarding online ordering restrictions or specific product accessory feature limitations upon arrival.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, noting consistently fast and reliable shipping... See more

Service

Customers consistently note positive experiences with service, highlighting outstanding support and helpful... See more

Product

Consumers find product to be positive, highlighting top quality items and competitive pricing. Reviewers... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and expert... See more

Order

Customers had positive experiences with order, consistently highlighting the fast turnaround times and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ML&S (hamradio.co.uk) are always helpful and offer a very fast efficient and good service. ML&S are the main distributors for several major and important companies which means they are also very wel... See more

Rated 5 out of 5 stars

I’ve ordered a number of things from Martin Lynch over the years including used kit. Everything has been good quality and delivered quickly and well packaged. I’ve not had a problem so far so Custom... See more

Rated 5 out of 5 stars

I have dealt with ML&S before and as always a great company to deal with, they are a great help when looking for advice or information about something. Delivery is very fast which is a good thing, I... See more

Rated 5 out of 5 stars

Since I am on the mainland in Europe, I ordered my DX commander Signature 9 via ML&S. They took care of freight/transport and all customs paperwork. Delivery @home in 3 days. Excellent service. Thanks... See more


Company details

  1. Electronics Company

Written by the company

ML&S Martin Lynch & Sons, Staines upon Thames nr Heathrow Airport United Kingdom Tel: 0345 2300 599. The UK leading Supplier and Distributor of Communications Equipment. Specialising in new & used Ham (Amateur) Radio, Commercial Two-Way Radio, Marine & Aviation equipment.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,773)

199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Order recently placed for a Yaesu HT Battery with no problems.

Other orders recently placed also arrived fast & as described.

Great eMail updates, and as DPD were used, the Battery arrived without issue & next day.

Highly recommended. ⭐️⭐️⭐️⭐️⭐️

9 September 2025
Unprompted review
Rated 5 out of 5 stars

As usual website was very good and the…

As usual website was very good and the description was excellent. After placing the order the information about the delivery was excellent.
The parcel was delivered the next day and was perfectly packaged and was delivered undamaged. This was an excellent service.

21 August 2025
Rated 5 out of 5 stars

Outstanding customer service

Exceptional help at all times (to name David as one of several !)

Very fast almost 24 hour delivery on most if nor all orders

Good product range at competitive prices.

Would not buy anywhere else!

John G3NGJ

28 August 2025
Unprompted review
Rated 5 out of 5 stars

A great service with prompt delivery

After reading many reviews etc I found the scanner a uniden ubcd3600xlt I wanted at Martin Lynch & sons, unfortunately at the time like most shops it was out of stock, I filled in a request to be notified when it was back in stock and after about a week was emailed to say it was available, I ordered it and within a couple of days it arrived, I was very pleased at how well it was packaged.
I'm now reading the instructions carefully
(they're many pages to read)
And have started loading it up with all the frequencies I'm interested in listening to.

18 July 2025
Rated 5 out of 5 stars

Pleasant shopping experience.

Ordering online is quick and efficient. Secure payments online with debit/credit card.
Any queries and questions were promptly answered via email.
Please have a word with your couriers, two items delivered had damaged packaging in transit. But products weren't damaged.
Overall very nice shopping experience.
Well done.

21 July 2025

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