Halfords in Newhaven were efficient and professional. My MOT and service were carried out quickly, there were no hidden costs or any attempt to have me agree to get work completed that was not deemed... See more
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My car was booked in for a service and MOT, which I had booked and paid for online. Upon arrival I was advised when the car was expected to be available for collection. I was contacted by phone later... See more
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Staff were uninterested and unhelpful answering basic questions, like how long the work would take. No updates and no answer on the phone after waiting a few hours so we had no idea if to wait or go.... See more
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I booked on-line to have 4 new tyres fitted at my local Halfords, giving almost a weeks notice to ensure getting a time slot to fit in with other appointments. The booking was confirmed by email and... See more
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Company details
- Car Service
- also in
- Auto Air Conditioning Service
- Auto Repair Shop
- Car Inspection Station
- Car Repair and Maintenance
- Tire Shop
About Halfords Autocentres
Written by the company
Halfords Autocentres is a leading garage network with a heritage spanning more than three decades. As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.
Our highly trained technicians can be found at Halfords garages nationwide. We carry out MOTs, car servicing, repairs, and tyre replacements for over 1 million customers a year, so you can rest assured we have the expertise to take care of your vehicle. What’s more, for your convenience, we offer same day tyre fitting when booking before 1pm in garages and we’ll come to you to fit tyres, batteries, dashcams and more with our mobile fitting service.
We deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions).
You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free and instantly gain access to exclusive offers and discounts or upgrade to premium membership for even further savings.
Our highly trained technicians can be found at Halfords garages nationwide. We carry out MOTs, car servicing, repairs, and tyre replacements for over 1 million customers a year, so you can rest assured we have the expertise to take care of your vehicle. What’s more, for your convenience, we offer same day tyre fitting when booking before 1pm in garages and we’ll come to you to fit tyres, batteries, dashcams and more with our mobile fitting service.
We deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions).
You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free and instantly gain access to exclusive offers and discounts or upgrade to premium membership for even further savings.
Contact info
United Kingdom
- www.halfords.com/mot
3.1
Average
137K reviews
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Competitively priced tyres
Found the tyres I wanted were stocked here & at a competitive price.
Online prepayment and booking was easy.
On arrival staff were friendly & gave clear timescales for how long it would take to compete the work.
24 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Helpful been going here for years
Helpful been going here for years
24 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Very helpful and knowledgeable staff!
24 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Great service
The staff and the efficiency of the garage made my trip for an MOT great. Can't fault the Sutton branch.
15 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Friendly and on time.
Friendly, thorough and on time. Booking process was not so great (had to reschedule to fit the diary of the branch which apparently is not linked to the online booking system that I used).
23 September 2026
Unprompted review
Reply from Halfords Autocentres
We are pleased to hear that you had such a positive experience and thank you for taking the time to leave your review!
We’ve passed your feedback on to the Garage Manager to share the good news with their team!
Enjoy the rest of your day!
Poor communication and customer…
Poor communication and customer service. Lack of respect and human touch. Will never go there again for MOT or service. Piss poor
10 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to leave us a review. We appreciate all feedback, as it helps us to improve the service we deliver. We understand how disappointing it is that we did not meet our high standards on this occasion and we would love to put things right.
If you would like to discuss this further, please contact us using the following link, including any helpful information like booking reference, email address, etc. This will help us ensure we can resolve your issue quickly: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We hope to hear from you soon.
Excellent Service Received
Excellent customer service
All work carried out quickly
Im very happy with the service i received and will be using this branch again
23 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Shockingly bad - updated
I booked an MOT & service eight weeks in advance online. The day before it was due the Borehamwood branch (which is where it was booked) phoned to tell me that their ramp had broken & that they couldn’t carry out my services. I asked them to rearrange it urgently as the MOT was due three days later but was offered nothing. I protested & suggested that as it was Halfords’ fault that they should find me a new booking urgently. I was left on hold for nearly 20 minutes. Of course I eventually hung up & tried to phone them back. I’m still waiting as I write this. An absolute shower, just terrible, terrible service. Luckily I managed to book with an independent garage in time & saved myself a few quid as well as not having to deal with idiots.
Response for reply: an excellent standard non-personal reply from Halfords. Unfortunately I don’t believe that your standards are “high”, I’ve heard from several people how you’ve used the broken ramp excuse previously. What’s your excuse for getting someone with seemingly very little social skills to phone me to cancel please? Poor service from start to finish.
25 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to leave us a review. We appreciate all feedback, as it helps us to improve the service we deliver. We understand how disappointing it is that we did not meet our high standards on this occasion and we would love to put things right.
If you would like to discuss this further, please contact us using the following link, including any helpful information like booking reference, email address, etc. This will help us ensure we can resolve your issue quickly: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We hope to hear from you soon.
The customer service was exceptional…
The customer service was exceptional when I was worried about the time it might take. In the end the work was carried out in good time and with good explanation about the problem.
23 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
I've had the absolute worst experience…
I've had the absolute worst experience using a Halfords garage, and I will never be their customer again. Here's the timeline of events that led to my review:
- Took my car to a Halfords garage for an MOT check.
- MOT failed, and they booked a date for the repair.
- A day before the appointment, I got an email saying my appointment was cancelled with no reason given.
- I followed up with that message and tried rebooking through live chat, but the agents were unable to help. One of them even mistakenly emailed me a message meant for another customer, with all their details attached.
- I phoned them to rebook, and they said that they can not repair the car as they don't have an EV technician.
- I asked the garage if I got the car repaired by another garage, would I still need to pay for a retest, and they told me that retests are free.
- I got the car repaired by another garage and phoned Halfords to book a retest.
- They said I have to pay for an MOT again because my car was repaired by a non-halfords garage.
10 September 2026
Unprompted review
Reply from Halfords Autocentres
We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.
To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We look forward to hearing from you.
MOT test
On time appointment,friendly staff ,good advice given. All good.
24 September 2026
Unprompted review
Reply from Halfords Autocentres
We are pleased to hear that you had such a positive experience and thank you for taking the time to leave your review!
We’ve passed your feedback on to the Garage Manager to share the good news with their team!
Enjoy the rest of your day!
All good here
All good here. Polite staff, efficient working practices.
24 September 2026
Unprompted review
Reply from Halfords Autocentres
We are pleased to hear that you had such a positive experience and thank you for taking the time to leave your review!
We’ve passed your feedback on to the Garage Manager to share the good news with their team!
Enjoy the rest of your day!
Excellent customer service from Tash at…
Excellent customer service from Tash at The Island, Stafford, brakes were fixed immediately. They always keep me informed of progress and I was shown the problem.
23 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Excellant same day service.
24 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Halfords Milton Keynes
Great location, easy parking, extremely clean. Team were friendly, work was carried out on time. And they have a great drinks machine! A really great experience.
Charlie was especially good, called around extra work needed which I agreed to, and gave me the heads up on a couple of things.excellent!
24 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Great price
Great price, excellent service and staff member,many thanks
24 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
All parts ordered in advance and…
All parts ordered in advance and repairs completed as promised - thank you Cerys and team in Shrewsbury
24 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to share this positive review! We’ll share this with the garage team to let them know to keep up the amazing work.
We hope you'll stop by again soon.
My MOT was carried out in a timely…
My MOT was carried out in a timely fashion and problems detected were resolved on the same day, however, parts and labour are way too expensive. I will be going to a smaller independent next time.
23 September 2026
Unprompted review
Reply from Halfords Autocentres
We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.
To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We look forward to hearing from you.
Reply from Halfords Autocentres
We are pleased to hear that you had such a positive experience and thank you for taking the time to leave your review!
We’ve passed your feedback on to the Garage Manager to share the good news with their team!
Enjoy the rest of your day!
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