gymophobics.co.uk Reviews 

126
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Gymophobics Hinckley is like a little family. There is never any pressure to do anything you don't feel comfortable or capable of doing. Each staff member is there to offer support if needed. It's nic... See more

Rated 5 out of 5 stars

If like me you find Gyms intimidating, uncomfortable and a bit too much Lycra lol then Gymophobics Hinckley is definitely for you, ladies only, wear what you feel comfortable in I.e leggings and baggy... See more

Rated 5 out of 5 stars

I joined Gymophobics in Belper. The best move I’ve made. It’s friendly and not intimidating like some gyms. The Instructors are wonderful, very supportive, knowledgeable and we are kept informed about... See more

Rated 5 out of 5 stars

Having been a member of Gymophobics in Harrogate for many years it continues to be a positive part of my life both physically and mentally. I look forward to my visits several times each week; there i... See more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(126)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

One of the best gym

One of the best gym. I joined as a member and find amazing support, customised for my complex needs.
Personal trainer . Excellent customer service and well presented and well equipped

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Old lady gets stronger!

After just two months there I am already feeling much stronger and less flabby! I do not struggle to get off the floor now or to get out of the bath. I am sure this will help me to keep my mobility in my later years.
Ann aged 73.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

I joined the Plymouth Gymphobics back…

I joined the Plymouth Gymphobics back when it opened and can honestly say it was the best decision I have made. Its my happy place, I have met so many lovely ladies and friends for life. They know me as an individual and not a number. I am welcomed every time I walk through the door. My body is toned and i feel best the ever. The team are amazing and highly recommend to any ladies wanting to do exercise in a friendly fun place you will love it.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Plymouth branch

I joined the gym last summer. I was very anxious about coming but the team and other members have been very friendly and supportive. The team are very caring and and treat everyone as an individual and know your name. You aren't just a number to the team.
Would recommend to any ladies who are anxious about joining the gym.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

The staff are amazing ... BUT ..........

IF I COULD = I would give 5 stars to all the staff at Felixstowe gymophobics, they are all amazing and they all want the best for you. But the management/owner deserves one star only. My Sister was in hospital as she had 4 discs replaced. Because their payments are on a loop and they never remind you when you have to start paying again, we ended up with a letter from the ' ONLINE DIRECT FINANCE COMPANY' not only did we have to pay for the month's we missed but we were also charged for late payment.
If you're thinking about joining the gym in Felixstowe then like i say the staff are fab. Just remember the payment is on a loop and as soon as you miss a payment ' no excuses' you will probably end up with a debt collection agency on your back. READ ALL THE ONE STAR REVIEWS ON TRUSTPILOT BEFORE JOINING THIS ESTABLISHMENT. IT IS NOT THE GYM INSTRUCTORS THAT ARE AT FAULT,, IT'S THE MONEY SIDE OF THINGS THE HAVE INFURIATED MEMBERS THAT THIS COMPANY SEEMS TO THINK IS ACCEPTABLE.
IT ISN'T!!!!!
You cannot reason with this company either as they will ALWAYS be in the right.
With a company like that, i am glad i am no longer a member....
I'm sorry that when i wasn't happy a member of staff thought it was her fault, but this complaint was never intended towards her, just the company.

6 March 2026
Unprompted review
gymophobics.co.uk logo

Reply from gymophobics.co.uk

Thank you for your kind words regarding the Felixstowe team – we think they are pretty amazing too.

I would just like to clarify a couple of points, as it seems there may have been some misunderstanding. Your sister’s account has been frozen until June 2026. This was arranged following her request due to personal circumstances, and we agreed to place the freeze on the account until that time.

Your account was not passed to debt collectors. It appears that the account was cancelled without prior notice or correspondence, and two payments were missed. After the first missed payment, the direct debit company contacted you to notify you of this.

Your sister also emailed us last week asking how to cancel her account, and we responded to her enquiry.

We wish you both the very best with your future fitness journey.

Kind regards,
Gymophobics Felixstowe

Rated 1 out of 5 stars

They banned me for life by e mail…

They banned me for life by e mail without hearing my side of the story. I have since received a reduced membership offer, I asked them to delete me from their system, and recently birthday wishes! How crass can you get? Am now with an excellent gym with professional trainer and doing well.

1 March 2026
Unprompted review
gymophobics.co.uk logo

Reply from gymophobics.co.uk

Apologies for the emails you received after your membership was cancelled - that was an oversight on our part, and we’ve now removed your details from our mailing list so you won’t receive further communications from us.

Regarding the cancellation of your membership, this decision was made after we received complaints from other members about the way you spoke to a member of staff, including the use of derogatory and foul language. This was also later confirmed by the member of the team involved. As we have a zero-tolerance policy toward abusive language and behaviour directed at staff or other members, we proceeded with cancelling your membership.

We appreciate you letting us know about the emails and apologise again for that mistake.

That said, we’re glad to hear you’re doing well and that things are working out with your new trainer. We wish you all the best going forward.

Gymophobics Plymouth

Rated 5 out of 5 stars

Gymophobics Hinckley

Never thought I would love going to a Gym but Rachel, Michelle and Carol care about everyone and make you feel welcomed and supported. I would highly recommend using this gym and meeting all the lovely ladies who like to stay active at whatever age.

16 December 2025
Unprompted review
Rated 1 out of 5 stars

Gymphobics hessle

Gymphobics hessle
You have failed to mention your dubious trading practices though in your welcoming ad.. I would urge anyone thinking of joining this gym to do so with caution do not I repeat do not hand over cash to them and make sure you do not sign the membership paperwork that they will thrust at you as soon as you close the door behind you.. my wife at her peril did just this as they seemed welcoming and nothing was too much trouble before she went... It didn't take long for the grubby money grabbing to start when it didn't suit them...straight after signing up they completed a blood pressure test and said she could not exercise before getting checked out by her doctor as it showed high blood pressure reading...A week of blood pressure tests sent to the doctor and diagnosed with stage 1 hypertension and an irregular heartbeat 'arrhythmia'... Praise from me for highlighting a problem we had no idea about...disgusting money grabbing afterwards .. Wife has contacted them and asked for the deposit back as she never even got the induction, not sure she spent more than 10 minutes inside the gym and has asked to cancel the membership until we have finished the doctors appointment to even know if she can exercise,... all have fallen on deaf ears no money returned and they are expecting £40 a month for a service she cannot use.. businesses like yours are why gyms have a bad name..

5 November 2025
Unprompted review
Rated 5 out of 5 stars

The most helpful friendly gym ever

Hi, I joined Gymophobics in Ruislip last June, and can honestly say it was the best thing I did. To me its become a family gym. All the staff are so friendly, helpful and all are full hands on the job. They walk around watching and making sure your standing correctly and using the machines the right way to give you the best results without any damage to your body.
The new premises in Ruislip Manor that the gym has moved to which is located across the road to where the old one was, is BRILLIANT, Martine the boss with the help of her team has done and excellent job.
For me personally its been a life saver, as having had depression and anxiety, it gives me the will to get up in the mornings and visit
'MY HAPPY PLACE'

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Ive always wondered what it was like behind the windows with the posters on

I was in for lovely surprise!

As soon as I walked in I was made to feel welcome, by the instructor and existing members.Everybody is so friendly.
In the past Ive always avoided the gym.Mainly because I get bored, have no idea what Im meant to be doing on the equipment and it seems like its a big chunk of your time taken up.

I have changed my mind.
It is a circuit so you always know what you are doing next.It is kept challenging as the instructors are always on hand to tweak your program or help with technique and it only takes 30 minutes of your day.

I thoroughly recommend it.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Hinckley Gymophobics

I joined Hinckley Gymophobics in September 2024. The ladies who work there are fantastic! They are so supportive and care about each of us ladies. They share the journey with you and celebrate every success. Ladies, you’re brilliant and I highly recommend them 😊

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Gym

I have been with Gymophobics Hinckley for 2 years. I love the support and encouragement I have received from Rachel, Michelle and Carol..... they are amazing. They encourage you to push yourself, but they are also aware of any limitations you have. The members at this gym are incredible, there's always someone experiencing difficulties, whether that's training or personally, the support you get is incredible. Rachel is very hands on and knows each and every member. I feel so proud of what I have achieved with the incredible support given me 🫠. Keep up the good work team xx

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Gymophobics Hinckley

I have been attending Gymophobics Hinckley since 2019. I go four times a week and love it there as it has such a warm and encouraging environment. All the instructors are happy, friendly and knowledgeable and members get on really well, it’s so easy to make friends. I have been supported through two operations in the last year and my programme has been adapted taking account of my limitations and easing me back into exercising correctly so as to aid my recover. Can’t recommend them more highly, they are wonderful 😊

26 August 2025
Unprompted review
Rated 5 out of 5 stars

I started in May 2025

I started in May 2025, never been to a gym before and never thought I would ever go to one, until I went to Hinckley Gymophobics.
I feel so comfortable there and there is no one laughing at how you look, and everyone helps you along your gym journey.
I feel so much better, mentally and physically since joining.
Total recommended to any woman who is wanting to get fitter and more confident within themselves, it truly works xx
Thanks Rachel, Michelle and Carol for the support you have given me ❤️❤️❤️

25 August 2025
Unprompted review
Rated 5 out of 5 stars

I am an over 60 year old and going to…

I am an over 60 year old and going to gymophobics in hinckley Leicestershire is absolutely amazing staff are so friendly and pay very much attention to each individual needs and are always there to help and I have made so many friends I now have a second family and so look forward to going x

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Harrogate Gymophobics

Hi. I joined Gymophobics in Harrogate early July. I had done a month of a challenge running one mile a day and started to feel fitter and loose some weight. I knew this wasn't enough at 68 to strengthen my whole body so I joined the Gym. From the offset the support has been amazing. The whole circuit was well explained both the first and now my second program detailing how it exercises each muscle group. Sophie made sure I was doing them correctly to get the most benefit and not hurt myself. I'm loving going and can see the difference already. Thanks everyone.

10 August 2025
Unprompted review
Rated 5 out of 5 stars

Love it!

As an over 60 I have at last found a gym where I feel comfortable! Gymnophobics Harrogate has been so welcoming and I'm loving it. The instructors and assistants are always very friendly and professional and keep you motivated. I joined last year and would definitely recommend it.

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Been a lovely morning at the gym

Been a lovely morning at the gym, just got back feeling energised.
Really feel my personal exercise plan that’s regularly reviewed and adjusted by the instructors in Stafford shows dedication to their members to support and encourage us.
Thank you all.

15 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look