I joined Sustainable Change in January, after seeing Alex on Facebook. I was assigned a genuinely lovely coach called Andy, who has been fabulous! He has himself suffered with back problems (far wor... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Ive been on my journey since September 2024, and throughout this time ive been coached by Eoin. Eoin has guided me with honesty and patience as i met some hiccups along the way, but so far managed... See more
Company replied
After booking an intro call Alex talked through various issues with me, some tricky to navigate but I felt well held and like he genuinely cared. He gave me a free course and access to the Facebook pa... See more
Company replied
Sustainable change is about you trusting others to help you . You have a wonderful coach , nutritionists , physio , mindset coaches , so much support . Alex is such a positive person and ignites... See more
Company replied
4.8
Excellent
565 reviews
Replied to 22% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My 13 weeks review.
Before joining this group, I thought my life was going down hill fast.
By Christmas 2025 I was at my heaviest of 100kg. I couldn't fit into my clothes, I felt that I needed to start planning for my old age. I had currently went from having an active life doing netball activities 5 days a week to just 1st a week. I was feeling angry all the time, not sleeping and worrying what the future held for me.
In January 2026 Substainable Change Programme pop onto my facebook page, and after watching Alex, I then signed up that day.
13 weeks laters I lost 8 kg. It hasn't been an easy journey, I have had high, and low points throughout. However with the help from my Coach Joe, who was just a call away. He helped me through those tough time when I couldn't walk, and the scales wouldn't moved. He was right by my side and he helped to get me to where I am now. Which is being more active again, starting to always think positively and giving me challenges to work towards. I never thought that I would ever lift weights , however here I am doing that and the fact that I enjoy doing this is a testament on how to become a better version of myself.
The programme is so good that you have access to lots of specialists all in one place.
Alex's morning sessions are very insightful and I try and take 1 point that could help me get through the day when we are faced with so many choices and demands.
I would recommend this programme to anyone who wants to transform their lives.
The innner circle is very positive, supportive and inspirational group that are always there if you need that extra boost or if you are unsure about things.
Why not just give it a go, start by listening to Alex on a Monday to Thursday morning and see if it for you.
You never know, you might suprise yourself.
16 April 2026
Unprompted review
Reply from Sustainablechange
Hi Kathrina,
Thank you so much for taking the time to share this with us. Reading your journey really means a lot to the whole team.
What stands out most is not just the 8kg you have lost, but the shift in how you are living and thinking day to day. Going from feeling stuck, frustrated, and uncertain about the future to becoming active again, building strength, and challenging yourself in new ways is exactly what this journey is about.
We also want to recognise the honesty in what you shared. It has not been easy, and you have faced both highs and lows along the way. That is real change. The fact that you kept going, even when the scales were not moving or when things felt tough, shows the work you have put in behind the scenes.
We are really pleased to hear how supported you felt with Joe. Being there in those moments where things feel hardest is exactly what we aim to provide, because that is where the real progress is made.
Hearing that you are now lifting weights and actually enjoying it is incredible. That is a powerful example of how your identity is evolving, not just your results. This is how sustainable change is built for life.
We also appreciate you highlighting the wider support inside the programme, from the specialists to the inner circle. That environment is there so you are never doing this alone, and it is great to see you making full use of it.
Most importantly, we are really glad to hear you are thinking more positively and starting to feel like yourself again. That is something no number on the scale can fully capture.
We are always here for you, and we are excited to see where you take this next.
All the best,
The Sustainable Change Team
The gold standard of support and advice from Sustainable Change
I joined SC in January after hearing Alex on a Facebook live. I liked what he was saying and decided to take the first steps and request a call back. I joined up as I knew I needed a bit of support and I was lacking energy and motivation, I also had a health scare a few months earlier and wanted help with my fitness so I could grow older in a better place physically. I had access to a personal coach, a mindset coach and physiotherapist and was given meal plans and daily tasks . 12 weeks later I am 7.4kg down, 30 cms down and feeling so much better mentally and physically. My coach Joe was an incredible support during the 12 weeks and the advice from Tristan the physio made such a difference to my knee range. Watching Alex's lives Monday-Thurs keeps me right. I do believe this is the gold standard. It's not just about the scales, its about mindset, support, community. The inner circle group you get access to are the most positive, friendly, inspiring women and are also a constant source of support. If you sign up to SC, you will not be alone. I do believe this is a company that cares.
16 April 2026
Unprompted review
Reply from Sustainablechange
Hi Anne Marie,
Thank you so much for taking the time to share this. It genuinely means a lot to us.
What stands out most is the reason you started with us. Wanting to take control of your health after a scare and committing to building a stronger future is no small decision, and we are really proud to have been part of that journey with you.
The progress you have made over the 12 weeks is incredible. Not just the 7.4kg and 30cm, but how you are feeling mentally and physically now. That is exactly what this is all about. Sustainable, lasting change that goes far beyond the scales.
We are so pleased to hear how supported you felt by Joe, Tristan, and the wider team. That combination of coaching, structure, and accountability is what allows people to truly move forward with confidence, and it is great to see how much you leaned into that.
You are also absolutely right about the community. The inner circle is such a powerful environment, and having that ongoing support is a big part of ensuring this is not just a 12-week result, but something that stays with you for life.
We are always here for you, and we are excited to see what you continue to achieve from here.
All the best,
The Sustainable Change Team
'I can either do 'life' or focus on my…
'I can either do 'life' or focus on my health and weight - not both.' That's what I had concluded over the last several years.
If, like me, you have a rich and full life, with a lot of responsibilities and commitments, you might feel the same!
People and relationships are important to me - I care, just often not for me.
I did realise that my health was starting to get a bit worse and future risks were becoming more likely. I also hated what I looked like and that I kept buying bigger clothes. I wanted to be present and active into the future for my children, family, friends and myself.
When I came across Alex Neilen, The Sports Dietician, and his Sustainable Change Programme I was interested to find out what he saw as 'Sustainable'. Communicating with Alex and his team was easy and I was impressed with the multi disciplinary approach and the emphasis on evidence based practice.
Throughout the programme the multi disciplinary support has been excellent and the clear focus on longterm sustainable lifestyle and mindset change has been (and is still) very effective. I have reduced my body weight by 25% to a healthy weight, increased my activity levels and ability to do the outdoors activities I enjoy, and significantly increased my confidence. And I can fit into my favourite clothes again! The individual coaching element has been key to this.
15 April 2026
Unprompted review
Reply from Sustainablechange
Hi Sarah,
Thank you for taking the time to share this. What you’ve described is something we hear so often, that feeling of having to choose between living a full life and prioritising your health. We are really glad you challenged that belief, because your journey shows that it doesn’t have to be one or the other.
We love that you highlighted what matters most to you, your relationships, your family, and being present for the future. That is exactly why we built this programme the way we did. It is not about removing life, it is about helping you integrate your health into it in a way that actually lasts.
The way you have embraced the process, leaned into the support from the team, and committed to long term change is what has driven these results. A 25% reduction in body weight, improved activity levels, and a huge shift in confidence is no small achievement. More importantly, you have done it in a way that supports the life you value, not competes with it.
We are really pleased to hear the one to one coaching made such a difference for you. That personalised support, alongside the wider team, is there to make sure you are never trying to figure this out alone.
And this is just the beginning. Everything you have built here is designed to stay with you, so you can continue showing up for yourself and the people around you long into the future.
All the best,
The Sustainable Change Team
I got my mojo back!
Sustainable Change kept popping up on Facebook. I watched some of the videos and things really resonated with me. I had a health diagnosis just before Christmas and knew I had to do something about my health otherwise I was going to be going into my senior years in a sorry state. I took the plunge and joined Sustainable Change mid January signing up for the initial 12 week course. It’s one of the best decisions I’ve ever made. You are assigned a personal coach and I have to say my coach Eoin has been incredible. The amount of support and contact you have is personalised to you. This is so much more than just a weight loss journey it’s a whole person support system that works with you to change your mindset, exercise, nutrition, wellbeing and of course you loose weight in a sustainable way in the process. You have to be prepared to be receptive and work with the team they are all there to support and guide you, but if you are prepared to do this you will see results. I have my mojo back and will be continuing my journey with Sustainable Change as I know that with their help and guidance I will be entering my senior years in the best of health mentally and physically as I want to be living a good independent life not just existing. If you are struggling take the plunge you won’t regret it!
14 April 2026
Unprompted review
Reply from Sustainablechange
Hi Chris,
Thank you so much for taking the time to share this. Reading your journey genuinely means a lot to us.
Firstly, we want to acknowledge the position you were in before starting. Making a decision to take control of your health after a diagnosis is not easy, and it takes real courage to step forward and commit to change. We are really proud of you for doing that.
We are so pleased to hear how much the support has resonated with you, especially your experience with Eoin. We place a huge emphasis on making sure every client feels seen, heard, and supported as an individual, so it’s great to know that came through clearly for you.
What stands out most is that you understand this is about much more than just weight loss. It’s about building a lifestyle that supports your mindset, your wellbeing, and your long term health. Seeing you describe it as getting your mojo back is exactly why we do what we do.
You’re absolutely right in saying that results come from being open and willing to engage with the process. We can guide and support every step of the way, but it’s your commitment that drives the transformation, and you’ve clearly embraced that.
We are excited to continue supporting you on this journey and to help you build a future where you are not just getting by, but truly living with energy, confidence, and independence.
All the best,
The Sustainable Change Team
FROM ROCK BOTTOM TO UNSTOPPABLE
FROM ROCK BOTTOM TO UNSTOPPABLE
Joining SCP has been a life changer for me in more ways than I could have ever imagined. I hsd found myself at a point where my life was entirely consumed by prioritising others; I had nothing more to give, I was fading into the background and given up on investing in myself. I had resigned to the life I was now living, the old me had vanished and the smiles had become very far and few between.
I was becoming overwhelmed with juggling a flourishing business, a relationship and caring for my mum with dementia; with no time for myself I began to hit low points and the stress had not only caused depression but my health physically. I was diagnosed with a leaky gut, histamine intolerance and MCAS, all caused by the stress. The weight was steadily creeping on, I went up 2 dress sizes and my energy / enthusiasm levels were diminishing. I felt like I was plummeting into an abyss of depression with no control.
Fitness and nutrition had always been a huge part of my life and everything I now tried wasn't working beyond a handful of weeks - calorie counting, fitness apps, carb cycling, low carb, intermittent fasting - you name it I probably tried it over the past few years. I had seen my GP who just prescribed anti-depressants, tried counselling and visited a private menopause doctor all to no avail; anything prescribed or suggested just became a short term fix.
I was becoming quite desperate and at the point of resigning to the fact this was now my life.
Then . . .one morning SCP appeared on my FB page and after listening to testimonials I became intrigued by their holistic/ multi-disciplinary approach. The balancing act of my life was growing beyond my capabilites and something had to change so I took the plunge and made contact. Right from the start I felt listened to, I felt seen, I felt supported and I knew this programme was going to be a game changer for me. I put faith and trust in Alex and his team and wow, the results speak for themselves.
♡ Lost 9 kg and still losing
♡ Lost 26.5cm with 11cm off my waist
♡ The smiles, self worth and self confidence have returned
♡ I have been able to create 'me' time and make myself a priority
♡ I have found a very supportive network of people within the inner circle group
The breakthrough for me was the shift in my mindset with astounding changes for the better and this came about very early on. With this change I have been able to rebuild the closeness I previously had with my mum before I felt the role of carer was sucking the life out of me. I now enjoy spending time with my mum rather than feeling anxious at the prospect - it makes me emotional when I reflect on this change, moving away from the tears to the sound of laughter.
I was assigned a 1:1 coach, Rab, who is absolutely awesome with his constant support and advice and who deserves credit for my life change, both physically and mentally. He created a fitness and nutrition plan specifically for me and the plus side is both mum and my partner enjoy the meals aswell. The team extended to a mindset coach, a physiotherapist, a physiologist and regular check in calls to assist my progress.
I now prioritise myself as I am important; I am so much happier and stronger. By prioritising myself, not only do I get a better version of myself but everyone around me gets a happier Carol, a Carol who now has a spring in her step, a radiant vibrancy about her and who is excited to continue this journey.
NOW is the time to make that change, don't hesitate, don't procrastinate, you are important, you are worthy of more.
13 April 2026
Unprompted review
Reply from Sustainablechange
Hi Carol,
Thank you for sharing this so openly. We want to acknowledge just how much you were carrying before you joined us. Balancing a business, a relationship, and caring for your mum while trying to hold yourself together is an enormous weight for anyone to carry. It is completely understandable that you reached a point where you felt exhausted, overwhelmed, and lost.
What you have done is incredibly powerful. You made a decision to stop putting yourself last and to take back control, even when things felt at their lowest. That takes real strength.
Reading how your mindset has shifted and how that has impacted your relationship with your mum is truly special. Moving from stress and anxiety to laughter and connection is the kind of transformation that goes far beyond physical results, and it is exactly why we take a whole person approach.
Your results are a reflection of your commitment and your willingness to trust the process. The physical changes are fantastic, but seeing your confidence, self worth, and energy come back is what matters most to us. You deserve to feel like yourself again.
We are also so pleased to hear about your experience with Rab and the wider team. Having the right support around you at the right time can make all the difference, and you embraced that support fully.
What stands out most is that you now recognise your own importance. When you prioritise yourself, it does not take away from others, it allows you to show up as the best version of yourself for everyone around you.
We are really proud of everything you have achieved so far and even more excited for what is still to come on your journey.
All the best,
The Sustainable Change Team
Give this a go
I followed Alex Neilan on Facebook as everything he was saying in his post made sense and had very useful tips. I was then contacted by text and had a conversation with Alex. Although sadly I couldn't at this point afford the monthly sub for 1 to 1 support I was forwarded brilliant free resources including access to the FB group and an informative cheat sheet for Fat Loss.
I really want to thank the team at Sustainable Change for providing these things even though at the moment I am not a paying customer.
11 April 2026
Unprompted review
Reply from Sustainablechange
Hi Helen,
Thank you so much for taking the time to share this, it really means a lot to us.
We completely understand that timing and circumstances have to be right, and we respect that. Our goal has always been to help as many people as possible, whether that is through our full programme or by providing valuable resources that can still make a difference.
We are really pleased to hear that the content, the group, and the resources have been helpful for you. Everything we put out is designed to give people clarity and direction, even before they decide to work more closely with us.
When and if the time feels right for you, we will be here ready to support you further. Until then, please continue to make the most of everything available to you and keep taking those positive steps forward.
All the best,
The Sustainable Change Team
Highly recommend.
Highly recommend.
Alex, Harry my coach and the rest of the team have navigated me through some tricky times since starting in December 25.
I’m a working progress in all areas.
I’m in for the long haul.
The best thing I have ever done is to invest in myself.
13 April 2026
Unprompted review
Reply from Sustainablechange
Hi Michelle,
Thank you for sharing this, we really appreciate it.
We want to acknowledge that navigating challenging periods while committing to change is not easy. The fact that you have stayed consistent through those moments says a lot about your mindset and your commitment to improving all areas of your life.
We are really pleased to hear how your experience has been with your coach Harry and the wider team. Having that support in place during tougher times is exactly why we build things the way we do, so you are never left trying to figure things out on your own.
What stands out most is your perspective. Seeing yourself as a work in progress and committing to the long haul is where real, sustainable change happens. This is not about quick fixes, it is about building something that lasts.
Making the decision to invest in yourself is often the turning point, and you have taken that step. We are excited to continue supporting you as you keep moving forward.
All the best,
The Sustainable Change Team
FREE course!!!
I made contact after viewing a Facebook post. I made contact and Alex messaged me. A little wary of scams I was nervous about entering in to ‘conversation’. I explained this and Alex sent me links to the course for FREE!! I was so pleased and have started working through it and am catching up on the recorded ‘live’ sessions. So inspiring to hear from others who have been successful
in their journey.
11 April 2026
Unprompted review
Reply from Sustainablechange
Hi Sue,
Thank you so much for sharing this, it really means a lot to us. We completely understand that initial hesitation, especially when reaching out online, so we truly appreciate you giving us the opportunity to connect and support you.
We are so glad you decided to start the course and that you are finding it valuable. Hearing that you feel inspired by others in the community is exactly what we hope for, as those shared experiences can be incredibly powerful in building confidence and momentum.
As you continue working through the content and catching up on the sessions, just remember that we are here to support you every step of the way. We want you to take this at your own pace and really absorb what is going to help you create lasting change.
We are excited for what is ahead for you and we are right here with you throughout your journey.
All the best,
The Sustainable Change Team
Highly recommend!
I have had the privilege of receiving free access to the sustainable change course! The content is extremely useful, varied easy to understand and informative. The content has lots of support linked to it and useful ways to implement changes in your life to succeed and enjoy it whilst you are doing it too! I highly recommend anyone who is looking to lose weight but has struggled with previous experiences to look at this programme which uses common sense along with understanding of the issues faced. The accredited group of people involved sharing their knowledge in a way which is easy to follow has been extremely useful to me! Thank you so very much for sharing this with me!
12 April 2026
Unprompted review
Reply from Sustainablechange
Hi Helen,
Thank you so much for your kind words, this truly means a lot to us.
We are so pleased to hear that you are finding the course useful, easy to follow, and something you can actually enjoy while making progress. That balance is incredibly important to us because we know that real, lasting change only happens when the process feels sustainable and realistic in your everyday life.
It is also great to hear that the support and guidance from the team has made a positive impact. We have built this with the intention of helping people move away from past struggles and finally feel understood, supported, and confident in the approach they are taking.
Thank you as well for recommending us to others, that trust means everything. We are really excited for you to continue building on this and we are here to support you every step of the way.
All the best,
The Sustainable Change Team
Popped up on Facebook
Popped up on Facebook, and a couple of friends followed, I thought I’d have a look as I have a few pounds to shift. The videos are really engaging, made a little spreadsheet so I can keep track of my daily goals. There’s loads of free recipes (I have a sweet tooth so looking forward to trying the snacks recipes) and the main meals aren’t too different from what I would normally eat. Love the top tip if having an apple before going out for a meal to stop the urge to go all in on the menu. And tips for buffets. There’s some great advice that makes lots of sense. Only 4 stars because it’s day one for me today so not seen results yet.
11 April 2026
Unprompted review
Reply from Sustainablechange
Hi Ceekay,
Thank you so much for sharing this, and we really appreciate you taking the time to write such a detailed review, especially on day one.
We are so pleased to hear that you are finding the content engaging and practical. The fact that you have already created a way to track your daily goals is a great step, as that awareness and structure is where real progress begins.
It is also great to hear that the recipes and simple strategies are resonating with you. Small, realistic approaches like the ones you mentioned are designed to fit into your lifestyle, not completely change it overnight, and that is what helps make this sustainable.
In terms of results, you are absolutely right to take your time with this. Day one is about building the foundations, and if you continue applying what you are learning, the results will follow. We are here to support you as you go, every step of the way.
We are excited for you to keep going and see how this develops for you over the coming weeks.
All the best,
The Sustainable Change Team
Brace yourselves for the new you
I joined Sustainable Change in January, after seeing Alex on Facebook. I was assigned a genuinely lovely coach called Andy, who has been fabulous! He has himself suffered with back problems (far worse than my own), so understands where I need to be careful. He has risen to every nutritional question/dilemma I have come up with, and supported me in my gym exercises with regular feedback on videos I send him. I want to be around for my kids’ kids, when the time comes, and want to set a good example for my girls. Sustainable Change isn’t just about the weight loss - it is so much more - it is about making healthy changes and improving on them, working to make them a part of your everyday life so you become the strongest, healthiest version of yourself.
10 April 2026
Unprompted review
Reply from Sustainablechange
Hi Christabel,
Thank you so much for taking the time to share this, it really means a lot to us.
We are so pleased to hear how positive your experience has been with Andy. Having a coach who truly understands your situation and can support you in a way that feels personal and safe is incredibly important, especially when managing things like back concerns alongside your progress.
What you shared about wanting to be there for your family and set that example is exactly what this is all about. It goes far beyond weight loss, it is about building a lifestyle that supports your health, your confidence, and your future. We are really glad that this is coming through in your journey.
It is also great to hear how you are engaging with the process, asking questions, sharing your training, and applying the guidance. That level of commitment is what creates real, lasting change, and we are here to support you every step of the way as you continue building on this.
We are excited for what is ahead for you and everything you are working towards.
All the best,
The Sustainable Change Team
Great passion and enthusiasm to helping…
Great passion and enthusiasm to helping you find a positive future that suits individuals. Jamie my coach is great he is alway full of great tips and ideas, regardless of what it relates to. He never gives up on me even when I have struggled. He is great at signposting to deal with whatever is presented to him. He is approachable and friendly putting you at ease from the word go.
9 April 2026
Unprompted review
Reply from Sustainablechange
Hi Gillian,
Thank you so much for your kind words, this really means a lot to us.
We are so pleased to hear about your experience with Jamie and the support he has been able to provide you. Having someone who is consistently there for you, especially during the more challenging moments, is such an important part of this journey. It is great to hear how approachable and supportive he has been from the very beginning.
What stands out most is what you shared about continuing through the struggles. That is where real progress is built, and we want you to know that we will always be here to support you through those moments, not just the easier ones.
This is all about helping you create a positive future that truly works for you as an individual, and we are really glad that this is coming through in your experience.
We are excited to see you continue building on this and we are right here with you every step of the way.
All the best,
The Sustainable Change Team
Simple helpful, with free resources to aid my fitness journey!
Alex got in touch with me and kindly shared a number of free resources even though im not in a position to be spending at the moment. True leadership as they he wants people to be winners in all walks of life. He has also enabled me to joing the community support group so that I can benefit and also the online calls that are set daily for Alex to share his knowledge and experience. This is excellent
Thank you... this is helpful and motivational in fitness journey. Thank you !
9 April 2026
Unprompted review
Reply from Sustainablechange
Hi there,
Thank you so much for taking the time to share this, it really means a lot to us.
We completely understand that timing is not always right when it comes to investing, so we are really glad we could still support you with the free resources and the community. For us, this has always been about helping people move forward, regardless of where they are starting from.
It is great to hear that you are finding value in the support group and the live calls. Being surrounded by others on a similar journey and continuing to learn can make such a powerful difference, especially when building consistency and confidence.
We are really pleased that this has been helpful and motivating for you, and we want you to know that we are here to support you as you continue progressing in your fitness journey.
All the best,
The Sustainable Change Team
Sustainable programme
I have found these very very helpful i am not in a financial position to be able to pay for the programme at the moment but they have provided me with a free membership to join there weight loss group and also access to free recipes and other useful tips and suggestions absolutely so grateful they want you to succeed, highly recommend
8 April 2026
Unprompted review
Reply from Sustainablechange
Hi Marion,
Thank you so much for your kind words, this really means a lot to us.
We completely understand that not everyone is in a position to invest right now, and that is exactly why we make sure there are ways for you to still get support, guidance, and access to valuable resources. We genuinely want you to move forward and succeed, no matter where you are starting from.
It is great to hear that you are finding the recipes, tips, and the community helpful. Being part of a supportive environment can make such a big difference when building consistency and confidence in your journey.
We are really glad you are making the most of what is available, and we are here to support you every step of the way as you continue progressing.
All the best,
The Sustainable Change Team
Highly rate this company
I found this company to be warm, genuine and truthful. The content makes a lot of sense. Alex just wants to help people who are suffering.
6 April 2026
Unprompted review
Reply from Sustainablechange
Hi Abby,
Thank you so much for your kind words, it truly means a lot to us.
We are really glad to hear that you felt the warmth and honesty behind what we do. That is something we care deeply about, because we know how important it is to feel understood and supported when you are going through a challenging time.
Our whole mission is to help people who are struggling build a healthier and more sustainable relationship with food, and it means a lot to know that message came through clearly to you.
We are always here for you if you ever need support along the way.
All the best,
The Sustainable Change Team
I've lost 10kg and have gained so much more confidence in myself
I can honestly say that the whole experience with Sustainable Change has been transformational. I have always struggled with my self worth around my body image and weight and this programme and company have been so supportive and truly holistic in their approach to supporting my through my weight loss and change of mindset journey.
So far I have not only lost 10kg in weight and lost cms, dropped a dress size, but I have gained confidence, a better way of thinking, a group of like minded and supportive group to help challenge and support me.
The Sustainable Change team have given me 1-2-1 coaching, specialist support from Mindset coaches, Physio, Finance specialists, pyschologists, all of which you can reach out to if and when required.
I have learnt from self development programmes before, but this is a true fit to help support me explore some of the old habits that haven't served me well in the past. I am putting myself first and can truly say that the support has been worth every penny.
The focus is on making things better for not just yourself but your loved ones, through gratitiude, laughter and kindness, helping charities and pushing your comfort zones, you will feel scared but amazing as you realise what yoou can actually do!
7 April 2026
Unprompted review
Reply from Sustainablechange
Hi Stella,
Thank you so much for taking the time to share this, we really appreciate it.
Firstly, losing 10kg is an incredible achievement, but what stands out even more to us is the confidence, self belief, and mindset shifts you have built along the way. That is exactly what this journey is all about.
We understand how challenging it can be when self worth is tied to body image, so hearing that you now feel more confident and in control means a lot to us. You have done the work, and you should be really proud of that.
We are also so glad you felt the value of the holistic support. Having access to coaches, psychologists, and specialists is there to make sure you are supported in every area, not just physically, but mentally and emotionally as well.
It is great to hear that you are now putting yourself first and breaking away from old patterns that were not serving you. That is where real, lasting change happens.
We love that you mentioned the community too. Being surrounded by like minded people who support and challenge you makes such a difference, and we are glad you are part of that environment.
Thank you again for trusting us to be part of your journey. We are always here to support you as you continue to grow and push your comfort zone.
All the best,
The Sustainable Change Team
I was stuck in a real rut and wanted so…
I was stuck in a real rut and wanted so much to have the energy to lose weight and be in the right frame of mind too. I would start cutting down on food trying to be healthy on a Monday and sometime last a week but often I would be back to binge eating in a few days. I am so much of a comfort eater and it does seem to have got out of control as I am getting older. After scrolling at the weekend, I came across sustainable change and clicked on a few links, even on a Sunday I received a response. Was sent so much information and videos all for FREE. I have listened to some very useful tips from people that were the same as me, 50+ and going through the menopause. I have not listened or read all the into yet as there is quite a lot. I need to plan my week better and this includes shopping better for nicer healthier meals. Although I have not fully started, I have put in place a few changes already, swapping out toast for breakfast and moving to Weetabix and berries. Small changes but I feel more positive knowing that there is a team to help me succeed. I know it is not going to be easy as I have years of bad habits to overcome and swap out for new ones that I will enjoy, not just ones that are good for me but the ones I know I will look forward to doing.
7 April 2026
Unprompted review
Reply from Sustainablechange
Hi Tracey,
Thank you so much for sharing this with us, we really appreciate your honesty.
What you have described is something we see so often, feeling stuck in that cycle of starting strong and then slipping back into old habits. It can be frustrating and exhausting, especially when you are genuinely trying.
We want to say that the small changes you have already started making are not small at all. They are the exact steps that create long term, sustainable progress. Swapping your breakfast and thinking ahead about your week might seem simple, but that is how momentum is built.
We are really glad you felt supported from the very beginning. Being there for you, even before you fully start, is something we care a lot about. You are not expected to figure this out on your own.
It is also important to recognise that this is not about being perfect. It is about gradually replacing habits that no longer serve you with ones that you actually enjoy and can stick to long term. That is especially important during phases of life where your body and mindset are changing.
The fact that you already feel more positive is a huge step forward. That mindset shift is often where everything begins to change.
We are here to support you every step of the way as you build this in a way that works for you and your lifestyle.
All the best,
The Sustainable Change Team
Life-changing support when I felt completely stuck
When I joined in July 2025, I was trapped in a miserable loop with weight loss. I thought that I was fairly fit yet I was the heaviest I'd ever been. I'd slash calories, start 'strong' then the hunger would take over, I'd fall off plan, eat loads, and then I'd be back to the 'I'll start again on Monday' (over and over again). I hated what I saw in the mirror, felt self-conscious in my clothes and avoided photos as much as I could. Menopause and poor sleep just piled on top and the lack of sleep left me feeling drained and more likely to reach for quick fixes. I started to feel like my body was working against me. I didn't want to go down the fat-loss injection route, I just wanted a way forward that worked, that felt healthy, sustainable, and realistic for me and my lifestyle.
I'd seen so many Facebook adverts promising 'quick fixes' and dramatic transformations that I felt completely overwhelmed. I was worried about wasting more time and money on something that wouldn't work. Then Alex's advert came up. Something about it felt more grounded, so I checked his credentials and booked a call. I started with the paid 12-week programme, and by the end I knew I wasn't ready to do it on my own yet so I continued onto the next stage of the paid programme (EPP).
What's changed?
I've lost 7kg so far and dropped a dress size, and for the first time in a long time I actually recognise myself again. That might sound dramatic, but I'd stopped feeling comfortable in my own skin. I look more toned and I'm starting to see muscle definition, which surprises me when I catch myself in the mirror. I've learnt how important protein is and that carbs are not 'bad' - I genuinely need them to support my weight loss and health. I move so much more now, and I'm sleeping much better too. Andy, my coach has given me advice and support to improve my sleep, and its made a real difference to how I feel day-to-day, I genuinely enjoy feeling fitter and stronger.
None of this would have happened without the support of my coach Andy. There were moments, especially during a few tough weight-loss plateaus when I felt deflated, frustrated, and honestly quite scared that this was 'just how it was going to be for me'. I had days when I questioned myself and felt tempted to quit, because that's what I'd always done before. Andy's patience, consistency and kindness helped me zoom out and remember that my journey is mine alone. He reminded me (more than once!) that comparing myself to others only steals the joy and the progress. His belief in me, especially when mine wobbled genuinely stopped me from giving up.
Andy's strength training guidance has been a massive part of my confidence growing. His feedback is detailed (proper cues, technique videos and clear explanations), so I always feel like I know what I should be doing and why it matters, which is huge when you're walking into something that used to intimidate you. He also really listened to me regarding my shoulder issue as I was worried that strength training would make it worse or I'd have to stop altogether, but he adapted exercises so that I can still build strength without aggravating it. He encouraged me to get regular rehab massages, all of this has massively reduced my shoulder pain. I've gone from lifting light weights at home to using a gym and lifting heavier weights, something I never expected to be doing in my 50s and he made that transition feel possible rather than scary. He's also helped me work on my mindset so that, although I joined wanting weight loss, my focus is shifting towards strength goals rather than what the scales say. He's shared so much knowledge about nutrition and how my body works (especially during menopause). I've had personalised nutrition plans that fit my lifestyle (I work full time, so batch cooking suits me) and my food preferences. He shares recipes, checks in regularly and, most importantly, he's been my champion: helping me see my progress, my wins and how far I've actually come.
I also really appreciate how much support is built into the programme beyond the coaching. The live sessions (covering a range of topics such as developing new habits, fat loss, mindset shifts and practical tips) with Alex have helped me stay focused and feel like I'm not doing this alone. At the EPP stage I can also access live/recorded webinars with a range of other professionals such as a psychologist and physiotherapist which adds another layer of reassurance and understanding.
The programme isn't cheap and at the start I did feel some pressure to sign up, first for the 12-week programme and then for EPP. That made me anxious as it is a financial investment and I wanted and needed it to work. But when I look at where I was mentally and physically in July 2025 versus how I feel now I am so pleased that I made the investment in my health.
7 April 2026
Unprompted review
Reply from Sustainablechange
Hi Mel,
Thank you for taking the time to share this so openly with us, it really means a lot.
What you described at the beginning is something so many people go through, that constant cycle of starting strong, feeling restricted, then being pulled back by hunger, frustration, and exhaustion. When you add in menopause and poor sleep, it can genuinely feel like your body is working against you, so we completely understand how stuck that must have felt.
The progress you have made is incredible, not just the 7kg and the drop in dress size, but the fact that you feel like yourself again. That is such a powerful shift, and it is exactly what this journey is about.
We are really pleased to hear how much of an impact Andy has had on your journey. The way he has supported you through plateaus, helped you build confidence with strength training, and adapted everything around your shoulder shows exactly what coaching should feel like. Being listened to, supported, and guided in a way that works for you is what allows this to become sustainable.
It is also great to hear how your focus is evolving. Moving away from just the scales and towards strength, performance, and how you feel day to day is where real long term change happens. That shift in mindset is something you have built, and you should be really proud of that.
We also appreciate your honesty around the investment and how that felt at the beginning. It is completely normal to feel that pressure when making a decision like that, especially when you have been let down before. Our intention is always to be transparent about what we offer and to make sure it is the right fit, because we want this to genuinely work for you long term.
When we look at where you were compared to where you are now, both physically and mentally, it is a huge transformation, and it has come from your consistency, your openness to change, and your willingness to keep going even when things felt difficult.
We are so glad you chose to trust the process and allow us to support you through it. We are always here for you as you continue building on everything you have achieved so far.
All the best,
The Sustainable Change
Great personal service …
I got in touch with Sustainablechange to see what they offered. Unfortunately I could not afford the full course but I was given loads of free material to be able to start my journey.
3 April 2026
Unprompted review
Reply from Sustainablechange
Hi Helen,
Thank you so much for your kind words. It really means a lot to us that you took the time to share your experience.
We completely understand that not everyone is in a position to commit to the full program, and that is exactly why we make sure there are valuable resources available to help you get started regardless. What matters most to us is that you feel supported and have the right tools to begin your journey with confidence.
We are really glad to hear that the material we shared has been helpful for you. Please remember that we are always here, and when the time feels right for you, we would love to support you further.
Keep going, you are on the right path.
All the best,
The Sustainable Change Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.