Gumelider.com.hr Reviews 2,129

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery service, often noting that products arrived sooner than expected, even in challenging weather conditions. Many consumers highlight the excellent quality of the tires and the competitive pricing, frequently mentioning that the prices are significantly better than local dealers. The ordering process is also described as easy and smooth, with clear communication. However, some customers also noted issues with delivery, including delays without explanation, lost items in transit, or packages being held without notification. A few people received incorrect tire sizes or products that did not match the description, such as tires without rim protection. There were also occasional reports of tires arriving in poor condition or with older production dates, though others received fresh DOT tires.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Product

Users describe ambiguous interactions with product. Many customers report satisfaction with the quality of... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting that tires arrived brand new... See more

Price

Consumers generally find the prices to be competitive and affordable, often noting good value for money and a... See more

Order

People report ambiguous experiences with order. Many customers praise the easy and fast ordering process,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Tyres are good. But, delivery servise is not so good: There are no phone call, no SMS before delivery, no contact .. Next day - same team delivered something other - they said there are NO way to s... See more

Rated 4 out of 5 stars

Zadovoljan sam sa brzinom dostave. Povoljnije su cijene i kvaliteta guma je na vrhunskom nivou.

Rated 4 out of 5 stars

Quality and service is good, but delivery of Rims was delayed without giving any reason. It was just late/not shipped on time.

Rated 4 out of 5 stars

Tires arrived as promised in delivery date and quality. Wheels arrived one week late, but in expected quality.


Company details

  1. Vehicles & Transportation

About Gumelider.com.hr

Written by the company

Od našeg osnivanja 2016. godine postali smo vodeći igrač na europskom tržištu online prodaje guma. Naš uspjeh temelji se na povjerenju mnogih profesionalaca i preferencijama stotina tisuća potrošača. Naša reputacija zasniva se na tri temelja: strogoća, izvrsnost i konkurentne cijene.

Naši stručni timovi posvećeni su pružanju iznimnog korisničkog iskustva, podržanog učinkovitom logistikom i optimiziranim procesima, osiguravajući maksimalno zadovoljstvo pri svakoj kupnji.

Naša obveza? Nuditi vam najbolje cijene na tržištu stalno. Za vaše potrebe u gumama, odaberite izvrsnost i pouzdanost birajući našu tvrtku.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I still didint get the tyres

I still didint get the tyres. More then 2 weeks after delivery.

26 April 2026
Gumelider.com.hr logo

Reply from Gumelider.com.hr

We’re sorry to hear that you still haven’t received your tyres after more than two weeks. Please contact our after-sales service via your customer account with your order number so our team can check the carrier status and open a claim if needed. Delivery delays can occur due to transport issues, but we will investigate and assist you as quickly as possible.

Rated 5 out of 5 stars

Great

Great. I get what I payed...same as few times before. Long ago afther my first delivery I decided to buy at same place until exist.

23 April 2026
Rated 3 out of 5 stars

Delivery is fast

Delivery is fast, but Hankook tyres are full of small holes (1 - 2 mm in diameter) - looks like some kind of error during production (vulcanization) process - anyway newer seen before.

23 April 2026
Gumelider.com.hr logo

Reply from Gumelider.com.hr

Thank you for your feedback, and we are sorry to read about the issue you noticed on the tyres.

What you describe could indicate a product anomaly that needs to be checked by our service after-sales team. If you have not already opened a ticket, please do so via your customer account and include photos of the areas concerned so our agents can review the situation quickly and advise on the appropriate next steps.

We also appreciate your comment about the fast delivery, and your remarks help us improve our service.

Rated 1 out of 5 stars

Bad tire qualiti.

Bad tire qualiti.
I buy over 30 tires, and for one pair they didnt want to take it back

22 April 2026
Gumelider.com.hr logo

Reply from Gumelider.com.hr

We are sorry to read about your experience. We understand your dissatisfaction regarding the tire quality and the refusal to take back one pair.

Our products are stored under appropriate conditions, but if there is a quality or conformity issue, it should be reviewed by our service après-vente. If you have not already done so, please open a ticket through your customer account with your order number and photos so our team can بررسی the case and provide the most suitable solution.

Your feedback is important and helps us improve our service.

Rated 1 out of 5 stars

Received tyres with last year's dot

Received tyres with last year's dot and on top of that 2 tyres were delivered on Friday and the other 2 on Monday

21 April 2026
Gumelider.com.hr logo

Reply from Gumelider.com.hr

We’re sorry for your disappointment. A split delivery can happen due to transport constraints, to ensure the best possible delivery conditions.

Regarding the DOT, tyres under 36 months are not specifically indicated on the site and, when properly stored, this does not affect their quality. If you believe the product received does not match what was advertised, please open a ticket with our after-sales service so our team can review your case and provide the appropriate solution.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look