GTXGaming.co.uk Reviews 

Best service hands Down helped me save money & expand my servers with what I saved Recommend Highly

There wouldn't be enough space in this comment section to fully express my gratitude for the amazing customer service and support I received from James Knott. James went above and beyond to get my issue resolved and I couldn't be happier. GTX will continue getting my business and my recommendation to anyone looking at game hosting.

they where absolute great in the beginning really helpful and the service was simple to use. now its become horrible to use and the staff cant help in the slightest on top of making every thing more complicated than what it needs to be. i never had any problem with them till about 2 months ago now its constant server crashing server stopped auto saving losing a lot of progress and now they've change the server panel around and it no longer even lets me log in
Update
its even worse than i realised 3 hours over the course of a week in support tickets as they are unable to fix or help with a damm thing its radicalise

Every time I have an issue they've always been super professional and answer any concerns nearly immediately. 5 out 5! Great Job GTX Team!

Had some issues with the server that no matter what we did it would not keep on the server like it should. I got in contact with them rather frustrated after 3 days of fighting with the server configuration. They were extremely understanding and dedicated to getting the issue resolved. The entire team was extremely friendly, and helpful. Issue was resolved and we are up and running. Exceptional service.

Great and stable servers whit fast respons times on tickets

Matt is one of the most helpful people i've met online. Very cool dude would recommend.

I received assistance from Jamie Redpath, he was very quick to respond and also very friendly. It was available from start to finish without any problems. Thank you so much gtx support.

I purchased a Space Engineers server rental from GTXGaming.co.uk and was disappointed time after time.

From simple tasks of uploading save folders, to lag, world corruption, crashes, and generic customer support, it was a terrible experience.

I canceled my service today and I will not be a returning customer.

Within the "Support" tickets I was often the one doing troubleshooting/work myself all the while my service kept running, wasting away my money.

Some shout outs and some advice:

Jamie Redpath - Ticket #974587 / Ticket #139801★★★★★
Excellent and informative customer support. I had no issues with them and was very pleased with their tone, and assistance.

Robert P- Ticket #667158 ★★★☆☆
Thanks for the informative responses.

James Knott - Ticket #667158 / Ticket #139801 ★☆☆☆☆
I felt that their support was lacking, and some of their responses were pretty dismissive and blunt.

I will not be a returning customer, and my review will remain as is, I do not expect a refund, honestly leaving this all behind and moving on with a new game and server will be rewarding enough for me.

I emailed the CEO as suggested by their automatic replies, and have spent more time in customer tickets and out of game than actually enjoying the service that I paid for.

The responses to my issue was very fast and professional, The 2 individuals that assisted me did a fantastic job and should be proud of how they make the company look as a whole. As a new customer the assistance I received made me very happy in my choice of choosing GTX as my Project Zomboid server host and I look forward to a long partnership in the near future. I will definitely refer friends to this service as I am positive that if they were to have any issues, They would get swift assistance and very helpful troubleshooting tips. Brian and James should be acknowledged with how they quickly solved my issue and did not put me down for the simple mistake I missed in setting my server up as other server providers have done to me in the past.

Excellent hosting company, we have run an SE server with them for years good value and great performance and reliability. Having helped admin servers from a couple of other providers has made me apriciate gtx's well engineered web interface and rapid helpfull customer service.

I've run two years my servers on their hosting machines. I really cannot complain of anything: the staff is incredibly friendly, their support is as fast as possible, compared to others. When I want

Was locked out of my client and asked for help..

Took all the steps to ensure it was me asking for email and password to be changed..

Got the help i needed and was extremely helpful and kind matt was who helped me get things sorted

Hello sorry its late but James Knott supported me really fast and was very helpful until the end solution. Thank you GTXGaming more power!

Fantastic service. I had issues resolved in less than 5 hours of messaging staff. Very rapid problem solving and receptive staff. Highly recommend!

Got my issue fixed. Was all I asked.

Extremely quick customer support. I had an issue that was resolved very quickly. I also had asked for an explanation of what I had done wrong and I was given the explanation along with support fixing it. Doesn't get much better than that. Keep up the great work!

He was very patience with me, I don't know anything about server config and he patiently guided me through all the possible solutions

Ticket Nr. #595303

James Knott is an amazing Supprt Agent!
Just received the best Support possible, absolutely the best SUPPORT!

Went to website to look at servers for Space Engineers.

Message popped up a question... automatically thought BOT! - its a bot! - wrote a slightly sarcastic reply.

Turns out not a bot! it was Matt!

We spoke about the requirements me and my friends were looking for, back and forth conversation little bit of banter.

spoke about the issue i was having with a different server company i had purchased a couple of hours previously, he had taken time to talk through there set up and assure me i will not be having the same experience.

We spoke about the technical requirement and he helped chose the right hardware for the task in hand.

I was not disappointed after getting the server it was exactly what we wanted and easy to set up and run, (even those pesky game settings).

All in all, I highly recommend this server company and any queries Matt is your man to ask!

Many Thanks Matt,

John.