Groves Gas Reviews 193

Amazing company especially Callum who made us feel at ease and got the job done quickly and efficiently got our bath taps done what a positive young man and respectful in our home thanks also to office staff who were there to sort out at last minute and keeping the cost at a reasonable price Many thanks will use again and recommend to family and friends Anita Smith and Gareth 🙂

Great service from Groves Gas.
Both engineers, Gareth and Callum were polite and professional from initial assessment to final fix.

I had my Boiler serviced today by Lewis he was so helpful would highly recommend 👌

Incredible company: nothing is too big or small for these guys. The engineers that come out are professional and friendly. The office staff are second to none.
The best Gas/ Plumbing company I’ve ever had the pleasure of using, and will continue using and recommending.
Thanks Groves Gas.

Called groves gas with a boiler problem they said they would be out the same day had already booked a call with British gas they told me they would attend in two weeks cancelled British gas and went with groves gas could not fault them they are now doing some extra work for me would recommend this company to anyone

I was having trouble with my boiler kicking in, luckily for me when i phoned Groves Gas i had a engineer here within the hour, what a lovely polite young man he was, explained everything to clearly so if it happened again i would know what to do. Would highly recommend this company.

Much appreciated the effort Jack went to, to liaise with the Esse manufacturer to procure all the technical imformation and sales lead times for a product we were interested in. Although we didnt buy on this occasion, I would happily get in touch with the company again and recommend to others.

Brilliant service from Groves Gas. Called them at 2pm on a Sunday. They were here at 3pm.
Found fault and only took 20 mins.
Very nice fitter who explained everything to me. Also checked that everything else was OK. Recommend Groves Gas for efficient service and staff are always polite and ready to help.
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Cant recommend sadly, initial request was to fix a gas fire that was not firing properly. Engineer came out and diagnosed a thermo coupler(?) so ordered this and paid for another visit, this didn't resolve the issue and was told a different part was probably needed and I would receive a call back to discuss.

After a few days I called chasing, was told I would get a call back from someone else, a few more days still no call back so chased again, same thing was told I would get a call back. Again nothing, its now been around 2.5 weeks since I was initially told a different part was needed.

I am £300 out of pocket and have absolutely nothing to show for it and total lack of communication from Groves Gas.

Cannot recommend based on my experience.

Guys came today to swap my log burner. Superb is not enough to commend these guys . So respectful of my property and shared a wealth of information on how to best run my stove. The stove they put in is one of there’s from Groves. It runs superbly and throws out enough heat to warm the house.can’t thank Groves team enough. Thank you so very very much .

Super helpful service. Really polite staff who are always professional in their approach from initial enquiry to final fitting.

The remote control option on the Gazco is fantastic for anyone with mobility issues.

The installation team were really efficient and extremely tidy.

I had a service engineer out, as hadn`t used boiler for a while, for a service, Got charged £95, for a service that never happened, wrongly diagnosed fault into thinking main heat exchanger had gone, when massive leak under floorboards, this was not found as wrong advice given on major costly repairs so opted for new boiler, when simple fix and 2 parts would have been sorted. unregistered GAS SAFE EMPLOYEES boiler still wrong no heat 3 weeks smell of gas and pulsating, its there way or no way BEWARE, shame on a good firm,

This local company are excellent. They are always willing to go that extra mile with their customers. The employees are always on time, they clear up after themselves, they are polite, courteous and respectful when in your home.
We have LPG gas and they are very accommodating with this.
They are reasonably priced too.
The office staff are always helpful too.
I would strongly recommend this local company.

Excellent service. Family run business who we’ve used for years. Friendly and caring staff who always go the extra mile.

Called the company yesterday at 8:15am in the morning due to an urgent issue with boiler leaking.
Engineer was there by 9:00am and all sorted.
Fantastic service, quick, reliable and professional. Thank you. Will use going forward. 😊

Thanks to Groves Gas ltd for excellent work on servicing our boiler both engineer and office staff were a joy to deal with . I was recommended and i am so glad that i took it up .Patrick Evans.

Prompt, clean and great job.
Well done Groves.

Excellent engineers and transparent pricing. I will be using Gas Groves going forward and recommend to all

2nd time I have used Groves Gas, and like the first time, great service. Jamie was polite and very thorough, and is a credit to the company. Would definitely recommend and will use again for sure. Many tanks, Graham

A great company with a professional attitude. The overall communication between them and me was very good. Zak the engineer carried out the work on my Mitsubishi ASHP keeping me informed at each stage.

I will book Groves Gas again in 2025.