I made the card on Monday evening and before Tuesday lunchtime, the card had arrived at my house! It was a photo card which always take a bit of time to make but it looks fabulous! I know the recipien... See more
Company replied
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The delivering was 1 day late, very awkward in this case. But not due to Greetz. Had a good conversation about this, and got the delivery-fee back, although i said , thàt was not my intend. Hopefully... See more
Very disappointing experience I ordered flowers and a card from Greetz on Friday, with delivery scheduled for Saturday. They never arrived. Initially, I was able to track the order, but the... See more
We use Greetz to send cards to our colleagues, and we’re always very happy with the service. The cards are beautiful, and delivery is always on time. It’s an easy and reliable way to make someone feel... See more
Company replied
Company details
Written by the company
Greetz is hét online platform voor persoonlijke verrassingen zoals kaarten, bloemen, ballonnen, taarten, dranken en chocolade. Iemand verrassen of laten weten dat je aan hem of haar denkt? Bij ons zeg je het altijd op jouw manier.
Contact info
Netherlands
- www.greetz.nl
3.9
Great
44K reviews
Asks customers to review
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TOP!
I always use my own art for a card by Greetz, because they deliver top quality and on time!
12 March 2025
Unprompted review
Reply from Greetz
Thanks for your kind words! We’re committed to top-notch service and quality, and it’s great to know we’re on the right track. Hope to see you again!
Perfect service and top quality…
Perfect service and top quality products. I am always satisfied when ordering by Greetz
6 March 2025
Unprompted review
Reply from Greetz
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Did not get my package delivered
5 March 2025
Reply from Greetz
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@greetz.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Always a perfect service!
3 March 2025
Reply from Greetz
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Great product range with good price
Great product range with good price. Also good deals are possible!
21 February 2025
user friendly
This site is always user friendly. I love all the different pay options that they have available. The option to have what you are ordering sent either to you or directly to the person that you want to gift is very nice. The next day service is also very good.
In short... THE BEST SITE TO USE. ❤️❤️❤️
20 February 2025
Great choice of gifts and flowers
Great choice of gifts and flowers, great quality
15 February 2025
Unprompted review
Reply from Greetz
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Good company, worst delivery
Great idea the company, but the delivery supplier is the worst (Packs). They say they delivered a present but it never came. When I asked my friend if she received something, Greetz offered to resend the present but same issue. Would not order again with this experience.
17 February 2025
Unprompted review
Reply from Greetz
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@greetz.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Reply from Greetz
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Reply from Greetz
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
Delivery guarantee does not exist
Usually everything goes well regarding delivery. Not yesterday (feb 14 2025). Order was delivered according to PostNL, but there was nothing delivered in the mailbox. I paid extra to have the guarantee to have it delivered on February 14. Customer service is very busy and hard to reach. The only thing they could do is sending the order again free of charge. However, the extra costs that you paid for the delivery guarantee are not refunded.
14 February 2025
Unprompted review
Reply from Greetz
Thank you for your review. Your feedback matters to us, and we want to sort out any issues you faced. Send us an email at trustpilot@greetz.com with your order details, and we’ll get on it.
Greetz, Jeeezzz!!!
Jeeezzz, It's really bad. There is no customer service, noone replies to you. Your gifts never arrive on time. They behave like a scamming e-commerce from India. Don't use them for surprising cards or gifts - you can not rely on them. Also, designing your own card is a pain in the xxx their tool crashes every 2 seconds. Not worth your time or money.
14 February 2025
Unprompted review
Reply from Greetz
Thank you for your review. Your feedback matters to us, and we want to sort out any issues you faced. Send us an email at trustpilot@greetz.com with your order details, and we’ll get on it.
Great for long distance partners!
I use this to send cards to my long distance boyfriend and his family. It’s so much easier than mailing cards all the way from Canada! Cheaper, too.
9 February 2025
Reply from Greetz
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
The experience was the worst
The experience was the worst. The customer service was not helpful at all. After I collected all the greetings from the team, it was challenging to make an order for the group card. Now, I have no cards for the farewell party. Not a recommended website at all!
4 February 2025
Reply from Greetz
We value your feedback and appreciate your review. To help us resolve your issue, please email us at trustpilot@greetz.com with the details of your concern and your order info. We look forward to helping you soon.
Great customer service
Great customer service. I had to change the date on 2 orders. Used customer service chat. Really helpful and friendly All sorted.
29 January 2025
Computer says no
22 January 2025
They just suck
Ordered two cards (14th of nov.) as a surprise for my family, but the only one surprised was me. Order never arrived, and after contact with customer service (After 20 they kicked me out of the waiting line without replying and I had to go through the process again) they said I had to pay for another shipping. No way, I am never ordering here again.
13 January 2025
Unprompted review
Reply from Greetz
We value your feedback and appreciate your review. To help us resolve your issue, please email us at trustpilot@greetz.com with the details of your concern and your order info. We look forward to helping you soon.
Orders never arrive and customer service is terrible
Ordered with them a few times and always with problems. This time 2 out of 3 cards were not delivered and customer service did not come with fair compensation. This is the last time i’ll order with them
3 January 2025
Unprompted review
Reply from Greetz
Thank you for your review. Your feedback matters to us, and we want to sort out any issues you faced. Send us an email at trustpilot@greetz.com with your order details, and we’ll get on it.
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