Excellent service, delivered everything on my order apart from the the box of screws. Other than that may use again
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Outstanding service and would definitely use again. Ordered large quantity of timber at 3pm on a Sunday afternoon. Was delivered at 11am the next day! All items were spot on in terms of quality a... See more
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Missed something off the delivery the first time. Delivered the missing stuff free of charge three days later which is great service. Very good quality timber, but the 3x2 Carcassing timber was C16 no... See more
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Easy to order from website. Great communication on when to expect delivery. Even a courtesy call or message to let you know rough delivery time on the day. 2nd order with this company and really can'... See more
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Company details
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Contact info
Greens Forge Timber Ltd, Enterprise Park, Isidore Road, Bromsgrove, United Kingdom
- 01527336836
- contact@greensforgetimber.co.uk
- www.greensforgetimber.co.uk
4.3
Excellent
85 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Redeemed.
Emailed twice now with pictures about a poor quality delivery I had last Thursday hoping to get replacements sent out 2 bundles of tongue and groove log lap buried under some better quality in the delivery pile, it was clear it had rubbed or been loaded rough as it was covered in red paint too all not fit for purpose. I am realistic and expected some bad boards which there is a few but the quantity in the bundles was not acceptable to me.
Update: as green forge stated I was contacted very soon after my last post and apologies made, it has now been rectified and Ben kept me up to date and ensured I was happy which I am more than pleased now it's sorted I can continue building my man cave. Cheers Ben
21 September 2023
Reply from Prestige
We're truly sorry to hear about the issues with your recent order. Rest assured, we have your details and you should have already been contacted for a resolution. We're committed to replacing the subpar materials as quickly as possible. Our aim is to turn this experience around for you and hopefully earn a better rating. Thank you for bringing this to our attention.
Highly Recommend!
Outstanding service and would definitely use again. Ordered large quantity of timber at 3pm on a Sunday afternoon. Was delivered at 11am the next day!
All items were spot on in terms of quality and dead straight (which for the price I really wasn't expecting!)
Price including delivery was over £80 cheaper than our cheapest local timber supplier (I have several trade accounts)
25 September 2023
Reply from Prestige
Thank you for your glowing review! We're thrilled to hear you were satisfied with the speed of our delivery and the quality of our timber. It's great to know we could exceed your expectations, especially at a cost-saving price. Lucky for us both, you fit perfectly into our Monday delivery route, allowing us to serve you swiftly. We look forward to your next order!
Great prices on all timber and help
Great prices on all timber and dont have pay untill you are happy with products. Got my order today and Delivery guy was on point helped massively not just unloaded but helped take it round the back. Highly recommend
25 September 2023
Unprompted review
Reply from Prestige
Thank you for the glowing review! We're delighted to hear that you're satisfied with both our prices and the quality of our timber. Our delivery team aims to go above and beyond, and it's great to hear that they were able to assist you so effectively. We look forward to serving you again soon!
Excellent prices and delivery
Excellent prices and delivery. Being able to pay on delivery by cash or card is really helpful when ordering timber products, as you can make sure you're happy with it before handing over the money. Great service all round highly recommended
14 September 2023
Unprompted review
Reply from Prestige
Thank you so much for your kind words! We're thrilled to hear that you appreciate our pay-on-delivery option. It's important to us that our customers are fully satisfied with their purchase. We're grateful for your recommendation and look forward to providing you with excellent service in the future.
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