Car broke down after going shopping. Asked for rescue via the app. Was given the time technician would arrive and their name. They also called me whilst on route to me and arrived within an hour of as... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Green Flag were responsive and supportive when the car broke down on a busy road. They maintained contact at all times until arrival and were clear in explaining what they were able to do. The car was... See more
Company replied
The app made it easy to ask for rescue after the brakes on my car failed. We were given a time of 1 hour for rescue and who would be arriving. The technician arrived within that time and was profess... See more
Company replied
Recovery truck arrived within 45 minutes on a Sunday late afternoon. Car was loaded and secured efficiently. Technician took care of us, including our dog, and drove us directly to our house, around 7... See more
Company replied
Company details
About Green Flag Breakdown Cover
Written by the company
Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7.
Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:
-
24/7 roadside assistance
-
Cover at home
-
National recovery
-
Onward travel
-
Unlimited calloutsYou may be charged if you call us
out for a repeat problem within
28 days.
Go to our website for more
information about Green Flag
breakdown cover.
Green Flag is underwritten
by U K Insurance Limited
Contact info
United Kingdom
- www.greenflag.com
4.7
Excellent
57K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service very prompt and the…
Excellent service very prompt and the person was first class
22 May 2026
Reply from Green Flag Breakdown Cover
What can we say; we aim to please! Thank you for your review. Kirsty
Have been with green flag in the past…
Have been with green flag in the past very straightforward to join and superb value
23 May 2026
Reply from Green Flag Breakdown Cover
We're delighted you found joining straightforward and our value superb. Thank you for your kind words. Paddy
Reply from Green Flag Breakdown Cover
We're so glad you found it quick, easy, and affordable, Royston! Thanks for your feedback. Paddy
Reply from Green Flag Breakdown Cover
We are glad you found our joining procedure clear and simple. We appreciate your feedback. Paddy
Recommend you get a quote
Current policy is with AA. Their renewal price came in at double last years price despite having not claimed for over 4 years. Got a likewise policy online with Greenflag at a fraction of AA price. No bargaining required at all . Would recommend you getting a quote.
5 May 2026
Reply from Green Flag Breakdown Cover
We appreciate you sharing your experience and are glad you found a policy that better suits your needs. We value your feedback. Paddy
Reply from Green Flag Breakdown Cover
Thanks Dawn, we're glad you're happy with our communication. Paddy
Very simple to set up
23 May 2026
Reply from Green Flag Breakdown Cover
We are pleased it was straightforward, Ann. Thank you for your five-star review, we appreciate your feedback. Paddy
Reply from Green Flag Breakdown Cover
We're pleased our web page made getting cover easy. We appreciate your positive feedback. Paddy
Excvellent Service
I have always fould you to be excellent. However my bank now uses the AA for my breakdown cover and their service was awful recently when I needed to use them.
So I have just taken out cover with yourselves and changed my bank account
23 May 2026
Reply from Green Flag Breakdown Cover
We appreciate you choosing us for your breakdown cover. We're here to provide reliable service when you need us most. Paddy
Very easy to navigate and aquire cover
23 May 2026
Reply from Green Flag Breakdown Cover
We're glad it was easy to navigate and acquire cover. We appreciate your feedback! Paddy
Competitive rate
Easy to use. Good explanation of terms and conditions. Price was reasonable.
22 May 2026
Reply from Green Flag Breakdown Cover
We're so glad you found our service easy to use and our terms clear. We appreciate your feedback on our reasonable pricing! Paddy
Easy to use website.
Easy to use website. Loved the joke!
After suffering really bad service and problems with a previous breakdown, it was refreshing to experience something so easy to use
19 May 2026
Reply from Green Flag Breakdown Cover
We're so glad you found our website easy to use and enjoyed the joke! It's wonderful to hear we could offer a refreshing experience. Paddy
Courteous
Courteous, prompt and efficient. Fair pricing. Good phone signup to the service.
19 May 2026
Reply from Green Flag Breakdown Cover
We're so glad you found our service courteous, prompt, and efficient. We appreciate your positive feedback. Paddy
Reply from Green Flag Breakdown Cover
We're so pleased you found our service quick, easy, and well-priced, Dave. Paddy
Not a member at the time I was involved…
Not a member at the time I was involved in an incident M4 Margam with steering damage to my car and impact damage to my caravan. My call was taken by an indian member of call staff who was impecable in the way he arranged onward flat bed to Weston-super-Mare. He stayed in contact through to the breakdown service arrived. Fantastic. I am now a member
22 May 2026
Reply from Green Flag Breakdown Cover
We are so pleased to see about your positive experience during a challenging situation. It's wonderful to know our team provided such excellent support and that you've decided to join us. Thank you for your kind words! Paddy
Very surprised how quick and easy to…
Very surprised how quick and easy to sign onto Green Fkag
20 May 2026
Reply from Green Flag Breakdown Cover
We're so glad you found signing up quick and easy! We appreciate your positive feedback. Paddy
Their service does what it says on the tin
Both people I spoke to very pleasant and knowledgeable.
Have needed a rescue and recovery by them last year (car and caravan) and everything went very smoothly.
It’s a good price for the service offered.
22 May 2026
Reply from Green Flag Breakdown Cover
We're so pleased to hear our team was pleasant and knowledgeable. It's wonderful your rescue and recovery went smoothly and you find our service offers good value. Paddy
Reply from Green Flag Breakdown Cover
We're glad getting quotes was easy. Paddy
I tried ringing to sort my deal out but…
I tried ringing to sort my deal out but they never rang back, however, went on line and managed it easily myself.
18 May 2026
Reply from Green Flag Breakdown Cover
We're sorry we never got back to you. We're glad you found our online service easy to use for your deal though. Paddy
Easy to use app and speaking to a real…
Easy to use app and speaking to a real person to confirm the issue and confirm my location and let me know who was coming to recover me. Great service from Green Flag and Crouch Recovery
20 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're so glad our app was easy to use and you received great service from the team. Thank you for your positive feedback! Paddy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.