I ordered 2 Yeti Ice Blocks on Tuesday 14th July at 4pm and they arrived via courier on Wednesday 15th. That is a company that deserves a 5/5 for service and delivery! absolutely excellent! Than... See more
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Very helpful and approachable staff. Gave good advice and showed me a few options for hiking boots. Ended up buying the boots from their online store but on delivery I noticed a manufacturing defect w... See more
Company replied
I got excellent advice on hiking boots in the South Great George's Street shop from a very knowledgeable sales assistant. He went through lots of boots with me, when we decided on the most suitable... See more
Company replied
Bought a pair of Hoka Anapacas for a five day hike in the alps. Had great service when trying on different shoes with Ian, who shared his time and knowledge while I was deciding. Later when the shoes... See more
Company details
- Outdoor Clothing and Equipment Shop
- Activewear Store
- Bags and Luggage Store
- Camping Store
- Outdoor Sports Store
- Running Store
Written by the company
Founded in 1976, the shop is currently owned and managed by Ken Costigan and Derek Moody. It's as 100% Irish now as it was guaranteed Irish back then. Since our inception as the Great Outdoors, we have welcomed many adventurers through our doors. People venturing off to the North Pole, Everest and other hard to reach places have all stocked up here before setting off. Others diving in the Red Sea or the Glacial Fjords of Iceland have been equipped through ourselves. Students on J1 visas or Australian work permits have all been looked after before heading off on their travels. No matter how big your adventure, it's still your adventure and we have always strived to make that adventure the best possible one. We hope that anyone who enjoys "the Outdoor Life" will find much to interest them both in our shop and on our site. We have built our reputation on our great brand ranges and the experienced and qualified staff that we employ. All of the staff are outdoors' people and have as much interest in adventure as our customers do.
Contact info
53-54 South Great George's Street, D02 X208, Dublin, Ireland
- +353 1 6794293
- info@greatoutdoors.ie
- www.greatoutdoors.ie
4.7
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Disappointed
I ordered my Meindl trail shoes on October 10. Shoe not true to size, would have been perfect if the size was as stated. Left shoe fits perfectly but my right shoe has my toes curled up at the top. I’ve tried wearing them in but it’s not working. For the price I expected a better fit, and I will certainly not be wearing these on a Camino walk.
While the shoe is wide fitting, I would advise buyers to order one size bigger.
I award 3 stars for great communication after ordering and quick delivery.
21 November 2024
Unprompted review
Excellent Customer Service
Received a present of a Tilley hat purchased online. Unfortunately the wrong size. Went into Georges St shop to change. Very helpful assistant (Laura) looked after me, gave me store credit on a gift card as they didn't have the correct size in stock. Couldn't have been more helpful.
6 November 2024
Unprompted review
Everything about this shop and staff…
Everything about this shop and staff are awesome
26 October 2024
I would highly recommend them.
I would highly recommend them.
I ordered a new pair of shoes and they arrived almost 24h later. Great Job from the great outdoors staff
24 September 2024
Hoka Challenger Gortex
Staff members being very helpful to consider options for getting the trail shoe I desired.
26 August 2024
Great customer service when returning faulty shoes
Bought a pair of Hoka Anapacas for a five day hike in the alps. Had great service when trying on different shoes with Ian, who shared his time and knowledge while I was deciding. Later when the shoes turned out to be faulty, I was able to return these to the shop who refunded me the total amount for the shoes. This was more complicated as I no longer live in Dublin, but Nathan was very gracious over email and responsive. I will buy from Great Outdoors again, and would recommend this company for their great customer service to anyone.
26 August 2024
Unprompted review
great price and same day delivery
items were dispatched and delivered on same day as order placed
25 July 2024
Has everything you would need
Has everything you would need! Quick and efficient delivery. Great outdoors never disappoints
25 July 2024
The best outdoors shop in Ireland
The best selection of outdoors kit. Top class customer service, amazing knowledge of gear & so accommodating. Definitely the number 1 outdoors shop in the country!
31 May 2024
Excellent customer service experience
Excellent customer service experience with 3 of the Great Outdoors team regarding an online order. The team went above and beyond to help me. Many thanks.
26 June 2024
great service
hi was looking for a specific pair of hiking shoes, saw them on greatoutdoors at a better price then the uk,ordered at 10.30 sunday and was amazed they arrived 2 hours later. top marks guys
14 July 2024
Unprompted review
Attentive and helpful advice and service
25 June 2024
Reply from Great Outdoors
Thanks for the feedback Frank, it's always good to know that our efforts are working out the way that they should.
Efficient and prompt service.
10 June 2024
Reply from Great Outdoors
Thanks for the feedback. We're always happy to hear it when expectations have been met or exceeded!
Reply from Great Outdoors
Thanks for the review, we hope that you're happy with your order and we look forward to seeing you fill a shopping cart again with us.
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