Great Outdoors Reviews 

5,033
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I ordered 2 Yeti Ice Blocks on Tuesday 14th July at 4pm and they arrived via courier on Wednesday 15th. That is a company that deserves a 5/5 for service and delivery! absolutely excellent! Than... See more

Rated 5 out of 5 stars

Very helpful and approachable staff. Gave good advice and showed me a few options for hiking boots. Ended up buying the boots from their online store but on delivery I noticed a manufacturing defect w... See more

Company replied

Rated 5 out of 5 stars

I got excellent advice on hiking boots in the South Great George's Street shop from a very knowledgeable sales assistant. He went through lots of boots with me, when we decided on the most suitable... See more

Company replied

Rated 5 out of 5 stars

Bought a pair of Hoka Anapacas for a five day hike in the alps. Had great service when trying on different shoes with Ian, who shared his time and knowledge while I was deciding. Later when the shoes... See more

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store
  5. Outdoor Sports Store
  6. Running Store

Written by the company

Founded in 1976, the shop is currently owned and managed by Ken Costigan and Derek Moody. It's as 100% Irish now as it was guaranteed Irish back then. Since our inception as the Great Outdoors, we have welcomed many adventurers through our doors. People venturing off to the North Pole, Everest and other hard to reach places have all stocked up here before setting off. Others diving in the Red Sea or the Glacial Fjords of Iceland have been equipped through ourselves. Students on J1 visas or Australian work permits have all been looked after before heading off on their travels. No matter how big your adventure, it's still your adventure and we have always strived to make that adventure the best possible one. We hope that anyone who enjoys "the Outdoor Life" will find much to interest them both in our shop and on our site. We have built our reputation on our great brand ranges and the experienced and qualified staff that we employ. All of the staff are outdoors' people and have as much interest in adventure as our customers do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(5,033)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. I only ordered my Tilley hat on Sunday and it was delivered before 2pm Tuesday. Very impressive. I love the hat. It’s a perfect fit. Thank you very much!

25 May 2025
Unprompted review
Rated 4 out of 5 stars

I recently had a fantastic experience…

I recently had a fantastic experience with Great Outdoors. The staff, especially Ian and Nathan, were incredibly helpful and knowledgeable. I bought a pair of Hoka Anapacas for a hiking trip, and when I needed to return them due to a fault, the process was smooth and efficient, despite no longer living in Dublin. The return was handled graciously over email. I've also experienced quick delivery, receiving an item almost 24 hours after ordering. The staff are always ready to assist with choosing the right products and resolving any issues, like when I combined a voucher and credit card for my purchase. Overall, their customer service is remarkable. I'll definitely be shopping with Great Outdoors again and highly recommend them to others.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Good deals and great service

Purchased some products from this store for the first time on Black Friday week and got them for a great price. The communication from time of purchase was excellent and the delivery was quick and fully traceable. Would definitely recommend.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Hampton was amazing

My wife and I bought ski boots and skiing helmets in GOD recently and the young man who assisted us was incredible. Very knowledgeable, thoughtful and took his time to explain different things to us. Really appreciate all the help and service Hampton.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

I had an issue with my gift card

I had an issue with my gift card, the company had changed their website and my gift card would not work. Customer service (Ben) rang me and sorted the issue within minutes. Well done Ben. I got my order sorted online to my satisfaction.

30 November 2024
Unprompted review

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