Grays Storage and Removals Ltd Reviews 

Great service! The van came in time. The guys were very friendly and definitely knew their job. There were some mistakes from my side when filling in the form for removal however that was sorted out without any issues. I just was kindly explained why that kind of mistake might lead to rebooking the service next time. Overall very positive experience.

The gentleman who helped us move were such a great help. They made the whole process so easy and simple and were a pleasure to work with. I would highly recommend anyone to use this company especially if you're moving homes. I'll definitely be in touch in the future when I have to move again. Thanks so much once again.

From our first contact with Tricia we knew that Grays was a quality company. Robert and his team really
‘ delivered ‘ - they provided an excellent, thoughtful and careful service throughout. We will definitely use them again and have no hesitation in recommending them unreservedly.

Excellent service, took great care and extra attention to put furniture exactly where we wanted it especially with our limited mobility. Came early and very quickly moved our furniture onto their truck without feeling rushed.
Highly recommend them for your removals.

Robert and the rest of the team are truly excellent. We can’t recommend them highly enough. Incredible quick while at the same time being very thoughtful and careful with your possessions.

Absolute brilliant service. Would recommend any friends or family to use grays removals as they are super organised and respectful..

Fantastic service from Grays, making moving house as stress free as it could be. We were unsure whether we needed a straight move or to go into storage. From the first phone call Tricia was amazing explaining everything in detail for all eventualities, putting my mind at ease so we had one less thing to worry about. We ended up using the removal and storage service, Paul and the team onsite were brilliant on both move days. Cannot recommend Grays highly enough. Thank you!

We moved with Grays 3 weeks ago and could not fault the service. The team were lovely, careful and extremely efficient. Unfortunately, can't remember names but had a team of about 6 men - all excellent.

I have used Grays several times to move house and offices and they are always a total pleasure to work with. On time, friendly, careful, polite, nothing is ever too much trouble! I highly recommend Grays and will use them again.

Paul and his crew have done a perfect packing and removal job. Extremely efficient.

I’ve never moved where it’s been so swift and easy. All the guys who came and lifted box after box, loaded and unloaded heavy furniture, carried each item so carefully and with ease, I’ve been recommending Greys to all my friends and family. Every time I contacted Greys through phone or email, they were always so accommodating every time. It was the easiest move I’ve done and that’s down to Greys and their superior service. Thank you

Had a fantastic move with Grays. They were really flexible with booking me in as my date kept changing & were excellent at answering all my questions ahead of the moving day. On the day they were really friendly, careful with all my belongings, brought protective matts and materials to cover carpets and protect my belongings. Really efficient and friendly company! Thanks so much for your help.

We couldn't be happier with the removals service the Grays team provided. Paul, Steve, Courtney and the team were super efficient and professional throughout. I was genuinely astonished by how quickly they completed our move. Such great value, I would 100% recommend and will definitely use again. Thank you

Company were so friendly and helpful, they did everything I asked. The place was all over everywhere and they worked very efficiently. So lovely to my child running around. Thank you for your help. LC

Absolutely fantastic service. Right from the day they came to visit to give the quote to organising the dates (we had lots of uncertainty which they facilitated without a blink) to carrying out the packing operation to the removal, everything was exceptional. Very friendly and hard-working team. 100% recommend for a goods experience

They were prompt, efficient, careful and nice to deal with. I will certainly use them again and recommend to friends.

Hands down the best removal service I've ever used. So friendly and fair and professional!

I cannot recommend Grays highly enough. We had a complex move in several stages involving three houses in three cities and things in and out of storage across 18 months. The team were absolutely brilliant. Tricia in the office was always helpful, always calm when we had to keep changing dates due to the inevitable buyer and builder dramas. Robert who led the removals guys is a proper gentleman, and the Grays team are ultimate professionals. I’d give them 6 stars if I could.

From initial call to the last box delivered, the team were professional, kind and supportive. Moving is always stressful and costly but we are so glad that we invested in a professional removal service to make everything so much easier. Tricia was a great help arranging everything, Robert senior came to give a quote which meant we knew what we were dealing with and how much it would cost upfront. The day before the move we had Pat and Mark pack up, they packed a 2 bed flat in 5 hours, it would have taken me a full week. Even through the rain and 3 flights of Victorian stairs, the team were positive and reassured me through my anxiety. Robert, Robert junior, Paul and Pat were truly fantastic. They couldn’t have done enough to help, it felt like we were apart of an extended family and we were well looked after.
On arrival, nothing was broken or damaged, they were careful not to damage the properties.
Overall it was a good investment, it saved so much stress and arguments and it’s great to be in our new home before Christmas.
Thank you team!

First class service via a professional, friendly and diligent team. Could have asked for better support on what is always a challenging couple of days. Wouldn’t dream of using anyone else in the future. Highly recommend Grays