Grade Potential Reviews 

183
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the tutors for their knowledge, patience, and ability to make learning engaging and comfortable, often leading to significant academic improvement. Many highlight the excellent service, noting the company's flexibility and convenience of in-home sessions, alongside an efficient process for finding suitable tutors and prompt communication. However, some customers also noted challenges with the tutor matching process, experiencing delays or being matched with tutors whose schedules or experience did not align with their needs. A few others reported issues with billing, including discrepancies in charges, and expressed dissatisfaction with customer service regarding these payment concerns.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising tutors for their professionalism,... See more

Service

People report positive experiences with service, with many customers expressing satisfaction with the ease of... See more

User experience

Clients share positive opinions on user experience, with many expressing satisfaction and gratitude for the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism,... See more

Response time

Reviewers mention positive feedback about response time, with many customers reporting quick communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve only had 1 lesson so far, but my tutor is really knowledgeable, kind and patient. She has told me things I didn’t know about my ancestry just by my grandparents name (my dad is 1st gen American,... See more

Rated 5 out of 5 stars

My 7th grader is hugely benefiting from the in-home tutoring service provided by Grade Potential tutoring. The tutor is very prompt, works with our convenient timings. The tutor is able to explain it... See more

Rated 5 out of 5 stars

Tiara has been absolutely amazing with my son, Alan. she was kind, patient, and incredibly understanding. She truly takes the time to connect with him and meets him where he is, which means so muc... See more

Rated 5 out of 5 stars

Ed was excellent! He was soft spoken and had my daughter who has severe ADHD speaking softly as well. Everything I mentioned I wanted in a tutor when I spoke to the company I got! Ed turned frustratio... See more


Company details

  1. Tutoring Service
  2. Career and Education Provider
  3. Private Tutor

Written by the company

At Grade Potential, we believe the most impactful learning doesn’t need to happen through a screen. It happens face-to-face. It’s not just our preference, it’s the foundation of how we work with students and families every day. We focus on in-person tutoring because we’ve seen what happens when students build real relationships with the people helping them. We match each learner with a local, vetted educator who meets with them at home or at a location that works for the family. It’s familiar, consistent, and built for sustainable progress. We know every family’s needs are different. That’s why we offer virtual sessions when needed, especially for students in rural areas, with inconsistent home time, or who simply prefer learning online. But our model is intentionally built around real-life connection and in-person support because those elements tend to lead to stronger outcomes over time. Whether the subject is elementary reading or graduate-level writing, we help families find the right tutor for their needs, their pace, and their goals. And from first outreach to final session, we handle the logistics, the communication, and the follow-through, so the focus stays where it should: on consistent, high-quality learning.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

183 reviews

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4.7

All reviews

(183)

182 reviews in the last 12 months

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Rated 1 out of 5 stars

I signed up after reading awesome…

I signed up after reading awesome reviews and talking on the phone. They kept matching me with tutors that don't match my son's schedule. Now I got a disappointed child who no where close to comprehending Reading and Math. I am not worried will I even get a refund. Please parents don't waste your time

9 February 2026
Unprompted review
Grade Potential logo

Reply from Grade Potential

Thank you for sharing your experience. We understand how important scheduling is, and we’re confident we can find the right tutor for your son. Please reach out to our customer support team so we can review your scheduling preferences in detail and figure out how to better communicate those needs with the tutor.

We’re here to support you and your son, and we’re confident we can find a solution that will make this right and turn around your experience, including refunding any unused sessions if we cannot meet your need. We appreciate the opportunity to support you and look forward to your call.

Rated 5 out of 5 stars

Ed was excellent!

Ed was excellent! He was soft spoken and had my daughter who has severe ADHD speaking softly as well. Everything I mentioned I wanted in a tutor when I spoke to the company I got! Ed turned frustration into curiosity! Which is amazing! Your support and enthusiasm will make math a much more positive experience! So grateful!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Our tutor

Our tutor, Guillermo, is wonderful. He adjusts his delivery for each of my kids to ensure they are receiving the instruction in a way that is most conducive for them. He doesn’t just focus on the equation at hand, but on teaching them how to fully understand the concepts. He asks them for feedback as part of each session, and provides me with a quick update also. Guillermo seems to genuinely care and take pride in his work, and our family enjoys working with him.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

My tutor George

My tutor George, sat through a meeting with me, to see what was going on and created a plan that help me get what I needed to get to the instructor, and everything went smoothly and I feel like what I was struggling with is becoming clear.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Review for 7th grade pre-algebra

My 7th grader is hugely benefiting from the in-home tutoring service provided by Grade Potential tutoring. The tutor is very prompt, works with our convenient timings. The tutor is able to explain it to the child patiently till she gets it. Pauses when the child does not understand to explain differently. We are very pleased with their service and will highly recommend for others. Thank you!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with my experience!

I am very satisfied with my experience. The staff and the tutor, all the way around. The tutor had me relaxed, was an excellent communicator, and extremely patient and considerate, aside from imparting his knowledge, and getting me up to speed for my test. Thank you Marco!

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Cami

Cami, the tutor, is awesome and works well with my autistic son. Grade Potential has been a great experience from the office staff to the actual tutor

14 January 2026
Unprompted review
Rated 5 out of 5 stars

We were looking to raise our daughter’s LSAT…

We were looking to raise our daughter’s score for the LSAT. So we took the chance and called Grade Potential. Unfortunately there were not any tutor in our area (we are in a very rural area in Michigan) so we decided to try the video tutoring with an experienced tutor. I have to say it was not only the best choice, it was an amazing experience working with her tutor. He was very kind and his ability to break the information down for my daughter was unbelievable. She grew more confident with every session. His name is Robert Ferguson. We highly recommend him. He was so calm and patient with our daughter. He was always great with working with her if her schedule changed. I believe we did 15 sessions, it was worth EVERY penny! She raised her score by an unbelievable 11 points and if you know the LSAT that is incredible. Thank you Grade Potential our girl is off to Law School with the confidence I knew she had but, couldn’t find. Please if your child or yourself are think about trying this program. Take the leap it is so worth it!!! Thank you again!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good. The communication is great and they are responsive. The tutor we were matched with has been great and she really loves her job.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

The most helpful tutoring company I’ve…

The most helpful tutoring company I’ve encountered! They won’t stop until they know that you’re properly taken care of and on your way to success. I’ve gotten about 3 tutors through Grade Potential and they have all been top notch and truly helped me understand topics I was struggling with. Highly recommend!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Wynn

Wynn was wonderful, patient, flexible, personable and extremely knowledgeable. We will miss her.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

We did first 2 classes so far and…

We did first 2 classes so far and everything went great ! My son loves to work with the teacher she is very nice and patiently with my son ! We keep going

I definitely recommend them when need help with your kids

25 January 2026
Unprompted review
Rated 5 out of 5 stars

My son has been working with Taylor

My son has been working with Taylor. She's been helping him with his homework and definitely helping him along. He's in the fourth grade, but I'm sure that she can help with other age groups as well.

23 January 2026
Unprompted review

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