GOTO Group Reviews 

I found the GoTo Group to be very supportive, informative and accessible during my experience with them. As a first time buyer, they helped me understand in great detail different aspects of the process I would be going through. My purchase ultimately did not complete due to matters out of my hands and GoTo Group were very helpful in refunding me without any hassle.

Andy, was truly helpful from the start. Having been recommended this company from the start through our mortgage broker, he went out of his way to explain things, suggest options we had and also even prioritise our survey when timings were tight. Andy was very responsive to emails and more than happy to pick up the phone when needed.

GoTo are an absolute nightmare to deal with, creating considerable distress and frustration . I received a demand for almost £7,000 , claiming I was in breach of contract - I was not . Next came a notice to say I had withdrawn from the sale . I had not. All this creating confusion and uncertainty which my solicitor had to sort out, creating needless work. My solicitor and myself received numerous emails requesting information that should have been provided by the purchaser's solicitor - creating further confusion. Needless to say that when I am disposing off my remaining rental portfolio I will not be touching GoTo with the proverbial bargepole.

Very polite and knowledgeable professionals!

As a first time buyer they were so helpful and always gave a quick response and able to give me as much information as possible lucy was so helpful in every aspect.. i highly recommend

I had the pleasure of a lovely lady called Claudette that handled my sale, she was amazing and on the ball where emails and phone calls were concerned, I cannot praise this company up enough, when I had concerns she was always there on the other side of a call.
Amazing

Just booked our survey with Sofia. She was polite and friendly and explained the process clearly, also answered all the questions I had. Very happy.

Lucy W was extremely polite, courteous and helpful throughout. I really couldn't have asked for more. Her explanations were clear and she was a pleasure to talk to.

Just had a call with Sophia to book a surveyor. Really happy with the service provided, Sophia was great and answered all our questions. Really smooth process which was explained clearly to us.

Booked my survey through Ryan at GOTO after being referred to them by my mortgage advisor. It was really fast and straight-forward.

GOTO group were recommended to me for a survey of the property I have purchased, the GOTO staff member George Brown was very helpful.

Lucy was extremely professional and helpful. Explained everything in detail and checked that I understood everything.
Thank you Lucy.
Fran

Great service, thank you.

I’ve just had an offer accepted on my first house, very new to it all.

Spoke to Harry on the phone and he was very helpful and easy to talk to. He made the process sound simple and straightforward.

Survey purchased, ball is rolling. Thanks Harry

We are very happy with the service we received from the GOTO Group - particularly George, who was helpful, knowledgeable and efficient. The survey happened quickly, communication was clear and quick. Thank you - would highly recommend.

Nicole at GOTO was a pleasure to deal with in setting me up with a property survey for my new house purchase.

The experience from Andy and the team at GOTO group was great. He made it very simple, laid all the options out and coordinated all the calls i needed to have so i just needed to turn up!

Would highly recommend the team and Andy at GOTO.

Excellent communication. Respectful, polite and professional. Level of home surveys provided were well explained with no pressure at all to choose the most expensive.

Paula, Rachael and Lisa. What a team! A very difficult,complex and challenging property to deal with, dealt with outstanding efficiency. When times proved difficult these three were always professional,calm guiding us positively towards the correct outcome. We cannot recommend them highly enough and thank them for all for the effort in achieving the result.

We had originally been recommended GOTO from our mortgage advisor and we were very happy with the level of service provided. Sophie Jennings helped us, clear and transparent with communication both via email and phone. Very satisfied with the service.