GOTO Group Reviews 

Just had a call with Sophia to book a surveyor. Really happy with the service provided, Sophia was great and answered all our questions. Really smooth process which was explained clearly to us.

Booked my survey through Ryan at GOTO after being referred to them by my mortgage advisor. It was really fast and straight-forward.

GOTO group were recommended to me for a survey of the property I have purchased, the GOTO staff member George Brown was very helpful.

Lucy was extremely professional and helpful. Explained everything in detail and checked that I understood everything.
Thank you Lucy.
Fran

Great service, thank you.

I’ve just had an offer accepted on my first house, very new to it all.

Spoke to Harry on the phone and he was very helpful and easy to talk to. He made the process sound simple and straightforward.

Survey purchased, ball is rolling. Thanks Harry

We are very happy with the service we received from the GOTO Group - particularly George, who was helpful, knowledgeable and efficient. The survey happened quickly, communication was clear and quick. Thank you - would highly recommend.

Nicole at GOTO was a pleasure to deal with in setting me up with a property survey for my new house purchase.

The experience from Andy and the team at GOTO group was great. He made it very simple, laid all the options out and coordinated all the calls i needed to have so i just needed to turn up!

Would highly recommend the team and Andy at GOTO.

Excellent communication. Respectful, polite and professional. Level of home surveys provided were well explained with no pressure at all to choose the most expensive.

Paula, Rachael and Lisa. What a team! A very difficult,complex and challenging property to deal with, dealt with outstanding efficiency. When times proved difficult these three were always professional,calm guiding us positively towards the correct outcome. We cannot recommend them highly enough and thank them for all for the effort in achieving the result.

We had originally been recommended GOTO from our mortgage advisor and we were very happy with the level of service provided. Sophie Jennings helped us, clear and transparent with communication both via email and phone. Very satisfied with the service.

Ryan was super helpful! This was my second time using Goto Group, never had any issues, great service!

The staff at GoTo have been incredibly helpful throughout the process, huge shoutout to Lewis for all his help throughout!!

Never received my survey and they took the money saying they were a third party acting on behalf of a different surveyors and it’s not them that didn’t provide the service… yet they asked for payment to them. I raised complaints and they refused to give my money back so I didn’t receive a survey and lost £800. They then lied to the broker who recommended them to me to say I’m the problem and I received it?! Also rearranged my survey without my permission. Awful company please heavily avoid. I’m now having to go through my bank to try and get this money bank for the money.

I recently had a Level 2 survey completed by Chris Regan.
The whole process was excellent from start to finish — from arranging the survey to having it carried out. The report was sent over quickly and within the timeframe I was given.

The follow‑up was great too. Chris answered all of my questions about the survey and the report, which really put my mind at ease.

I would highly recommend him for any future surveys.

Vert informative, detailed & clear report,gave a discount when I used them for the 2nd time, Professional, frendly, quick to reply and helped me get the right survey level without trying to sell anything unnecessary especially as a 1st time buyer.

Cameron
Very efficient service
Highly recommend

I cannot recommend my surveyor Roisin McGrath highly enough. From start to finish throughout my conveyancing process, she has been absolutely exceptional.

She has been incredibly kind, approachable and supportive every step of the way, always taking the time to explain things clearly and answer every question I had with patience and honesty. Buying a property can be stressful, but her professionalism and reassurance made the entire process feel far more manageable.

The survey itself was outstanding and extremely detailed, thorough and informative. Her attention to detail was genuinely impressive and I truly appreciated how honest and transparent she was with her advice. It’s clear she genuinely cares about her clients and takes great pride in her work.

It’s rare to come across someone who combines such expertise with such warmth and kindness. I am so grateful for all of her help and would recommend her services to absolutely anyone looking for a trustworthy and knowledgeable surveyor. An absolute credit to her profession.

I submitted an enquiry for an home buyer search and almost immediately got a call back from an agent called Harry Catlin. Harry was friendly and down to earth. He explained the process quickly and effectively. He gave me confidence in the process and I agreed to proceed. I was impressed with the speed and efficiency compared to other companies I have contacted and not yet heard back from. Great service, highly recommend.