Go Scotland Tours Reviews 

296
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Go Scotland Tours accommodated us by giving us a 5 day bespoke tour on Skye. Mike was especially patient when we wanted extra time at our stops. He offered suggestions for places to visit and dine a... See more

Rated 5 out of 5 stars

Micheal is a very knowledgeable historian, giving much insight as we toured the sites. He offered tips for our stay in Edinburgh. We also made a quick stop at a market so we could pick up a few ess... See more

Rated 5 out of 5 stars

I had planned an 8-day solo trip with a very specific itinerary I wanted to follow and Mike helped to make that happen. Communication during the planning process and in the weeks leading up to the tr... See more

Rated 4 out of 5 stars

Rachel gave a very good tour around the Royal Mile and Edinburgh Castle on New Year's Day. Very informative. My daughter made sure to hustle right to the front at each stop to learn every fascinatin... See more

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Company details

  1. Tour Operator

Written by the company

The place to book Scotland Tours from Edinburgh, Glasgow and Inverness tours to Scottish Highlands, Loch Ness, Skye, sightseeing Scotland tours and private tours Scotland. (Note: we are NOT Go SCOTTISH Tours) www.goscotlandtours.com/about-us www.goscotlandtours.com/faqs


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4.8

Excellent

TrustScore 5 out of 5

296 reviews

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4.8

All reviews

(296)

8 reviews in the last 12 months

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Rated 4 out of 5 stars

The tour bus was nice

The tour bus was nice, the guide polite, and on time. The cost was appropriate for the value received. The only unfortunate aspect was the bus never stops, so taking pictures was never really an option.

11 January 2019
Unprompted review
Go Scotland Tours logo

Reply from Go Scotland Tours

Hi Lori, Thank you for your review. We hope you had a great time in Edinburgh. The Edinburgh Sightseeing tour is a 2 hour panoramic tour to give you an overview of the city. We will pass on your views to management about the stops.

Rated 5 out of 5 stars

Wonderful in Every Way

Our Rabbie's tour with Pete Falconer ("Wee Pete") was exceptional. Pete was informative, funny, and an excellent storyteller. He brought the history of Scotland to life and gave us a true appreciation of the land and its people. We saw so much and greatly appreciate how Pete accommodated our "wish list" sites that were not on the original itinerary. The housing accommodations were lovely, and the bus was clean and comfortable. We would definitely tour with you again and recommend your company wholeheartedly. Thank you for a wonderful adventure that we'll never forget.

11 January 2019
Unprompted review
Go Scotland Tours logo

Reply from Go Scotland Tours

Hi Tina-Marie, Thank you for your review. Glad you had a great time in Scotland. Hope to see you again soon one day.

Rated 5 out of 5 stars

Lovely tour guide and great varied experience

Lovely tour guide. The distilleries were hospitable and informative. Going to a small and large variant actually added to the learning experience. We loved it.

11 January 2019
Unprompted review
Go Scotland Tours logo

Reply from Go Scotland Tours

Hi Steve, Thank you for your review. Hope you enjoyed your Speyside whisky experience.

Rated 4 out of 5 stars

Thank You, Rachel

Rachel gave a very good tour around the Royal Mile and Edinburgh Castle on New Year's Day. Very informative. My daughter made sure to hustle right to the front at each stop to learn every fascinating detail, and ensured we left a proper tip!

Oh, at the start, we did forget the rule about filming the presentation (only 1 minute at a time allowed for video), but Rachel was very kind in reminding us, and we took more still photos instead to share with family back home.

11 January 2019
Unprompted review
Go Scotland Tours logo

Reply from Go Scotland Tours

Hi Rachel. Thanks for your review.

Rated 5 out of 5 stars

Awesome tours in every regard

Awesome tours in every regard! Our guides were extremely professional and did everything possible to make our tours memorable, despite some pretty intense weather. Well done! We will definitely be back and we will definitely book again.

23 November 2018
Unprompted review
Rated 5 out of 5 stars

Unforgettable experience in Scotland

Unforgettable experience in Scotland! I was looking forward to seeing the Highlands and booked the tour with this company. We had an absolutely amazing guide called Mark. He told us a lot of exciting facts about the places we saw during these 3 days as well as the history of this great land. Mark is also an experienced driver and we felt safe with him even when we were going by narrow mountain roads. The landscapes of the Highlands were really magnificent. It was the best journey of my life!!!

16 November 2018
Unprompted review
Rated 4 out of 5 stars

I really enjoyed the tour

I really enjoyed the tour, our tour guide Alan was brilliant, loved the scenery and folklore! Especially about the Isle of Skye. I want to go back soon! So thank you for a great tour!

15 November 2018
Unprompted review
Rated 2 out of 5 stars

An Unpleasant Experience Touring Orkney

An Unpleasant Experience Touring Orkney

The man giving the tour of Orkney and driving the bus was fairly unkind to me - I think he thought I was American? (I'm Canadian, if it matters.)

At one stop he told us to be back a the bus at a certain time, and at that exact time he quoted, as I was arriving back from the Ring of Brodgar, he was pulling out of the parking lot, intending to leave me there. When I pointed out that I was back on time, he said I was meant to be ON the bus at that time, and should have been back five minutes earlier.

Maybe this is a cultural difference. In future perhaps he could give folks the 'five minutes earlier' time as the time at which to arrive back at the bus.

The drivers shaming of me in front of the other passengers ruined this tour that was a bucket list item for me, and should have been the trip of a lifetime. I felt terrible and was afraid to leave the bus at our next stop, lest I be left behind.

The rest of the people I met, the drivers of the Orkney Bus and others, were very pleasant.

14 November 2018
Unprompted review
Go Scotland Tours logo

Reply from Go Scotland Tours

Hi Sadie,

Thank you for your review. We are very sorry to hear about your experience with this certain guide in Orkney. I am certain it doesn’t make any difference what nationality you are. We are very pleased to welcome visitors from all around the world. We have sent your complaint forward to the guiding company on the island.

It looks as though the driver thought everyone was back and hadn’t noticed one passenger was a little later than the rest of the group. It’s important for the passengers to return on time so as not to disrupt everyone else’s day. However, we would of course expect courtesy at all times and apologize if you feel this incident upset the rest of your day. We do try very hard to ensure everyone has a good experience.

Rated 4 out of 5 stars

Great tour

For us the pronunciation of the guide was a bit hard to understand.
Otherwise it was a great tour, many thanks for all.

14 November 2018
Unprompted review
Rated 5 out of 5 stars

Inverness - Orkneys

We've had a wonderful day! Everything went smooth. From the pickup in Inverness and transfer to the ferry and the connected tourbus on the Orkneys and visa versa. The guided tour was very interesting and the stops at historical locations were very worthwhile the visit. Stops were a bit short, but visiting multiple locations comes with a price; time.

13 November 2018
Unprompted review
Rated 3 out of 5 stars

The tour itself was great and the tour…

The tour itself was great and the tour guid was excellent! However, I happened to be on the tour on an extremely hot day day and the air conditioning was out on the bus, as well as the radiators on the bus emitting a LOT of heat, which made it quite miserable. The guide/driver was doing all he could but nothing helped. Granted hot days like that are few and far between in Scotland so I'm not sure that there was anyway that it could have been prevented.

13 November 2018
Unprompted review
Go Scotland Tours logo

Reply from Go Scotland Tours

Thank you for your review. We appreciate you taking the time to contact us in regards to your experience on tour. We take all feedback very seriously, as it allows us to continuously improve our services and our tours.
I appreciate your comments about the bus being exceptionally warm on the Loch Ness Tour in June. We experienced highs of 28- 30 degrees during this week in Scotland which was unseasonably warm and very unexpected. I understand that travelling on tour in these conditions caused discomfort throughout the day as unfortunately the bus’s air conditioning was not working properly. As a company we would never send out a bus on tour that was not fit for travel for our customers, however we experienced difficulty in getting the air conditioning to function properly after the tour had already departed. Our driver-guide tried everything he possibly could to fix this problem, including seeking guidance from our transport manager to try and fix the problem himself. As all of our other buses were already out on tour or stored at our depot located in Edinburgh, there was no possible way to get another bus sent up to the Highlands without causing hours of delays to the tour, causing you to miss out on seeing some of the famous sights. Likewise, as this tour travels along some of the most remote roads in the Scottish Highlands, detouring to nearby maintenance garage to inspect this would have caused exceptional delays and a longer time spent on the bus. Our driver-guide did his best to make as many stops to allow people off the bus for comfort breaks and fresh air in attempt to make sure everyone was okay in this uncomfortable situation.

This was the first time a situation like this has occurred for us and it is scenarios such as this as well as feedback from our customers that help us prepare for such events occurring in the future. I am extremely sorry you experienced this which caused you to not have a wonderful experience on tour with us as this is our number one priority.

Apologies once again and thank you for taking the time to contact us. If you have any other concerns please do not hesitate to contact us.

Rated 4 out of 5 stars

Great tour, highly recommended

Everything was great except for one thing.
I booked the trip because it was supposed to go first via the Forth Bridge and Perth. I've been to Stirling and Doune before so I was not so interested in those places. I wanted to see Perth etc. when there was still light outside so I could admire the unknown views.
However, I was assigned to the bus that went firstly via Stirling. I found out when we drove off and the tourguide briefly told us the main stops. It turned out that out of 3 buses that day one went via Perth first but it wasn't the one that I was sitting on. It was a bit of a letdown because I chose this specific travel agency and tour because of the direction of the tour.

13 November 2018
Unprompted review
Rated 5 out of 5 stars

Inverness to Orkney Tour

On time pick up at Inverness bus station. Efficient transfer onto the ferry at John O'Groats, allowing time for the JOG photo-op. Smooth transfer onto the guided tour around the historical monuments of Orkney. Very reasonable price for the trip.

And of course the sights on Orkney are very well worth the trip.

13 November 2018
Unprompted review

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