I was browsing for a new pair of walking boots and had a chat with Gavin who knew his stuff, I didn’t buy but left better informed about what boot would suit my needs .
Company replied
Location
Switch locationUnit 4 Saint Paul's Churchyard 98, EC4M 8BU London, England, GB
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See what reviewers are saying
Really sad that Tottenham Court Road closing because the staff are really engaging and lovely. Went to St Paul’s Branch today and found the staff ,(especially The supervisor) particularly helpful and... See more
Company replied
Went in on a whim, had a browse around but wasn't enthused by the colourways of the available walking shoes. However as I was considering leaving, I was approached by a store assistant - Gavin, who tu... See more
Company replied
I needed to get a few bits for my son's Duke of Edinburgh hike and Tim was very helpful in pointing out what I needed and also some tips from his experience with other customers. Tim also took what I... See more
Company replied
Company details
About GO Outdoors - St Pauls (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Unit 4 Saint Paul's Churchyard 98, EC4M 8BU, London, England, United Kingdom
4.9
Excellent
538 reviews
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This company invites their customers to review, whether positive or negative
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Gavin was super helpful and…
Gavin was super helpful and knowledgeable on all camping gear. Really grateful.
30 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great time finding the right bag
Had an amazing time at the store to pick up a backpack for my first camino. Joel, Sean and Gavin went above and beyond with assisting to pick the right bag and find out different ways to make sure the bags fit me well.
27 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Needed low cost gear for a last minute…
Needed low cost gear for a last minute hiking trip. Great value, staff were knowledgeable and helpful- thanks Gavin!
30 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Reply from GO Outdoors - St Pauls (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
A good selection of suitable products
A good selection of suitable products, no pressure help and a positive transaction.
Thanks Alan.
25 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent customer service
Exceptionally pleased with the customer service I recieved today in Go Outdoors (St Pauls). This is an honest review as I left feeling satifyied. Usually wouldn't leave a review for a general purchase but I feel Alam was particularly warm and friendly and deserves a shout out. Thank you.
21 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Absolutely amazing help from Evie and…
Absolutely amazing help from Evie and Gavin! Superb customer service and really practical help and advice about my daughter's trip. Lovely to hear about Gavin's travels! Five stars
26 June 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Very friendly and helpful service
Very friendly and helpful service. Thank you Alan!
21 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Very helpful polite staff
Very helpful polite staff, quick and efficient. Joel provided excellent advice. Thank you.
18 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Had basically everything i needed for…
Had basically everything i needed for my camping trip. Staff was exceptionally friendly and patient especially Alan.
17 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Alam and Joel were fantastic
Alam and Joel were fantastic when I bought some Meindl walking shoes, even easing a tight spot .
14 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Amazing service today
Amazing service today. Joel was great helping me choose the products and helping set up my account. Thank you
14 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Reply from GO Outdoors - St Pauls (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Hiking backpack
I went there to buy a hiking backpack and Ozaifa helped me so much finding the best bag.
30 June 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Joel was really helpful and…
Joel was really helpful and knowledgable. I would revisit, for sure.
12 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Joel was an absolute diamond today both…
Joel was an absolute diamond today both on the telephone and when I later went into the store. He helped to find the exact items we needed, talked us through things over the phone and then was so friendly and pleasant when I went to collect my items. Cheers Joel- would highly recommend visiting this store.
12 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The staff was absolutely fantastic
The staff was absolutely fantastic, especially Joel who really helped me finding the perfect shoes ! Would totally recommend!
12 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Samirah was a very well informed sales…
Samirah was a very well informed sales assistant who knew her craft and solved all my questions and problems
9 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Super friendly service
I went in to try some hiking shoes on, and with the help of Gavin, I was able to find the right size for me. He was super friendly and patient, he explained how the shoe should fit and how it should be tied properly. Thank you!
6 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Gavin was really helpful with finding…
Gavin was really helpful with finding what I wanted. Great store!
8 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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