Wanted to upgrade our tent, was looking at two in particular. Relatively novice campers so asked for advise. James helped us, his knowledge and advice were so helpful. Gave us a few camping tips too.... See more
Company replied
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See what reviewers are saying
Easy to find, good parking, amazingly large store with many bits of kit open and available to try. Including - chairs, sleeping bags, air mattresses etc. and the tents are fully setup instore and outs... See more
Company replied
, “Based on my experience, I wouldn’t recommend the GO Outdoors store in Milton Keynes. While the staff seemed friendly at the point of sale, the aftercare was very poor. I bought a tent that develope... See more
Company replied
Was helped with the tents. Bloke was very knowledgable and even tried helping with a customer collection issue! Served by Daniele paolucci who was very nice and friendly and was kind and let me leave... See more
Company replied
Company details
About GO Outdoors - Milton Keynes
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Central Retail Park, Patriot D, MK13 8PU, Milton Keynes, United Kingdom
- 01908 062849
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Very poor
, “Based on my experience, I wouldn’t recommend the GO Outdoors store in Milton Keynes. While the staff seemed friendly at the point of sale, the aftercare was very poor. I bought a tent that developed a fault on its first use, and despite offering to pay the difference for a better model, I was refused. They only offered a part replacement and would not put anything in writing. I left feeling that customer support was not a priority.”
4 September 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
We're very sorry to learn that your visit to our Milton Keynes store did not meet expectations. We'd like to understand what happened and see how we can help. We've reached out to you via Trustpilot for some further details, and once we hear back, we'll contact you directly to discuss this further.
Kind Regards
GO Outdoors Customer Care.
Wanted to upgrade our tent
Wanted to upgrade our tent, was looking at two in particular. Relatively novice campers so asked for advise. James helped us, his knowledge and advice were so helpful. Gave us a few camping tips too. Really nice guy, personable, knowledgeable and friendly. Got what we wanted and a few extra bits and came away happy customers.
3 September 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Was helped with the tents
Was helped with the tents. Bloke was very knowledgable and even tried helping with a customer collection issue! Served by Daniele paolucci who was very nice and friendly and was kind and let me leave a 30kg tent behind the till whilst I browsed the fishing gear
2 September 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great shopping experience
Easy to find, good parking, amazingly large store with many bits of kit open and available to try. Including - chairs, sleeping bags, air mattresses etc. and the tents are fully setup instore and outside on artificial grass. Wow. Very helpful staff, no pressure selling. A thoroughly enjoyable shopping experience. Saved at least £94 off items purchased. Very happy, quality products. Thank you.
28 August 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
We're really glad you took time out to rate us as 5 stars here on Trustpilot. Hopefully we can deliver more wow experiences for you in the future.
Thanks again,
Go Outdoors Customer Care Team
Membership scheme isn't great
Their membership scheme is a bit of an annoyance as you have to pay for it every year simply to get prices that match other shops. The system itself isn't very slick - I ordered as part of an online purchase, and I've been given a number but not a physical or e-card - so I have to log it (and the purchase date) for future use.
22 August 2026
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
GO Outdoors MK
Great experience as usual. Special thanks to Molly and Luke for their help!
27 August 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Rome was amazing
29 August 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
We had excellent customer service from…
We had excellent customer service from Arron today. Aron was super helpful, listened to us and went over and above to make us feel like nothing was too much trouble
A big Thank you to Aaron
29 August 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great customer service
Had to renew my subscription, but before that, Lynn was great - making sure that l didn't already have an account. So great customer service at the till from Lynn.
11 August 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Milton Keynes
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Good experience on Saturday in the…
Good experience on Saturday in the Milton Keynes branch, helpful staff in the shop and Rome who was working on the checkout.
22 August 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Lynn was very helpful today when buying…
Lynn was very helpful today when buying a jacket for our daughter.
24 August 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Friendly staff
Shop is well laid out and staff were friendly, especially Lynn who served us on the till and helped us renew our membership
24 August 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Lynn was so helpful and cheery
Lynn was so helpful and cheery
Thanks Lynn
24 August 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Lynne was excellent.
24 August 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Lynn was so lovely and helpful during…
Lynn was so lovely and helpful during our visit thank you so much we are now a member.
24 August 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Very good service from the team
Very good service from the team, Staff Rome is very informative and helpful
22 August 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Rome (milton Keynes) was so helpful at…
Rome (milton Keynes) was so helpful at the customer counter, excited for our camping with the new stuff. Thank you.
22 August 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
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