Lots of variety, including access to baits my local doesn’t stock. Staff were happy and helpful when I needed price checks. Matthew on tills was lovely, got me sorted when I wasn’t 100% on the address... See more
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Lots of variety, including access to baits my local doesn’t stock. Staff were happy and helpful when I needed price checks. Matthew on tills was lovely, got me sorted when I wasn’t 100% on the address... See more
Company replied
Myself and my mate were there for quite a while we were a bit unsure but we’re never bothered once. Got to the tills and payed and realised I’d forgotten a couple extra small items so Matthew let us k... See more
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I had to contact my local GoOutdoors regarding an online purchase that I needed to exchange and wanted to do so in store. My call was answered by a young man called Daniel. Daniel was extremely help... See more
Company replied
Got exactly what we needed, Matthew behind the till was very helpful and went above and beyond in explaining about the loyalty card. Will definitely return to this store because of this experience.
Company replied
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Written by the company

Clough Road Retail Park, Clough, HU6 7PT, Hull, United Kingdom
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Was served today by Sally, an absolute breath of fresh air, sorted me out with some maggots for fishing and we were exchanging stories about how she used to go fishing herself in times past!
Really nice for a member of staff at any shop to have time to chat to the customer!
Brightened up my day.

Reply from GO Outdoors - Hull
Thank you so much Jack! Sorted me out with a tent pole I was missing, he was able to find me the exact size pole I was missing from his spare parts box and gave it to me for free! Made my week, thanks again :)

Reply from GO Outdoors - Hull
Eve on the shoe section was really helpful and good customer service

Reply from GO Outdoors - Hull
Bought a tent & other camping items today. Couldn’t find the camping table that I wanted. Thanks to Carrie who found it for me - much appreciated.

Reply from GO Outdoors - Hull
We had Ryan serve us today, he was happy to have a chat while waiting till 10.30am to be served. He was delightful and and a good example of a approachable staff member.

Reply from GO Outdoors - Hull
Thanks to Alan who pointed us in the right direcrion and great service from Eve when trying out walking boots/shoes, great she used her own initiative and helped by suggesting what would work best for our needs and budget.
Ryan at tills was also a star.

Reply from GO Outdoors - Hull
I was super impressed by the staff, the young people who work at Go Outdoors were attentive and knowledgeable. I made massive savings by becoming a member for £5. Ray on the checkout was both cheery and kind and at the end of a long shift, that tells me that this company are doing something right.

Reply from GO Outdoors - Hull
If i could give 10 starts i would Lewis yesterday was amazing talking me though didnt rush or pressure me into anything just nice and slow honestly ive worked in customer service over 20yrs so my expectations are high and yes he met them all credit to your store

Reply from GO Outdoors - Hull
The staff was very helpful what we wanted was not on the shop floor so he went and got one from the back. We were served by Ryan who was very helpful and customer service was great. Overall a great experience will definitely go back.

Reply from GO Outdoors - Hull
Our helper today was Eve and she was so helpful and she made our experience at the store so enjoyable and carefree. She helped us so much with finding the right shoes and was really nice when we kept sending her back in to find the right size for us.

Reply from GO Outdoors - Hull
Went to try some shoes on and a staff member called Eve was an amazing help to us

Reply from GO Outdoors - Hull
Jack was super helpful and patient and ryan was very polite and well mannered at the till both an asset to your company 😁

Reply from GO Outdoors - Hull
Such great service from John the manager. He was so helpful and incredibly friendly. Also the other two members of staff were very informative and spent time with us to select a tent. Thanks all

Reply from GO Outdoors - Hull
Absolutely amazing staff. Super friendly and helpful, was nervous at first as I’m new to camping and hiking but they really did help. Katie was lovely helped me with a cooler, Alan was great and recommended so many types of shoes and stayed with me to try them on and help me out .. Leah on till had a lovely smile super friendly, did not try to upsell just gave personal recommendations and super helpful. Would recommend visiting this store :)

Reply from GO Outdoors - Hull
Friendly Staff member Leonie from the Hull store
Made our shopping experience very pleasant good knowledge of products very helpful , a credit to go outdoors , store looked clean neat and tidy credit to all team members

Reply from GO Outdoors - Hull
I got very good service when I was trying to find different camping equipment for an upcoming trip which! I would like to shout out Daniel who helped to show me a different approach when looking for inflatable beds as he found something which I didn’t even know was available which I will be buying later on when I’m ready to get everything I need for my trip.

Reply from GO Outdoors - Hull
Bought a pair of Berghaus Hillmaster II GTX walking boots in Go Outdoors, Clough Road in Hull earlier today helped by knowledgeable and very friendly polite staff (Katie for fitting and general advice and Ryan at Check Out). Pleasant shopping experience.

Reply from GO Outdoors - Hull
I was helped today from one of the outstanding staff at Go Outdoors.
The young lady was called Leonie and she was so so helpful.
Thanks Leonie 👏

Reply from GO Outdoors - Hull
Great range of products, definitely worth getting the membership card for larger spends though! Customer service was excellent.

Reply from GO Outdoors - Hull
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