Visited to purchase a pair of walking shoes, had several in mind. Was helped by Arianna. She was brilliant engaging smiley and very helpful, think she brought 7 or 8 options in different sizes until... See more
Company replied
Basing View, RG21 4YY Basingstoke, England, GB
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Visited to purchase a pair of walking shoes, had several in mind. Was helped by Arianna. She was brilliant engaging smiley and very helpful, think she brought 7 or 8 options in different sizes until... See more
Company replied
Extremely helpful till assistant but deeply disappointed with the floor (or store) manager. I was seeking to swap out a product and hoped for some latitude but rather than face the customer, he simpl... See more
Company replied
We had our first visit to Go Outdoors today and were served by Sophie N, who helped us find the right riding hat and boots for our daughter. Sophie was incredibly helpful, knowledgeable and friendly... See more
Company replied
I was helped today by a lovely knowledgeable lady called Lynda - she made the whole shopping experience for gortex walking trainers, gortex jacket, waterproof trousers and some socks a relaxing and tr... See more
Company replied
Order Queries If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse. Contact us via Customer Care
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Basing View, RG21 4YY, Basingstoke, England, United Kingdom
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Excellent shop, excellent staff member, Nuriiye, who proved very knowledgeable, helpful and very personable.

Reply from GO Outdoors - Basingstoke
Mary helped me find a replacement pair of trail shoe trainer style. She succeeded! Plenty of advice and lovely to deal with.

Reply from GO Outdoors - Basingstoke
Thea was incredibly helpful by keeping alot of our gear behind the till whilst shopping with 2 little toddlers. Very patient with checkout and signed up to the club card in a few seconds. Very helpful and polite.

Reply from GO Outdoors - Basingstoke
Sian and Anya were incredibly helpful at the checkout when ours sons DofE card didn't work. They were patient and resourceful and found a way to active the DofE discount so very much appreciated, thank you!

Reply from GO Outdoors - Basingstoke
Rich was really knowledgeable about the Salomon shoes he helped me with. Thanks for all your help.

Reply from GO Outdoors - Basingstoke
I was served by Arianna in the Basingstoke shop. She was courteous, friendly and helpful. So too was the man on the shop floor - I did not catch his name.

Reply from GO Outdoors - Basingstoke
Sarah in footwear was so great. She was really knowledgeable and helpful and made great suggestions. I'm thrilled with my new walking shoes!
Rick was extremely knowledgeable and very helpful

Reply from GO Outdoors - Basingstoke
I visited Go Outdoors in Basingstoke and was assisted by James T with several items I needed for an upcoming two‑week hike. James was extremely knowledgeable and took the time to give detailed guidance on the best products to suit what I was looking for. He was open, transparent, and honest throughout, which I really appreciated.
I was able to get everything I needed and am very happy with both the service James provided and the products I purchased. Thank you to James T for being so helpful, knowledgeable, friendly, and transparent. Excellent service all round.

Reply from GO Outdoors - Basingstoke
Myself and my partner went in to the Basingstoke store today, we were both browsing different parts of the store and a very helpful member of staff helped us both. Carol went above and beyond to make sure we had everything we were looking for and gave us lots of advice to help us know we had picked the right items. Highly recommend the store and thank you Carol.

Reply from GO Outdoors - Basingstoke
I purchased some hiking shoes and at first had no clue what to go for, Rich was a great help, really found what was ideal for myself and had so much knowledge, thanks you for the help…3 peaks here we go👀

Reply from GO Outdoors - Basingstoke
I wanted to buy a pair of ladies’ walking shoes & received excellent help from Kai, who was extremely helpful patient & engaging , making the whole experience very pleasurable.
The store was well laid out, clean, easy to walk around , full of very exciting merchandise.
It was quiet , with no music playing!
An altogether pleasant shop.

Reply from GO Outdoors - Basingstoke
I was at the Basingstoke store looking for walking shoes with my mum and Paul helped us go through a lot of different options and was very knowledgeable.

Reply from GO Outdoors - Basingstoke
Amber, who looked after me for my visit couldn't have been more helpful and patient as she helped me pick both a new riding hat and long boots. Thanks to her suggestion to try a different size boot (1 size up from my normal size), I walked out with the boots I really wanted which fitted perfectly!

Reply from GO Outdoors - Basingstoke
Served by Martin today he was very helpful and friendly.

Reply from GO Outdoors - Basingstoke
Rich was so helpful, he spent ages advising us and was v knowledgeable . We bought walking shoes and a down gilet. He’s improved my husband!😂

Reply from GO Outdoors - Basingstoke
We went in as a family to do some shopping at the Basingstoke branch and found the staff really helpful. The store was well laid out and looked lovely. My husband ( he was the one with the beer belly, thinning hair and the silly moustache) spent ages looking at all the camping gear. A big thank you to Julia on the tills who helped us out.

Reply from GO Outdoors - Basingstoke
Very helpful and knowledgable staff.

Reply from GO Outdoors - Basingstoke
Anya and James were very helpful and knowledgeable about tents we were looking at. They helped us a lot and went above and beyond!

Reply from GO Outdoors - Basingstoke
Hopelessly poor experience of 1st visit to go outdoor store.
Was hoping to purchase 2 zempire camping chairs,not cheap so checked online basingstoke showed 6 of both styles.
Drove the 10 miles only to be met by miserable staff who said never heard of that brand.I showed the website pic showing 6 in stock was told oh yeah we entered them but they're not here come back tomorrow.
Needless to say we won't be.

Reply from GO Outdoors - Basingstoke
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