Golfbuyitonline Reviews 

Ordered 1 dozen Titleist golf balls which was advertised as in stock 23 days ago.
I'm still waiting for them !!!!
Their response is: We are waiting for stock levels to get up before we release them.
Quick to take my money and don't want to refund.

This is my 2nd order with them and thought the first order was a one-off as I had to wait 2 - 3 weeks for something else which was in stock at time of ordering.

PLEASE, DON'T USE THIS COMPANY AS YOU WILL BE DISAPPOINTED MORE THAN YOU WILL BE HAPPY

I have had the same experience as others who have written a review on here (how many have not bothered to review?) I ordered a bobble hat as a Christmas present on 12/12/13 the money was taken from my account the next day but as of 29th Jan 14, I have still not received my order. The item is still advertised as in stock with 3 - 5 days delivery on web site.
i have contacted them on a number of occasions and only got a standard reply back, my husband rang them and asked for the money to be refunded, which they did not do????!!!!!
You would be better off buying your goods from the Pro shop at your local club.

I purchased a golf bag bag mid November as a Christmas present along with 2 other items. On the website it clearly said the bag was "in stock". I got an email 3 days later saying part of my order was out of stock and there would be a 3 week delay. I received the other 2 items from my order 3 weeks after this email but I still didn't receive the golf bag.
I sent an email just over a month after my original order (a week and a half after I received my other items) inquiring about the delay and got a reply saying "There is a national shortage this side of Christmas I'm sorry. It will be fulfilled within the first 2 weeks of January I'm sorry."
This was not satisfactory and I replied asking for more information to which I got NO REPLY.
I sent another email 2 and a half weeks later after noticing that the item was "in stock" on the website and the colour I had ordered said "available to ship end of Jan".
The reply I got was "We have had a shipment this morning of the black dual strap bag as the red is being removed from the range."
So either the company are lying on their website or they were lying to me. I eventually got the bag (in a different colour than I ordered) 2 months after ordering.
So, DO NOT order from this website!!!

I ordered two UnderArmour ColdGear smocks of differing colours. I selected the standard free delivery which advised it would be with me in around 2-5 business days or something around that. I got it the next day. So not only did I get the best price for an item of clothing that I had thoroughly researched the price of online, I also got next day delivery without requesting.

I ordered a golf glove for my father in law as a Christmas pressie on the 10th December which stated in stock. I received an email that evening that said the item was housed in their remote storage so would take 3-5days to get it so would take 6days for me to receive. Now for a start that does not sound like an 'in stock' item but there was still time so I left it. A week later I had not received anything to say that it had been shipped but they had taken my money so I emailed but got no reply all day. I rang in the evening and was assured that I would receive it in time for christmas as the shipment was due at the end of the week. I wasn't happy but there wasn't much time for anything else after that so I hoped for the best. Today is the 23rd December and my account still says waiting for stock, although if you go to the items page it does still in stock. I rang a few times, once someone answered and didn't speak, next they hung up so I was pretty upset when they finally picked up. I said I wanted to cancel and want my money back, they agreed to do it today but no apology or anything. Just useless.

Ordered a Christmas present online that was 'in stock' on the Saturday. Received a phone call on Tuesday evening to say the last of the stock had been sold in their shop on Monday (two days after I ordered and paid for my item) and that they wouldn't get any more stock until the new year. To compound this I was told it would be 3 days before their refunds department would process my refund as they have a backlog. Terrible service.

Good price,fast delivery,very satisfied with service

When you buy products from Golfbuyitonline, you experience an easy to use website, exceptional quality and value and a service that is second to none, you order arrives promptly as promised!

I bought golf shoes for my son & found that Golfbuyitonline had a great selection at competitive prices. I was kept informed about the delivery stauts of my order, which arrived in 2-3 days as promised. I will definately use this company again and would recommend them to anyone.

I made an order custom set of irons on 17.03 and receive them on 03.04 (Latvia, EU). Good communication from web shop, with full information about order and delivery. If you are not in the rush it your shop.

A perfect shop.
Thank You.

I ordered two Callaway Tour Authentic Gloves on Thursday 7th February, having called them beforehand to ensure said gloves were in stock. Later that day, I received an email notification saying they had been dispatched.

It is now the 19th of February, and still nothing has arrived. I have called their "customer services" department a couple of times, and have been given the brush off on each occasion, saying that they will not do anything until at least 15 working days has passed. If they are going to quote a delivery period of 2-4 working days, then they should be prepared to take action from the 5th working day.

It is a shame, as I have used them a few times before, and despite encountering fairly pedestrian delivery times, it has never been as bad as this, and I have always at least received my goods eventually. A very poor show.

Update... The 15 days passed, still no gloves, but the refund was actioned promptly, and my money has been returned. As a result, my initial 1 star rating has been increased to 4.

Don't get me wrong, this is a great site, and I have used them in the past without issue, but I found the lack of initial concern on their part when I first contacted them about my missing items rather disappointing.

I have ordered golf bag, trolley and golf club for my wife. It tooks 4 weeks to get my order. they have No golf bag stock so I changed color. Trolley has broken during delivery. Golf club has scratched. Really terrible Online shop in UK. Terrible!!

Placed my first order two weeks ago, a custom ordered putter and it worked great.
An e-mail with delivery details was issued and everything was delivered with correct specs and in time, although the delivery was to Sweden.
Will use again.

Ordered 2 Cleveland wedges, both labelled as in stock on the website when I ordered. Received the first one within 2 days, great. The second one not arrived yet and the only notice I received was a written note on the delivery note to expect it in 2/3 days. A subsequent email to customer services and despite the prompt response was bad news, apparently could be "a week or so". Why label it as in stock then??

They need to sort out they're stock control and be upfront on delivery times.

I have used Golfbuyitonline now for 4 items 2 of which were custom shafts. Both arrived within 3 days of order. The delivery service they use DPD are also excellent. An email is sent confirming a one hour slot for the delivery which ensures you are at home when your goodies arrive.

Will use again.

I have been buying a LOT from Golfbuyitonline recently, all deliveries have been on time and everything I have ordered has been in stock 100% (unlike some other companies who say 'in stock' then fail to deliver). Highly recommended.

I ordered a "split" set of custom fitted 712MB and CB Titleist clubs plus a driver from them and had to ask how to do this as you can't split a set in the webshop the answers to my e-mails were fast and solved the issue so I could order online (via a Voucher).
The delivery was almost to fast to be true it took 2 days to get the order shipped and that is including build time!
The clubs arrived in Sweden after 9 days and it would have been faster if the Swedish Postal service hadn't lost the parcels for 2 days.
I might be just lucky but I will surely use this site for my next golf purchase.

Ordered a set of clubs for my son's birthday. Site advises "In stock - 3 to 5 day delivery". Ordered on the Fri, received email on the Tues morning to say clubs held in remote storage & would be 6 working days. Called and was told that "in stock" info on site was incorrect, they would see what they could do. I'd heard nothing by Monday so called again & spoke with a manager who advised problems with Cleveland Golf rep. Received an email from couriers on Wed said they'd attempted to deliver clubs but nobody was in (not true). No phone number to query with couriers. Called sellers again who arranged for the clubs to be delivered again later that day. Although customer service reps were friendly and sympathetic, the price was competitive, & the product was as described, I feel that by claiming a product is "in stock" when it isn't and not giving realistic delivery timescales, is not fair on customers (product was still showing "in stock" for the 13 days from when I'd ordered it). Explanation that the site is so big and impossible to keep updated is not acceptable. If I ever use this company again, I will check beforehand to make sure the product really is in stock.

OVER THE YEARS I HAVE BEEN A REGULAR CUSTOMER WITH THIS SUPPLIER AND THE GOODS ARE OF HIGH QUALITY BUT I HAVE BEEN DISAPPOINTED WITH THE DELIVERY TIMES THEY ALWAYS LIST THE GOODS AS IN STOCK HOWEVER SEVERAL ORDERS RECENTLY HAVE BEEN OUT OF STOCK AND THE WAITING TIMES ARE BECOMING LONGER I RECENTLY ORDERED THREE ITEMS MONDAY 18 JUNE NOW 25 JUNE AND NO DELIVERY NOTICE AS YET THE DEBIT TO MY BANK WAS TAKEN ON THE 19 JUNE AND CUSTOMER SERVICE WAS NOT MUCH HELP WHEN I PHONED WILL BE PUTTING MY CUSTOM ELSEWHERE IN FUTURE SORRY!