The necklace arrived on time. The quality is just amazing with a brilliant price. It was packaged beautifully with a cleaning cloth included. The quality of just the packaging was fabulous. Obviously... See more
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Review summary
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Reviews shaping this summary
Items are described in detail & offered at competitive prices. Good variety of pre-owned items in excellent condition. Delivery is very quick via the next day tracked service & the goods are well pack... See more
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Just purchased a diamond and tanzanite 18ct white gold ring. It's fabulous even better than the on line pictures. I am so pleased with it. Service is excellent as usual with such speedy delivery. Used... See more
Company replied
We paid a visit to the stall in Swansea Market. We were served by a young lady called Bethan. She was very helpful, polite and friendly. It was our first visit and Bethan was professional and made o... See more
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Company details
Written by the company
At Gold Reserves we Buy, Sell and Repair Jewellery! We offer the best prices for your unwanted Jewellery and Bullion in Wales! We have a wide variety of absolutely stunning Jewellery available to purchase at affordable prices. Our master Goldsmiths are on hand to provide a range of repairs and alterations to keep your Jewellery in top notch condition!
Contact info
35 Swansea Market, Oxford Street, SA1 3PF, Swansea, United Kingdom
- 07787 051469
- sales@goldreserves.co.uk
- www.goldreserves.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 month
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Gold Reserves
Gold Reserves is an excellent place in Swansea to exchange or sell gold for a valuable price. Bethan was very friendly and delivered great customer service. Highly recommended!
18 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
You're not getting them back!
I am so thrilled, my beautiful gold oval hoops arrived today. I can't see me wanting to take them off in a hurry.
They are very sparkly and comfy, too.
Oh yes, and the packing, notes and polishing cloth were gorgeous, such brilliant service. Kay knows how to impress - thanks very much, Kay.
13 June 2026
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Lovely service from Evie in Swansea…
Lovely service from Evie in Swansea Market 😊
16 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Dawn was amazing I had loads of odds…
Dawn was amazing I had loads of odds and ends and she was fantastic going through it all patient of a saint. Would definitely go back again if I had more to sell. Amazing customer service
16 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Great service from Bethan
Served today by Bethan. Swift service and was very friendly- delighted with the price.
16 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Great experience
Great experience selling some jewellery at goldreserves. Meg was very helpful and professional in her approach, explaining everything and making sure I understood the steps involved.
11 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you for taking the time to leave us a 5-star review. We’re so pleased to hear your kind comments and really appreciate your lovely words.
Reply from Gold Reserves Jewellers
Thank you for taking the time to leave us a 5-star review. We’re so pleased to hear your kind comments and really appreciate your lovely words.
Received my ring all the way from…
Received my ring all the way from Swansea to Bonnie Scotland within 2 days and beautifully packaged ✨️.The wee extras within the package were a lovely thought .Defo recommended and will return for future purchases xx
12 June 2026
Reply from Gold Reserves Jewellers
Tapadh leat for the kind review Lynne! From Wales to Scotland with love!
Third time of using this Jewellers and…
Third time of using this Jewellers and each time have been really pleased with my purchases.
Will continue to use and treat myself when I see something shiny that catches my attention.
Delivery and service great .
11 June 2026
Reply from Gold Reserves Jewellers
Thanks Jacqueline for the kind words, we really appreciate you coming back, it means the world to us!
Amazing jewellery have recommended to…
Amazing jewellery have recommended to everyone will be definitely ordering again 10
10
3 June 2026
Reply from Gold Reserves Jewellers
Thank you for such a lovely review. We’re so pleased you had a positive experience and really appreciate your support and custom.
Fantastic service
Fantastic service, next day delivery with lovely packaging and a variety of payment methods
Ring was exactly as described and lovely
9 June 2026
Reply from Gold Reserves Jewellers
Thank you for such a lovely review. We’re so pleased you had a positive experience and really appreciate your support and custom.
Excellent service
Bought a Celtic cross, it arrived quickly, beautifully packed and polished like new.
I’ve already seen my next purchase 🤪
Excellent throughout
8 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you for such a lovely review. We’re so pleased you had a positive experience and really appreciate your support and custom.
Gold Reserves are amazing
Gold Reserves are amazing! The experience of buying jewellery from them is always a lovely experience. Staff are experienced and always welcoming.
1 June 2026
Reply from Gold Reserves Jewellers
Thank you for such a lovely review. We’re so pleased you had a positive experience and really appreciate your support and custom.
Maria
Maria was the person that served me in the shop today and was very helpful and friendly as were all the other staff working there today. Professional and good fun too.
11 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thanks so much for your lovely review. We’re so pleased you had a great experience with us and really appreciate your custom.
Visited Gold Reserves Swansea Market
Visited Gold Reserves Swansea Market, thank you to Bethan who dealt with my enquiry, excellent customer service and I received a great price for the item.
Superb, thanks again.
9 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thanks so much for your lovely review. We’re so pleased you had a great experience with us and really appreciate your custom.
Always s very smooth service made many…
Always s very smooth service made many purchases now and cant wait to make another. Evwry piece arrives beautifully, cleaned packaged and very quickly.
6 June 2026
Reply from Gold Reserves Jewellers
Thanks so much for your lovely review. We’re so pleased you had a great experience with us and really appreciate your custom.
Superb customer service from Evie who…
Superb customer service from Evie who managed to source a specific item I wanted for my daughter’s bridal bouquet. She couldn’t not have been more helpful and kept me updated. Very pleased with the end result! Thank you Evie, your customer service is excellent and you are an asset to the GR Team.
8 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thanks so much for your lovely review. We’re so pleased you had a great experience with us and really appreciate your custom.
Reply from Gold Reserves Jewellers
Thanks so much for your lovely review. We’re so pleased you had a great experience with us and really appreciate your custom.
Beautiful bracelet
Beautiful bracelet, excellent quality at a reasonable price.
The gift wrapping was first class. I will definitely recommend this Jewellers to family and friends.
29 May 2026
Reply from Gold Reserves Jewellers
Thanks so much for your lovely review. We’re so pleased you had a great experience with us and really appreciate your custom.
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