I left a WhatsApp message on Wednesday evening, after noticing my cat had hurt his leg. I asked for an appointment either Thursday or Friday. I got a call Thursday before 9am and made an appointmen... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are dedicated to caring for your pet’s healthcare needs from our network of branches and flagship 24-hour hospitals. Our skilled veterinary surgeons are assisted by knowledgeable and friendly staff helping us set the standards for excellence in veterinary care. You will see the RCVS Accredited Practice logo displayed in all our branches and hospitals. This is a voluntary scheme overseen by the Royal College of Veterinary Surgeons and demonstrates that we maintain the highest standards of veterinary care across the entire practice.
Contact info
Claygate House, Manor Road, Woodford Green, IG8 8BX, Essex, United Kingdom
- admin@goddardvetgroup.co.uk
- www.goddardvetgroup.co.uk
Replied to 45% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect every time 👍🏻
Unfortunately for us, our poor little dog has had to have a lot of visits recently, however, fortunately for us, the team at Collier Row Goddards have been absolutely amazing each and every time. We consider ourselves very lucky to have found such a compassionate, knowledgeable and supportive group of people. Gordon is most definitely the best vet we have ever known and his team of fantastic nurses are out of this world. We almost always are able to get an appointment within good time and we are never kept waiting. Never once have we ever felt that it was all about money. At Collier Row all they care about is the wellbeing of your pet. They have been brilliant and we are forever grateful and fortunate. We would highly recommend this practice, they are ALL amazing ❤️
Excellent, Caring Service Throughout…
Have used these guys over the last 20 years, now on our 2nd dog. Our first died suddenly after an acute kidney infection and Goddard in Wanstead were fantastic from the first diagnosis to in-patient care and she came home when she didn’t respond to treatment. No fuss with fees/insurance either, all dealt with brilliantly by reception staff.
Nothing but very good things to say…
Nothing but very good things to say about the team at Goddard’s Fulham. They took such great care of Momo, the procedure was flawlessly executed, and his after care was perfect. Very transparent with costs and couldn’t recommend highly enough.
I love this vet they are so helpful and…
I love this vet they are so helpful and sensible they care deeply about the animals and are so kind
Excellent Care
We had an accommodating, professional appointment alongside gentle hands that supported our pets comfort.
More than satisfied with the service…
More than satisfied with the service and care, have been taking my cats for treatment for many years. The cat also gave 5 Stars for her treatment.
Just want to give a shout out to Jo &…
Just want to give a shout out to Jo & the lovely staff at Goddard’s Edgware. They treat my Lab with kindness & sensitivity & have helped sort out a way of treating his allergies (to grass etc) with fewer drugs and a vaccine in the main. Yes it’s part of a chain and yes prices are quite high (though probably in line with the market) but this location is great and I like that they also have an emergency hospital connection for peace of mind. The subscription for worming/flea meds that also gives a small discount on consultation fees works well. My lab also had a transformative experience when he went for neutering a number of years ago now. It was Summer hols and staff kids were there & all I can say he must have had extra love & cuddles in recovery because he changed his mind from hating to go to loving it that day. You get text reminders for appointments and can also book online if needed so consultations are efficient. Parking can be a little tight but the old vet (I believe) lives next door and also lets people use his driveway so that helps. We’ve had a great experience with them for nearly 5 years now. Thank you.
Always friendly and empathetic
Always friendly and empathetic. Lots of treats for Roma! Miguel has seen her many times and she's very calm with him. He always gives good advice.
Ben a very good vet
Ben was very good and spent time examining our cat. He was very thorough and checked his left eye, his ears, his claws and also gave him a flea treatment. He was very gentle with our cat who was quite stressed out at the time. I have recommended Ben to my friends as he is so kind and caring.
Prompt response for appointment request
I left a WhatsApp message on Wednesday evening, after noticing my cat had hurt his leg. I asked for an appointment either Thursday or Friday. I got a call Thursday before 9am and made an appointment.
I was able to go later that evening.
The vet was very good with my mature cat, examined him thoroughly, identified the issue and medication was prescribed. He also helped me out giving him his flea/wormer treatment. My cat behaved like an angel, typical!
Goddards on Green Street Enfield always give an excellent and caring service.
Excellent as always
Nice friendly Vet who handled my cat…
Nice friendly Vet who handled my cat well and did not scare her.
The staff at Goddard's Mile End are…
The staff at Goddard's Mile End are always so friendly to my Lulu, I feel I get good advice and options to consider. I trust them with her care

Reply from Goddard Veterinary Group
It was our first time visiting Putney…
It was our first time visiting Putney branch. Everyone was so lovely. The vet seemed very experienced and my dog was very calm around her. Lovely location as well, close to the river so good for a nice walk after a post traumatic vet visit 🤣

Reply from Goddard Veterinary Group

Reply from Goddard Veterinary Group
Kind
Kind, knowledgable vet. Cat friendly, efficient service. Very good.

Reply from Goddard Veterinary Group
Very helpful staff and friendly vets
Very helpful staff and friendly vets. Our two cats have been going to them for years.

Reply from Goddard Veterinary Group
Receptionist Alison is very friendly…
Receptionist Alison is very friendly and inviting, the vet took us through all the steps first and explained possible outcomes reguarding treatment for our dog.

Reply from Goddard Veterinary Group
Goddard South Woodford give excellent…
Goddard South Woodford give excellent service. Great staff that are so helpful.

Reply from Goddard Veterinary Group
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







