Go-Etna Excursions Reviews 

2,444
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 204 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the guides for their knowledge, friendliness, and helpfulness, ensuring safety and providing rich information. Many also highlight the excellent organization and smooth service, including convenient hotel pickups and comfortable transport, making the overall experience enjoyable and unforgettable. However, some customers noted issues with crowding and significant queuing, causing delays and a rushed experience. A few also felt communication was sometimes lacking, with unexpected tour changes or insufficient guide information, occasionally leading to disappointment with the tour content or time at key locations.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising the tour guides for their extensive... See more

Service

Consumers find service to be positive, with many describing their excursions as perfect, well-planned, and... See more

Location

Customers had positive experiences with location, particularly enjoying the exploration of Mount Etna and its... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as incredible,... See more

Holidays

Clients share positive opinions on holidays, with many describing their experiences as fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great adventure. Detailed communication leading up to the tour, help with clothing etc if required, small group, full of information about Etna and the evolution of the area. We did not stick to a tra... See more

Rated 5 out of 5 stars

Would recommend trip for introduction to Mama Etna. Had a great guide, Alberto who was really friendly & helpful & knowledgeable. He knew the area as he is a local & was happy to share his experiences... See more

Rated 5 out of 5 stars

We thoroughly enjoyed our half-day tour of Mt Etna. Our driver, Salvo, and tour guide, Marco, were very informative and fun. We were in a van with 8 people total, which made the whole experience eve... See more

Rated 5 out of 5 stars

Salvo was a fantastic tour guide. Clearly knowledgeable, passionate about Sicily, the volcano, a great driver, very good with our family and fun to be with. We were 6 people ranging in age and abiliti... See more


Company details

  1. Tour Operator
  2. Helicopter Tour Agency
  3. Sightseeing Tour Agency
  4. Tour Agency

About Go-Etna Excursions

Written by the company

Go-Etna - Etna Tour

Go-Etna - The Company

Since 2009 we have made it our business to make sure that visitors of our beautiful island Sicily have the most pleasant stay. Quality and professionalism are our top values. Go-Etna is a fully-authorised tour operator (Licence D.D.S. N ° 3451S7), which meets all required legal standards. Our task is to offer the perfect service for each client, to meet even the most challenging, individual requirements, offering targeted solutions and leaving no question about Sicily unanswered. The satisfaction of our customers is our greatest concern and we hope that our tours will become the highlight of your holiday in Sicily.


We picked the Go-Etna’s 4x4 Tour. Magnificent views of the volcano, and the Sicilian coastline. Definitely worth doing!
Go-Etna on Forbes



Team Go-Etna

Go-Etna Staff

Our multilingual guides (English, German, Italian, Spanish, French etc.) have become a real trademark of Go-Etna. Who could bring a foreign country closer to you than a local? Getting to know the place by taking a “look behind the scenes” – we have been following this principle for years. Beside the classical highlights, our guides will show you the authentic Sicily from their perspective.

The GO-ETNA team and our partners have the ability to meet all our customers requirements of all our customers, thanks to our multilingual experienced staff, a well-equipped fully licenced vehicle fleet and technical material.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,444)

280 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Etna Tour

Wonderful tour of Etna and the lava caves. Great addition with collection and return to our hotel. Knowledgeable and entertaining guides with our safety and experience being their highest priority. I would heartily recommend this team for all you Etna needs.

6 April 2026
Rated 4 out of 5 stars

Excellent guides

Excellent guides, good varied experience. The biggest downside was two long waits doing nothing - once at the pick-up spot and once at the end at a restaurant. Would drastically shorten both of those.

1 April 2026
Rated 5 out of 5 stars

Amazing Experience – Highly Recommended!

We had an excellent experience with Go-Etna from start to finish. Everything was very well organised, smooth, and enjoyable, making our adventure truly memorable.

A special mention goes to Davide, our driver, who was outstanding. He was professional, friendly, and went out of his way to make sure we were comfortable and enjoying every moment. His knowledge, positive attitude, and attention to detail really made a difference to our experience.
We felt safe, well taken care of, and able to fully relax and enjoy the trip thanks to him.

We will definitely be doing this again in the future and highly recommend this experience to anyone considering it. Thank you again for such a wonderful experience!

8 April 2026
Rated 5 out of 5 stars

Absolutely outstanding experience w go…

Absolutely outstanding experience w go etna. Come physically prepared for a strenuous, but short(er) uphill hike. It is worth it!
The guides are outstanding and their shared experiences and outstanding education make this tour different from the cheaper tours around Catania.
Just do it! Thank you Francesco!

2 April 2026
Rated 5 out of 5 stars

We absolutely loved this tour

We absolutely loved this tour! Our guides were very knowledgeable and entertaining. We learned so much about volcanoes and the surrounding landmarks — it was definitely the highlight of our Sicily trip. We hope to return during the non-winter season to climb Mount Etna’s summit, and we will definitely choose this team again!

4 March 2026
Rated 5 out of 5 stars

Half day trip to Etna

We had an amazing experience, we were collected from our hotel and taken to Mount Etna, Sasha our guide explained about the volcano, local towns and environment and why the Volcano is so special. We had 3 stops and one into a snowy cave and Sasha made sure everyone was safe. We also had a short hike and upto a crater. It was steep and snowing but Sasha still made it fun and safe for the children and we had a little slide down the hill. We then stopped at a cabin to get drinks and snacks/ toilet break before heading back to our hotel. I highly recommend this trip.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Our trip to the craters was fantastic

Our trip to the craters was fantastic.
We climbed into a cave using a rope. Then drove up the volcano for a little bit more before getting out and hiking to the craters. It was beautiful with snow everywhere. It snowed while we were up there, too. The guides were great. Some people didn't want to hike all the way so one guide stayed with them and the rest of us went ahead. Great trip!

17 February 2026

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