GLS Educational Supplies Reviews 

5,199
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 462 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who efficiently resolve any issues. Many consumers appreciate the ease of ordering and the swift delivery service, often receiving their items the very next day. People are also very satisfied with the product quality and value for money, noting that items are well-packed and as described. However, some customers also noted concerns regarding delivery, experiencing issues such as missed or split deliveries, and occasional non-receipt of orders. A few other people also felt that packaging could be improved, citing instances of excessive materials, damaged boxes, or insecurely packed items leading to leaks.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the quick... See more

Product

People report positive experiences with product, often highlighting the excellent quality, good value, and... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Service

Clients share positive opinions on service, consistently describing it as efficient, quick, and excellent.... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from GLS. Chloe our account manager could not do enough when we had delivery of a huge exercise book order. Chloe was on hand to help unpack and organise the books, which made the... See more

Company replied

Rated 5 out of 5 stars

Another successful year for receiving our start of academic year order. This is 3 pallets worth and everything is packed with care. It's a pleasure dealing with Laura and thank you to the team who did... See more

Company replied

Rated 5 out of 5 stars

The customer service is impressive. Whenever I call, it's answered quickly. Delivery is next day and any issues I've had, have been resolved and when needed, replacement items dispatched without any f... See more

Company replied

Rated 5 out of 5 stars

Leanne and Lauren were so helpful - we've had problems in the past with our deliveries so they stepped in and couldn't have done more to ensure it all went smoothly this time. Wonderful customer servi... See more

Company replied



Company details

  1. School Supply Store
  2. Art Handcraft
  3. Educational Supply Store
  4. Office Furniture Store
  5. Paper Distributor
  6. Stationery Store

Written by the company

GLS provides a huge range of school and classroom essentials backed by service that’s consistently rated ‘Excellent’ on Trustpilot. Plus, ordering is easy with our smart tools, making SBMs lives easier. GLS, supplies sorted. Ordering is easy with our Smart Tools: From Quick Order and Share Basket, to Wishlists and Repeat Order, we’ve got lots of ways to save you time and money. Our big brand alternative Classmates has quality rivalling big brand names and is up to 50% cheaper too. Over 16,000 schools are already buying it!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(5,199)

460 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It arrived promptly and excellent…

The product arrived promptly and in excellent condition.

10 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're delighted to hear that your product arrived promptly and in excellent condition. Thank you for taking the time to share your positive experience!

Rated 5 out of 5 stars

Quick free next day delivery

Quick free next day delivery, excellent educational toys

10 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad to hear you're happy with our fast delivery and the quality of our educational toys. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Speedy Delivery

Placed my order on Friday and the goods arrived on Monday. Easy to order and great fast delivery.

10 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so pleased to hear that your order arrived quickly after you placed it! We strive for an easy ordering experience and fast delivery, so your feedback is greatly appreciated.

Rated 5 out of 5 stars

So easy to use for ordering

So easy to use for ordering. Perfect timing for the delivery. Will use GLS for the future.

8 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so happy to hear you found the ordering process easy and the delivery timing perfect! We appreciate your kind words and look forward to serving you again.

Rated 5 out of 5 stars
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are so pleased to hear that your order arrived quickly! We truly appreciate your positive feedback.

Rated 5 out of 5 stars

Easy to order

Easy to order
A quick delivery

29 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad to hear that your ordering experience was easy and that your delivery was quick! We truly appreciate your positive feedback.

Rated 5 out of 5 stars

Easy website to navigate,order and…

Easy website to navigate,order and reorder, goods arrive on time. Good customer service too when any issue has arisen.

2 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so happy to hear that you find our website easy to use and that your orders arrive promptly. It's wonderful to know our customer service has been helpful!

Rated 5 out of 5 stars

Always a quick delivery and is easy to…

Always a quick delivery and is easy to order. If things are out of stock, they are stocked up again pretty quick.

1 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad to hear that you find our delivery quick and the ordering process easy! It's wonderful to know that our efforts to restock items quickly are appreciated.

Rated 5 out of 5 stars

Quick efficient service thank you

Quick efficient service thank you

8 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are delighted to hear that you experienced quick and efficient service. Thank you for taking the time to share your positive feedback with us!

Rated 5 out of 5 stars

Exemplary customer service

Nic and Kelly went the extra mile to sort out an issue with a supplier regarding delivery schedules. They worked closely with us and the supplier to ensure a successful outcome for everyone involved. Thank you so much.

7 July 2026
Unprompted review
GLS Educational Supplies logo

Reply from GLS Educational Supplies

This is lovely to hear, thank you so much and I will certainly pass this over to Nic and Kelly.

Rated 5 out of 5 stars

The weebsite is eay to use the payment…

The weebsite is eay to use the payment is easy and the delivery is quick

6 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so pleased to hear that you found our website easy to use, the payment process straightforward, and your delivery quick! We appreciate your positive feedback.

Rated 1 out of 5 stars

Double wrapping

GLS constantly use way too much packaging for the items I buy eg paper and exercise books. Everything is double wrapped which is not a good use of resources.

6 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

Hi Robyn, thank you for your feedback. Following our conversation today, we were unable to identify any exercise book orders on your account this year, and the packaging described does not align with our standard process for our books or paper. As part of our ESG commitments, reducing waste is a key priority and we continually review our packaging to minimise environmental impact while ensuring products arrive safely. Thanks for talking to me - Lauren

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Efficient, order was delivered quickly.

26 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so happy to hear you received fantastic service and that your order was delivered quickly. We appreciate your positive feedback!

Rated 5 out of 5 stars

Superb service

Superb service, competitive price on the cans of fixative and good communication with the company

26 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're delighted to hear you had such a positive experience with our service and found our fixative cans competitively priced. We truly value your kind words about our communication!

Rated 5 out of 5 stars

Great service and products

Great service and products

26 June 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad to hear you had such a positive experience with our service and products. We truly appreciate your kind words!

Rated 5 out of 5 stars

I prefer to order over the phone…

I prefer to order over the phone despite the new useful on line ways to order. Staff are always helpful.

2 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're glad our staff provides helpful service when you prefer to order by phone. We appreciate your positive feedback!

Rated 5 out of 5 stars

Delivery

Rescheduled via the app , still delivered the same date.
Items missing were explained and rescheduled for the following day delivery due to being damaged by transit.
Great communcation recieved and customer support.

Thank you

3 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

Thank you for talking to me today Steve, I am glad we have reached a resolution that we are happy with.
Thanks
Clare

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