Glenmore Mobility Reviews 

Michael was fantastic with us and helping us chose the correct purchases for our service user, we spent a few quid and in the end we ended up with a fabulous wheel chair which initially was beneficial to our lady but at no further cost , we saved a lot of money . Murray and the delivery guys were so helpful and informative, what a fantastic service boys and we thank you from voyage team

Steve made the choice easy new his way around the store. He new what would fit Don. Very very helpful.....

I bought a rollator really good product priced reasonably customer service was excellent she couldn’t be more helpful

Bought 4 beds from Glenemore at Bathgate and were given a great impression only to find that it was just a front as the after sales customer service is deplorable from Jennifer the manager.
They take your money a could not care less after.
Please think carefully before dealing with this company especially should there be a problem after you have purchased.
Deplorable after sales service and would recommend you do not take anything said at face value.

Delighted with service received this week at Glenmore Mobility from whom I bought a tremendous scooter three years ago. I had a puncture and took it back to the shop where Michael could not have been more helpful and friendly. Long story short, the scooter was sent to their workshop where the flat tyre was fixed, they undertook a service of the whole scooter and replaced the batteries, only charging for the new batteries! I was thrilled! James at the workshop would only proceed with repairs once I had agreed to this work and the scooter was back in the shop and ready for uplift within 2 days! Excellent service. Michael and Tony were uber helpful when I collected it and and I wouldn’t hesitate to use them again. Highly recommend!

We received a very friendly welcome from Michael who dealt with us from start to finish. We required help in purchasing a chair for my elderly mum, they were so knowledgeable and professional and gave us lots of advice but they also listened to my mum to get her the right chair so we tried a few before deciding on the right one. There was a wide selection of models and colours available to try plus plenty of stock behind the scenes.
Ordering was easy and the follow up for the delivery was excellent. Glenmore called us before delivery to give us some notice. Delivery was seamless with two really helpful drivers who not only arrived bang on time but removed the old chair and installed the new one. They made sure everything was working perfectly before they left and also gave us a useful demonstration to give my mum confidence to go it alone.

Paul and Michael were most helpful in fixing my mother’s scooter. Great customer service. Thanks.

Friends and I were visiting Edinburgh and located Glenmore Mobility online and I couldn't have been more pleased with the service I received. Michael was extremely helpful in recommending a scooter to use while sightseeing. The scooter was ready for me upon arrival at the store, was in excellent condition, and Michael was very thorough in instructing me how to use it. Glenmore Mobility and Michael were a pleasure to work with.

We went into the shop today looking for shoes for my friends mum and was greeted with smiles and friendly faces!! They allowed us time and helped us through the decisions!

Couldn’t say a bad thing about the experience !!
Thank you guys again

I recently visited the Glenmobility shop in Dalry Road, Edinburgh to enquire about buying a mobility scooter. Steve was the customer salesperson who talked me through the process and immediately I was put at ease with his very friendly, knowledgeable and helpful approach. He answered all my questions and I would not hesitate in recommending this company.

Excellent service, Steve was very helpful . He ordered a chair for us which came in the next day . Very pleased with our purchase

Excellent customer service from beginning to end. From our initial phone call through to the final sale the staff were incredibly helpful, attentive, patient and knowledgeable. Thanks especially to Michael for looking after us so well.

Absolutely over the moon with the experience, customer service and product from Michael at Glenmore mobility. Thank you so much !

Michael the salesman was very helpful and patient. James and Murray who took away our old settee and installed the new chairs were excellent. The chairs are smashing and even better than we expected. If you want good quality products and excellent service Glenmore is the place to go.

I can't thank Michael at Glenmore Mobility enough. At a very stressful time, when my dad took really ill he was so kind. The whole team at Glenmore made me feel welcome and offered me help with every step. I was able to take the products home to check with my dad before paying and I forgot to pay. They were not at all cross when I phoned the next day to pay! They have offered to deliver anything to my parents if I can't manage. What a lovely knowledgeable and kind group of people. I will always go to them and recommend them to everyone

I was at the Bathgate Store with my elderly parents on Friday 9th June 2023. They were looking for mattresses for their recliner beds.
We were met with Michael,who talked them through the pros & cons with the various mattresses and what he thought would possibly benefit my mum & dad (92 & 91yrs respectively)
Nothing was too much trouble for him and he answered all their questions without hesitation. End result was that they ordered the mattresses (and mattress protectors) and Michael told them to expect a delivery possibly Tues or Wed the following week.
We left Glenmore feeling very satisfied with the way things had gone,from Michael greeting us,giving loads of info,being so,so helpful and making sure we managed back outside okay.
Mum & dad received a phone call to say the delivery would be Monday and mattresses arrived within the specified time scale.
Old mattresses were taken away,new ones removed from polythene wrapping,placed on beds then checked to make sure all was good.
All in all we would DEFINITELY recommend Glenmore for anything at all to help with mobility issues etc.
From the bottom of their hearts my mum & dad send their special thanks to Michael for making them feel SO welcome & comfortable whilst in the store (and a thankyou from me,also)

From start to finish Steve was professional and understanding to our mothers needs. The scooter they supplied was easy for our mother to operate for a first time user. She learnt to operate it in a short amount of time and was comfortable utilising all functionalities. Steve saw to all our needs with arrangements to charge the scooter at his shop but when we got the hotel to agree on overnight storing, Steve had the charger dropped off to us. He even gave us a taxi service number that would accommodate a scooter & this service was most helpful to us.
We highly recommend Glenmore Mobility service for anyone who needs a scooter to get around.

My mum had a fall and broke her shoulder, she needed a rise and recline chair urgently. Steve helped her choose the right chair for her needs and arranged to have it delivered and set up that afternoon. The chair is very high quality. Fantastic, friendly and helpful service.

Visiting Edinburgh for a few days and hit a pot hole with the wheelchair resulting in the tyre coming off the rim. Popped in and the guys could not have been more helpful. Sorted the chair in minutes. I honestly can't thank the guys enough

Great service! Michael spent lots of time getting a wheelchair for my mum that was comfortable, lightweight and suitable to fit into my car which has a small boot! Michael was professional, happy, friendly and very patient making us feel at ease! We left the shop feeling happy! Brilliant experience! Susan