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Glenigan | A Hubexo Product Reviews 

729
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often going the extra mile to provide support and training. Many appreciate the excellent customer service, highlighting responsive and approachable account managers who make the user experience seamless. Reviewers find the website easy to navigate, with comprehensive training sessions enabling effective platform utilization and confidence in achieving goals. However, some customers noted concerns about the service's effectiveness, finding the platform sometimes lacked up-to-date project information or did not lead to won work. A few also felt the company's contract terms were inflexible, leading to forced renewals and a focus on fine print.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

User experience

Users describe positive interactions with user experience, often highlighting the helpfulness and knowledge... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Service

Customers consistently note positive experiences with service, often highlighting responsive, proactive, and... See more

Website

Consumers generally find the website to be user-friendly and detailed, with many appreciating the helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grieg hosted me for a beginners guide to Glenigan the day we signed up and got access to the platform. He walked me through three or four of the most useful things to search for and look at, and gave... See more

Company replied

Rated 5 out of 5 stars

Glenigans gives you the ability to target construction projects of a certain type, stage and area. Glenigans update the projects as it progresses. Accoutn Management is brilliant, they're only a pho... See more

Company replied

Rated 5 out of 5 stars

Dan at Glenigan has been exceptional to work with. He’s knowledgeable, proactive, and genuinely invested in helping us get the most out of the platform. His insights have made a real difference to how... See more

Company replied

Rated 5 out of 5 stars

Really good product, and the service they have provided is excellent. Tiffany has been available for training and ongoing support when required, and is always responsive. The data on here is a brillia... See more

Company replied


Company details

  1. Business Development Service

Written by the company

Established in 1973, Glenigan is the trusted provider of UK construction sales leads, market analysis, industry forecasting and company intelligence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

729 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(729)

162 reviews in the last 12 months

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Rated 5 out of 5 stars

The platform bypasses a lot of fluff to…

The platform bypasses a lot of fluff to speak with decision makers - Chantal was extremely helpful and gave a detailed breakdown on how to navigate the system

13 August 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Courtney. We’re delighted to hear that Chantal was extremely helpful and it’s great to know the platform is helping you connect directly with decision makers.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Very good

Very informative induction with Natalie

4 August 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Tayler. We’re glad you found your induction with Natalie informative and valuable. We appreciate your feedback and are here whenever you need further support.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Excellent Tool

Tiffany did an excellent job explaining the platform and how to maximise its potential. She is very energetic and approachable.

6 August 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Roberto. It’s great to hear that Tiffany’s energetic, approachable style helped explain the platform and show how to maximise its potential. We really appreciate you sharing your feedback, and we’re here whenever you need support.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Support staff are helpful and ready to…

Support staff are helpful and ready to assist.

19 June 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you Tracey. It’s great to hear that our support staff have been helpful and ready to assist you. We strive to provide the best service possible, and your feedback means a lot. If there’s anything more we can do to support you, please don’t hesitate to reach out.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

The training session with Tiffany gave me a greater understanding of Glenigans

I had used Glenigans before but after a short training session with Tiffany I now have a greater understanding of how it works, how to use the filters and how to gain the results I need.
Tiffany trains at a steady pace, talking through what she is demonstrating and I would highly recommend the system and service. Thank you.

18 July 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you Wendy. It’s wonderful to hear that Tiffany’s training session helped you gain a deeper understanding of Glenigan, particularly around using filters to get the results you need. We’re delighted her steady pace and clear explanations made the system even more valuable to you. Your recommendation means a lot, and we’re here whenever you need support.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Just had a navigation training session…

Just had a navigation training session with Tiffany one of the Glenigan account managers. She took me through process of using filters showing me that you can Choose your geography, sectors, time range, materials, dimensions etc. Also explaining that you can save your choices so that when you revisit searches your information regarding what you are specifically looking for will be saved on the system. Very useful, I would highly recommend Tiffany as she explained everything clearly regarding the Glenigan site and how to make the best use of your searches and available tools and processes to do this.

16 July 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Charles. We’re glad you enjoyed the training session and that Tiffany has helped you get the most out of Glenigan with her expert insights. Appreciate you taking the time to share your feedback!

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Training Webinar

Great webinar, well delivered and really helpful.
Thanks Tiffany you did a great job.

15 July 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Geoff. We’re glad you enjoyed the webinar and that Tiffany’s session hit the mark. Appreciate you taking the time to share your feedback!

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Exceptional service

We have worked with Martin Thompson for several years and continue to be impressed by the consistently exceptional level of service he provides. Martin is always readily available to offer support, training, and expert guidance whenever needed. Having explored other providers in the past, it is clear that Glenigan stands out as the market leader. Their professionalism, reliability, and in-depth industry knowledge set them apart.

11 July 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks so much. We’re delighted to hear how consistently Martin has supported you over the years. His dedication and expertise truly reflect the Glenigan standard. It’s great to know our platform and service continue to stand out as the market leader for your business.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Really happy with the help and support…

Really happy with the help and support I received from Tiffany!

10 July 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, we’re so happy to hear Tiffany’s support made such a great impression. Your feedback means a lot and we’re always here if you need anything else.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Always a great experience with Glenigan!!

We've always had a really good experience with Glenigan. Not only is their data and product offering comprehensive, their service is of the highest quality. Dawn and Rachel have been great with us over the years.

4 July 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks so much. It’s wonderful to hear that both the platform and our team, especially Dawn and Rachel, have continued to deliver great value and support. We truly appreciate the ongoing partnership.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Glenigan tutorial

Great tutorial meeting with Greig from Glenigan , very informative, all explained in an interesting and easy to understand way. First Class assistance.

2 July 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the kind words. We’re so pleased we made the tutorial clear, engaging, and helpful. First-class feedback like this means a lot to the whole team!

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Dawn Mitchell has gone that extra mile…

Dawn Mitchell has gone that extra mile every time that I have asked for assistance. An excellent example of great customer service!

19 June 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks so much. We're proud to hear how consistently Dawn has gone the extra mile for you. She really does set the standard for great customer service. Your feedback means a lot.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

I had the pleasure of speaking to Dawn…

I had the pleasure of speaking to Dawn supporting me on how we could increase our lead generation plus API integrations. Dawn was very helpful showing me the different options and how to proceed.

17 June 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Allan. We’re glad Dawn could walk you through lead generation and API options in a way that really helped. It’s always a pleasure supporting businesses that want to get the most from Glenigan.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Positive Review

My Experience with Glenigan has been really good thank you to Dawn Mitchell, she has helped me with the ins and outs to find what our business needs the most I do believe its worth the expense if you put the time into using the website as it has give me many leads in the industry I am in.

16 June 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Joss. We’re so pleased to hear how valuable the platform has been for you and that Dawn’s support helped you find what matters most for your business. It’s great to see you turning time spent on Glenigan into real industry leads!

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Fantastic personal assistance

Fantastic personal assistance from Laura Youl in getting the best out of the system via a Teams call. So patient in going through the specific options to get me what I need.

12 June 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Chris. It’s great to hear how Laura’s personal support helped you make the most of the system. We’re glad the session gave you exactly what you needed—she’ll be chuffed to hear this!

Regards,
Glenigan | Powered by Hubexo

Rated 1 out of 5 stars

STRICT and HIDDEN AUTO-RENEW wording within their contract

I signed up to Glenigans as a returning client, sadly my experience this time was not great. The database is OK, many email addresses bounce and it’s common that phone numbers are just landlines, but it is good for tracking projects. Be aware that, they have a STRICT and HIDDEN AUTO-RENEW wording within their contract. So if you don’t give them notice 90 days prior, they will throw legal threats at you! We didn’t want to renew, as we did not see the value in the platform, but were forced into this due to the contract they hide behind, no matter what! Our account manager Natalie could not do anything, neither did she tell us about this clause hidden in their T&Cs and the platform does not remind you either, so it’s all designed to make sure you trip up! (These views are my own)

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Great system

Great system ! So much more informative and useful than its competitors.
Daniel was a legend through the whole process with guidance and training.

26 May 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Andrew. We’re thrilled to hear you’re finding Glenigan more insightful than other platforms, and that Daniel’s support made all the difference. We’ll be sure to pass on the praise!

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Great Service Dawn!!

Working with Dawn at Glenigan is fantastic.
I come up with some strange ideas on how to get the best opportunities for my business. Dawn always finds a way to support this.
and make it work. Great service!!!

4 June 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Andrew. We love hearing how Dawn’s support helps bring your ideas to life. It’s great to know you’re finding new ways to unlock opportunities through Glenigan. Really appreciate the kind words!

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Dawn has been fantastic—super flexible…

Dawn has been fantastic—super flexible in accommodating us when we have tight deadlines. In meetings, she is exceptionally resourceful and innovative, consistently showing us different features that really help us harness the full benefits of the platform.

4 June 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Ikenna. It’s great to hear how Dawn’s flexibility and creativity have supported your team under pressure. We love that you’re discovering new ways to get even more value from the platform. That’s exactly what we aim for!

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Consistently Excellent Support

Dawn is consistently great to work with. She knows her stuff, is always on hand when needed, communicates clearly and gets things done without any fuss. Big help today with some reports I wanted to put in place. Her experience and straightforward approach make all the difference.

3 June 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you for the fantastic feedback, David. Brilliant news that Dawn has assisted your team so well. If you need any further help, our team is standing by.

Regards,
Glenigan | Powered by Hubexo

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