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Glenigan | A Hubexo Product Reviews 

729
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often going the extra mile to provide support and training. Many appreciate the excellent customer service, highlighting responsive and approachable account managers who make the user experience seamless. Reviewers find the website easy to navigate, with comprehensive training sessions enabling effective platform utilization and confidence in achieving goals. However, some customers noted concerns about the service's effectiveness, finding the platform sometimes lacked up-to-date project information or did not lead to won work. A few also felt the company's contract terms were inflexible, leading to forced renewals and a focus on fine print.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

User experience

Users describe positive interactions with user experience, often highlighting the helpfulness and knowledge... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Service

Customers consistently note positive experiences with service, often highlighting responsive, proactive, and... See more

Website

Consumers generally find the website to be user-friendly and detailed, with many appreciating the helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grieg hosted me for a beginners guide to Glenigan the day we signed up and got access to the platform. He walked me through three or four of the most useful things to search for and look at, and gave... See more

Company replied

Rated 5 out of 5 stars

Glenigans gives you the ability to target construction projects of a certain type, stage and area. Glenigans update the projects as it progresses. Accoutn Management is brilliant, they're only a pho... See more

Company replied

Rated 5 out of 5 stars

Dan at Glenigan has been exceptional to work with. He’s knowledgeable, proactive, and genuinely invested in helping us get the most out of the platform. His insights have made a real difference to how... See more

Company replied

Rated 5 out of 5 stars

Really good product, and the service they have provided is excellent. Tiffany has been available for training and ongoing support when required, and is always responsive. The data on here is a brillia... See more

Company replied


Company details

  1. Business Development Service

Written by the company

Established in 1973, Glenigan is the trusted provider of UK construction sales leads, market analysis, industry forecasting and company intelligence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

729 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(729)

167 reviews in the last 12 months

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Rated 1 out of 5 stars

*** THEY TRICK YOU INTO AUTO-RENEW ***

Aggressive sales and AUTO RENEW CLAUSE hidden away in the contract...##### 90 DAYS!!! ######

It is hidden in the T&Cs and your account manager will not warn you or tell you about it!

8 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi JD,

We’re sorry to hear that you’re disappointed with your experience. Our team would really like the opportunity to understand what went wrong and see how we can help.

Glenigan is committed to honesty and integrity in all of our business dealings. However, our online team hasn’t been able to locate any record of you as a Glenigan client based on your review and user name.

We’d appreciate the chance to speak with you directly to clear up any misunderstanding. Please contact us at support@glenigan.com or reach out to your Account Manager so we can investigate this matter.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Very helpful session with Dawn this…

Very helpful session with Dawn this morning

26 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Alan. We’re glad to hear you found your session with Dawn so helpful this morning. She’ll be pleased to know her support made a positive difference.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Dawn's top tier

Dawn Mitchell took the time to set up a teams meeting and walk me through the system specific to my sector.
Set set up searches and tags for me and took some feedback for other functions I'd like to see on the site.

Very helpful and efficient.

25 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for sharing this great feedback. We’re delighted to hear how helpful and efficient Dawn was in setting up your searches and tags, and tailoring the session to your sector.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

I spoke with Natalie Baume who I found…

I spoke with Natalie Baume who I found be be very clear with her instruction and knowledgeable regarding the product she was demonstrating. Natalie was patient with me and was happy to go over any areas I was unsure about.

22 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Paul. We’re so pleased to hear that Natalie’s clear explanations and patience made such a difference. She’ll be glad to know she was able to answer all your questions and help you feel confident with the platform.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Natalie is a great Account Manager

Natalie is currently looking after our company account and we couldn't ask for better. She is always on hand for support and great to catch up with her monthly and discuss our usage and make sure we get the most out of our account.

22 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you for sharing this. It’s great to hear how much you value Natalie’s ongoing support and monthly catch-ups. She’ll be thrilled to know she’s helping you make the most of your account and keeping things running smoothly.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Thanks Tiff

Having never used Glenigan before it was a little daunting, but after a great training session with Tiff I feel much more confident using the system and look forward to seeing the results.

19 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

We’re so pleased to hear that Tiff’s training session gave you the confidence to start using Glenigan. She’ll be glad to know her support helped turn a daunting first experience into a positive one.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Fab training & advice

First time using Glenigan and Greig explained excellently. easy to understand and excited to get started

18 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Sophie. We’re delighted to hear that Greig made your first experience with Glenigan so clear and easy to follow. Our team is pleased to know our training left you feeling confident and excited to get started. Let us know if you need anything else.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Glenigans are brilliant

Glenigans gives you the ability to target construction projects of a certain type, stage and area.
Glenigans update the projects as it progresses.
Accoutn Management is brilliant, they're only a phone call or email away to assist you, they also give you in depth demonstrations and tips to help you find the work that you want.

1 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Scott. We’re thrilled to hear how much value you’re getting from Glenigan, from targeting projects to the regular updates as they progress. Our account management team will be so pleased to know their support and demonstrations have been so helpful for you.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Great training and support

Greig was very help full and knowledgeable. Also gave some tips etc on how to get the best use of the system .

11 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Colin. We’re so pleased to hear that Greig’s training was helpful and knowledgeable. He’ll be glad to know his tips made it easier for you to get the best out of the system.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Jonny - Markilux training

I required some further training for filtering through the platform, Dawn Mitchell was fantastic in explaining, demonstrating and assisting with this process, make it very clear on how to get more out of the platform for our business! Thanks Dawn!

11 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Jonny. We’re delighted to hear Dawn’s training made the filtering process so clear and helpful. She’ll be thrilled to know her explanations helped you and your team get even more out of the platform for your business.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Online training

Simple, clear, and helpful. Thank you.

9 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Paul. We’re delighted to hear that Dawn’s training was simple, clear, and helpful. She’ll be so pleased to know her support made such a positive impact.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Great Support from Tiffany our KAM

As a Tier one construction contractor, we rely on accurate data to enable us to plan effectively.

We have been Glenigan users for many years and have always had great support from the team.

Tiffany, our Key Account Manager recently reached out to our team and conducted a refresher training session which was really useful and appreciated.

Keep it up 👍

9 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the wonderful feedback. We’re so pleased to hear you’ve had great support from the team over the years, and that Tiffany’s recent refresher session was so useful. Let us know if you need any further help.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

Dawn explained things excellently to me…

Dawn explained things excellently to me and gave me a very good insight of how to get the most out of Glenigan.

9 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Sam. We’re delighted Dawn’s clear explanations gave you such a good insight into getting the most out of Glenigan. We will let her know. Reach out if you need any further assistance.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Dawn at Glenigans has been very helpful…

Dawn at Glenigans has been very helpful with getting me to grips with the system.

5 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the feedback. We’re really pleased Dawn was able to help you get to grips with the system so effectively. She’ll be glad to know her support made such a difference.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Dawn is a brilliant account manager!

Dawn is a brilliant account manager!

5 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Robert. We’re so pleased to hear your kind words about Dawn. She’ll be thrilled to know her support has made such a positive impact.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

We received all of the information we requested

We received all of the information we requested from Dawn. It was explained thoroughly and clearly.

4 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the feedback. We’re glad Dawn was able to provide all the information you needed and explain it so clearly. She’ll be really pleased to hear this.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Great customer service

Great customer service. Nothing is too much trouble. Going the extra mile. Great tips to apply the solutions offered. Special thanks to Greig & Nikky.

3 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks, Kathryn. We’re delighted you had a great experience and that Greig and Nikky went the extra mile. It’s great to hear their tips helped you put the solutions into practice. We’ll pass on your thanks, and we’re here whenever you need support.

Regards,
Glenigan | Powered by Hubexo

Rated 1 out of 5 stars

I signed up to Glenigan for a year and…

I signed up to Glenigan for a year and when the contract ended they tried to force me to stay on for another year without my agreement. On top of that, the service they promised was never properly delivered – it did not match what was sold to me.

Very disappointed with how this company operates. Be careful before signing anything with them. It is a scam don’t sign up

2 September 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

We are very sorry to hear of your experience. We work hard to only provide the highest quality of service and professionalism for all our customers. Please reach out to your Account Manager today, as we would love to talk through your experience.

Rated 5 out of 5 stars

Clear and concise training

Clear and concise training given by Dawn. New to the Glennigan's system and already feel more knowledgeable and at ease to use the system going forward.

19 August 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you. We’re delighted Dawn’s clear training helped you feel confident and at ease with the system. She’ll be so pleased to hear this.

Regards,
Glenigan | Powered by Hubexo

Rated 5 out of 5 stars

Excellent service

Greig was extremely thorough in explaining all the tools this platform offers. I will be using it now with confidence.

18 August 2025
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the feedback. We’re glad Greig’s thorough run-through gave you the confidence to get started. He’ll be pleased to know his support made such a difference.

Regards,
Glenigan | Powered by Hubexo

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