We recently went on the Glengoyne Distillery's "Secret Stories and Summer Serves" with hostess Kathy. It was an exceptional experience which far surpassed any tour we have had before. And despite my t... See more
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Perfect special bottle to celebrate summer solstice and add a new memory . We have been huge Glengoyne fans ever since our visit and tour round the distillery quite a few years ago. Love the distincti... See more
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Ive recived the order this whisky is not what i ordered.my order was for a stronger one however i will cintact you later as im busy at clarence house today depending on my day one will indevour to get... See more
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I ordered the personalised bottle on the Tuesday. It arrived by Royal Mail on the Friday. It is beautifully packaged and a small sampler bottle was included! I haven’t checked the personal message as... See more
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Company details
Written by the company
A TASTE OF THE HIGHLANDS ON GLASGOW'S DOORSTEP. GLENGOYNE IS DISTILLED MORE SLOWLY THAN ANY OTHER MALT WHISKY. WE NURSE THE SPIRIT THROUGH THE STILLS TO CREATE THE COMPLEX, FRUITY, AWARD-WINNING SPIRIT OF WHICH WE ARE SO RIGHTLY PROUD. WE NEVER RUSH ANYTHING HERE AND NEITHER SHOULD YOU.
Contact info
Dumgoyne, Killearn, G63 9LB, Glasgow, United Kingdom
- info@glengoyne.com
- www.glengoyne.com
4.9
Excellent
903 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service
Excellent service. Very quick delivery. Answered questions very quickly with full information requested. Bought the personalised bottle as a present and looks very good.
Company staff a pleasure to deal with. Excellent ++
20 August 2025
Reply from Glengoyne Distillery
Thank you so much for your kind words and for choosing a personalised bottle of Glengoyne as a special gift, what a thoughtful gesture! We're delighted to hear our team provided excellent service and that your order arrived swiftly and just as expected.
It’s always a pleasure to assist our customers, and we’re thrilled to know your experience with Glengoyne was a positive one from start to finish.
Slàinte Mhath,
The Glengoyne Team
Reply from Glengoyne Distillery
Thank you so much for your kind words! We're thrilled to hear that you found our ordering process simple and your delivery swift , just the way we like to do things here at Glengoyne.
We always aim to make every step of your experience as smooth and enjoyable as a sip of our Highland single malt. Your feedback means the world to us!
Slàinte Mhath,
The Glengoyne Team
Reply from Glengoyne Distillery
Thank you so much for taking the time to leave us a review Mustafa, we’re delighted to hear your order arrived just as expected!
At Glengoyne, we take great pride in ensuring every dram and delivery is handled with care, so it’s lovely to know everything reached you smoothly.
Warmest regards,
The Glengoyne Team
Speed and efficiency of delivery
Speed and efficiency of delivery. Package well presented.
19 August 2025
Reply from Glengoyne Distillery
Thank you so much for your kind words Sylvia!
We’re delighted to hear that your delivery arrived swiftly and beautifully presented just as we’d hope for every Glengoyne experience. It’s wonderful to know our care and attention made their way to you.
Here’s to many more moments enjoyed with a dram in hand!
Slàinte Mhath
The Glengoyne Team
Always good to have the opportunity to…
Always good to have the opportunity to purchase a rare single malt.
13 August 2025
Reply from Glengoyne Distillery
Thank you James so much for your kind words!
We’re delighted to hear that you enjoyed the opportunity to add a rare Glengoyne single malt to your collection. These special releases are crafted with care and patience, and it’s always a joy to see them find a home with whisky lovers like yourself.
Here’s to discovering more hidden gems in the future!
Slàinte Mhath,
The Glengoyne Team
Customers for life
Very easy to browse your online shop and purchase. It shipped very quickly. We visited the distillery on our West Highland walk some years ago and I think you have us as customers for life
13 August 2025
Reply from Glengoyne Distillery
Thank you so much Maribeth for your wonderful review!
We’re absolutely delighted to hear that your visit to the distillery left such a lasting impression and that browsing and ordering from our online shop was a breeze. It’s truly special to know that Glengoyne has become a part of your journey, and we’re honoured to have you as lifelong customers.
Here’s to many more drams shared and memories made!
Slàinte Mhath,
The Glengoyne Team
Reply from Glengoyne Distillery
Thank you so much for your kind words!
We’re so pleased to hear that our team was able to resolve your delivery issue swiftly Richard. At Glengoyne, we take great pride in offering not just exceptional whisky, but exceptional service too, so it’s wonderful to know we hit the mark.
If there’s ever anything else we can assist with, we’re just a dram away.
Warmest regards,
The Glengoyne Team
Great web site
Great web site, easy to follow for personalisation and very efficient
Product arrived much more quickly than I expected with plenty of delivery information
31 July 2025
Reply from Glengoyne Distillery
Thank you so much for your kind words Charles! we’re thrilled to hear you found our website easy to use and that your personalised order arrived quicker than expected!
We always aim to make every step of the Glengoyne experience smooth and enjoyable, so it’s wonderful to know we hit the mark for you. We hope your order brings a wee bit of Highland cheer wherever it’s enjoyed!
Slàinte Mhath,
The Glengoyne Team
Reply from Glengoyne Distillery
Lesley we’re thrilled we could deliver a smooth and speedy experience.
It’s always a pleasure to know our customers are happy, and we hope your Glengoyne purchase brings plenty of joy (and maybe a few drams shared with good company!).
Warmest regards,
The Glengoyne Team
Hubby's favourite
We went few yrs ago and really enjoyed the whole experience and even I like small tot off whisky very good highly recommended
31 July 2025
Reply from Glengoyne Distillery
Thank you for leaving your 5 stars Brenda! We are delighted you had a great experience and enjoy our whisky! The Glengoyne Team.
Reply from Glengoyne Distillery
Thank you for leaving us 5 stars and a great review Jens! The Glengoyne Team.
My experience was great because my…
My experience was great because my son's experience was great in receiving his gift....on time.
20 July 2025
Reply from Glengoyne Distillery
Thank you for leaving us the 5 stars Stuart! The Glengoyne Team.
Reply from Glengoyne Distillery
Thank you for your 5 stars and recent order with us! The Glengoyne Team.
Lorna was great
Lorna was great, knowledgeable and relaxed. She dealt with questions well. The create your own bottle was well managed and a fabulous experience. All staff were courteous and helpful. The shopping was informative and fun. Thank you to you all for a marvellous afternoon.
11 July 2025
Reply from Glengoyne Distillery
Thank you for your 5 stars Martin and thank you for leaving such a wonderful review! We are delighted you had a great experience visiting us, your kind words means a lot! We hope to welcome you back again soon! Kind Regards, The Glengoyne Team.
Exceptional service
Not the first time I have ordered a gift for our UK friends.
Ordered a bottle of 12 year old as a birthday gift … had the bottle engraved … the recipient was thrilled … everything was done in a timely manner.
27 June 2025
Reply from Glengoyne Distillery
We are so pleased to read this, thank you so much for your order and for taking the time to leave this lovely review. Thanks, The Glengoyne Team
Great distillery and whisky
2 July 2025
Reply from Glengoyne Distillery
Thank you for your kind words Jason! We're thrilled to hear that you enjoyed both our distillery and our whisky. Your support means the world to us, and we look forward to welcoming you back for more delightful experiences.
Slàinte Mhath,
The Glengoyne Team
Easy website, quality product.
Website was easy to navigate, with the personalisation, and delivery very quick. Packaging for the bottle is smart and tasteful. We’re over the moon with the quality.
25 June 2025
Reply from Glengoyne Distillery
Thank you for taking the time to leave us such a lovely review! We are so pleased you love your order. Thanks, The Glengoyne Team
Super fast next day careful delivery
Super fast next day careful delivery , well packed and brilliant products. And amazing whisky
18 June 2025
Reply from Glengoyne Distillery
Thank you Leslie for your 5 stars and recent purchase! We are delighted with your feedback! The Glengoyne Team.
Great tour and tasting of 12 and 15yr…
Great tour and tasting of 12 and 15yr old Scotch.well managed store with discounted prices for those on tour.
6 June 2025
Reply from Glengoyne Distillery
Thank you, we are delighted you had a fantastic time visiting us at Glengoyne! We hope to welcome you back soon! The Glengoyne Team.
Reply from Glengoyne Distillery
Thank you for your wonderful review David! We're delighted to hear that you found our whisky's taste outstanding. Your appreciation means a lot to us.
Slàinte Mhath, The Glengoyne Team
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