Digital try on images were accurate when compared with trying on via the home trial. Ordered glasses arrived really quickly and prescription was correct (first time ordering online so was slightly ner... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Navigating the various monthly deals to find one that gives a good discount for your chosen frames and lenses takes a while, hence a fair delay in placing my order. Working out your pupillary distance... See more
My varifocal sunglasses purchased 15 months ago suddenly went cloudy. I phoned customer services and explained the situation and Lloyd immediately assured me that (as they were within the 2 year guar... See more
Great offers on price and delivery. Very straight forward to order. Simple to add the prescription to the order. Only thing i could advise is to possibly show a model wearing each frame to give us an... See more
Company details
About Glasses Direct
Written by the company
Trusted by over 3 million customers, Glasses Direct was founded in 2004 as the result of one man’s idea to make affordable, high-quality glasses more accessible for everyone. Fast forward a couple of decades later, and we are now the UK’s most popular online prescription glasses retailer, offering customers an average saving of 49% compared to the high street.
With over 1,200 frames available in all shapes, colours and styles, there is something to suit everybody.
With over 1,200 frames available in all shapes, colours and styles, there is something to suit everybody.
Who We Are
Written by the company
- We are UK's most popular online glasses store. With 120-day no-quibble returns, on-site fully qualified opticians and a full customer service team ready to answer any questions, you’re in good hands!
- The Team
- You can relax knowing your eye care is in the best hands. We have 9 qualified opticians that check through all orders and prescriptions to make sure everything is in order. Furthermore, our friendly and helpful customer service team are always on-hand, ready to answer any questions. They help customers with a range of queries, including those regarding prescriptions, lenses and even style advice! All of our glasses are checked and dispatched from our warehouse in Nottingham.
Free 120 day returns
You can return your glasses to us and get a full refund within 120 days of your purchase - no questions asked. Even if you simply didn't like how they fit!
Contact info
Glasses Direct Customer Services, 25th Floor, City Tower, Piccadilly Plaza, M1 4BT, Manchester, United Kingdom
- 01793 746601
- ask@glassesdirect.co.uk
- www.glassesdirect.co.uk
Get 2 pairs of glasses from £15!
4.7
Excellent
282K reviews
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Liked quick delivery, however
Liked quick delivery, but it was not clear that it was necessary to add ADD value to the initial figure to gain correct prescription.
12 August 2026
Reply from Glasses Direct
Hello Neville,
We’re sorry to hear that the prescription entry process was unclear and caused difficulty in getting the correct vision for your glasses.
We’d be more than happy to help make this right and review the prescription details with you.
If you don’t mind, could you please send us a copy of your prescription? Once we receive it, we can check the values and make sure everything is understood correctly.
Thank you for your patience, and we’ll be happy to assist you further.
Please check your inbox later today for more information on how we can address your concern.
Rest assured, we are here to support you throughout this process. Should you need any further assistance, do not hesitate to reach out. Your satisfaction is our top priority.
Once again, we deeply apologize for the inconvenience caused.
All the best.
Team GD
Perfect
Everything you need in one spot, great feature that you can see what the glasses style looks on you before you purchase . Easy ordering and fast delivery.
12 August 2026
Excellent service as usual.
10 August 2026
Order placed and glasses received…
Order placed and glasses received within 5 days.
Glasses fit perfectly
This is the 3rd time I have ordered from them . Highly recommended.
10 August 2026
Quick easy and cheap
Quick easy and cheap.
Went for the 2 for 1 and had bifocals.
Perfect for work and home.
Have purchased each time my prescription changed and always found to be good quality and value.
10 August 2026
Having got a new prescription
Having got a new prescription, thought I should try it.
models I have ordered in did not seem to be available anymore, so ordered something close which seemed to be more expensive.
As ever good communication and glasses arrived well packaged.
They see about the same quality as previous ones.
10 August 2026
Efficient service
The order was easy to make. Emails were responded to quickly and delivery was fast
12 August 2026
Perfect
Perfect. These glasses are very well made and from order to delivery was just over a week. Definitely recommend.
10 August 2026
Easy to choose with virtual try on
Easy to choose with virtual try on, good range of styles, and getting actual prescription rather than generic readers is great. And prices are about 5x less than your traditional high street. No complaints.
7 August 2026
Unprompted review
I’m so happy with my new glasses they…
I’m so happy with my new glasses they are prefect.
10 August 2026
Great service and price
4 August 2026
Soooo fast
Soooo fast. I had 2 pairs of glasses within 3 days for £60 and they’re much better quality than Specsavers own brands
10 August 2026
At least half of the price of high…
At least half of the price of high street prices. After an eye watering quote for the same glasses from the opticians I decided to explore my options online. I found Glasses Direct on top cash back. Copied the voucher code, found the same glasses on their website, uploaded my prescription, selected the same extras, ordered and boom! A week later they arrived and very happy with the result. Quality, speed and particularly the cost saving.
10 August 2026
Fantastic service and lighting fast…
Fantastic service and lighting fast delivery, arrived two days before deadline, outstanding!
10 August 2026
A problem with one lens
A problem with one lens, likely due to my error on application was readily sorted and glasses were replaced. Very good customer service,
10 August 2026
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