Once the phone lines opened,dead on 10am,the booking process was straight forward. One thing that would have been useful, on the venues seating plan it would be good if the prices were quoted beside t... See more
Company replied
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Straightforward pre sale able to pay via PayPal no problems whatsoever Only reason for 4 stars was the add on fees These really should be part of the ticket price now it’s all done digitally in my... See more
Company replied
Was easy to use and get the tickets i wanted, there was an option elwct the best seats available. Also great to get conformation that tickets had been purchased ok & lots of information provided thro... See more
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Love Gigs and Tours! Really easy website to navigate and buy concert tickets, and also really good and letting me know when shows are coming up that we might enjoy. Also - their resale platform is eas... See more
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Company details
Written by the company
Here you’ll find the most up to date news and tickets for some of the UK’s most prestigious music events including Country to Country, Neighbourhood Weekender and Sounds Of The City. We have presented tours for some of the greatest acts around including; Oasis, Take That, Foo Fighters, Coldplay, Peter Kay, Billie Eilish, The Killers, Arctic Monkeys and Little Mix, amongst many others! For any customer services queries please contact us here: http://gigst.rs/customerservice This link also allows you to track the status of your tickets.
Contact info
Manchester, United Kingdom
- www.gigsandtours.com
4.4
Excellent
36K reviews
Asks customers to review
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Process was easy to navigate and fast
24 June 2026
Reply from Gigs and Tours
Hello, Thank you for your review. We hope you have a great time at the gig! Thanks ^M
First Name
It kept asking me to give a first name when I payed with Apple Pay, but no box was available for first name? Rather weird and had to use another payment method to secure my ticket!
24 June 2026
Reply from Gigs and Tours
Hello , Sorry to hear this. We are glad you have secured your tickets now and we hope you have a great time at the gig! ^M
Reply from Gigs and Tours
Hello, Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello, Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Tricky to navigate for presale but got…
Tricky to navigate for presale but got there in the end. Wow the add-ons over tge basic ticket price are high!
24 June 2026
Reply from Gigs and Tours
Hi, thanks for your feedback and sorry you're not happy with the fees. We aim to be as transparent as possible with where and when they are charged, detailed why the cost is in place.
We feel we operate a fair pricing strategy in line with industry standards, but thank you again for your comments which we have taken on board. Thanks ^M
Easy to do and sort out.
24 June 2026
Reply from Gigs and Tours
Hello, Thank you for your review. We hope you have a great time at the gig! Thanks ^M
So many issues with paying with Google…
So many issues with paying with Google pay. On mobile. Terrible UI from 90s. I finally got the ticket but had to open my grand old pc to get it. Terrible service. Wake up it's 2026.
24 June 2026
Reply from Gigs and Tours
Hello , Sorry to hear this please log in here - https://www.gigsandtours.com/customerservice where you can submit an online form to our team. Thanks ^M
Easy and fast to book
24 June 2026
Reply from Gigs and Tours
Hello, Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Gigs n Tours Ticket Buying
Gigs n Tours are always straightforward and easy to book tickets with
24 June 2026
Reply from Gigs and Tours
Hello, Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Quick and easy to navigate.
24 June 2026
Reply from Gigs and Tours
Hello, Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Awful customer service
Awful customer service, I purchased tickets for my daughter not realising the show was an 18+ event, contacted them immediately but they insisted no refund. Will be avoiding booking from them in future
24 June 2026
Reply from Gigs and Tours
Hello , Sorry to hear this. All age restrictions for shows are stated on the ticket in the purchasing process. You can log in here - https://www.gigsandtours.com/customerservice if you wish to sell your tickets. Thanks ^M
Easy to use making the experience less…
Easy to use making the experience less stressful.
24 June 2026
Reply from Gigs and Tours
Hello, Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Always an easy process to buy tickets!
24 June 2026
Reply from Gigs and Tours
Hello, Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Really great site that’s easy to use
The site is so easy to use and the ticket sale reminders work really well. The ticket queueing section is definitely the least ‘stressful’ area in relation to other ticket sellers, keeps you updated with clear instructions 😀
24 June 2026
Reply from Gigs and Tours
Hello, Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Easy way to book
24 June 2026
Reply from Gigs and Tours
Hello, Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Easy to use and speedy site
24 June 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Sorry to hear this. For any query's you can log in here https://www.gigsandtours.com/customerservice to submit an online query form to our online team. We still hope you have a great time at the show. Thanks ^M
I was the lead booker for five other…
I was the lead booker for five other ladies and myself. From booking the tickets to arriving at our seat we had not an issue everthing went smoothly. We were sat in bloc 323 seats 562/567 row 13 unfortunately in front of us row 12 sat 4 women that stood through the whole concert. When they were politely asked if they would sit down for the quieter songs, we were met with abuse and disgusting language. When the concert was over on exciting our seats one of the women threw water over three of us drenching us through. A brilliant evening spoilt by these obnoxious women.
20 June 2026
Reply from Gigs and Tours
Hello , We are sorry to hear this took place at the event. We always recommended seeking assistant from a member of staff at the venue for future events so this type of behaviour can be avoided. We still hope you managed to have a good time at the gig! Thanks ^M
Very fishermans friendsgood service would recomend to…
Very good service would recomend to family and friends
20 June 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Easy purchase of tickets
The site was easy to use and gave good options. I purchased 2 tickets and it was so easy to do.
23 June 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
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