Giambrone Law Reviews 

423
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers had a great experience with this company. Customers frequently praise the professional staff for their exceptional helpfulness, remarkable patience, and deep subject knowledge across multiple complex legal matters and international applications. People truly appreciate receiving clear explanations, accessible communication, and prompt responses, which consistently make navigating difficult legal procedures much easier and deeply reassuring. However, some customers also noted frustrating issues involving upfront payments, unreturned emails, and a noticeable lack of proactive communication on prolonged legal matters. A small group of reviewers experienced significant delays, mentioning that after paying initial retainers, receiving regular status updates or itemized billing became extremely difficult.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, often highlighting professional, reliable, and attentive legal... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that team members are consistently... See more

Response time

Customers report great satisfaction with response times, noting that representatives reply quickly and... See more

Payment

Customers consistently note ambiguous experiences with payment, reflecting mixed feelings about the financial... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a very positive experience with Giamborne law. They were professional, helpful, and supportive throughout the process. I really appreciate the time and effort they put into helping me I would... See more

Rated 4 out of 5 stars

I used this firm to firstly get myself a French passport, and then Livre de Famille, marriage certificate and birth certificates/passports for my children. They did a great job, deep knowledge and gu... See more

Rated 5 out of 5 stars

I would have been lost making our visa applications without the help of Giambrone Law's Sabrina. It made it less hassle for me, especially during the hickups when we couldn't get online to validate ou... See more

Rated 5 out of 5 stars

I think Giambrone Law group is amazing. They provided me with exceptional help, were very patient and very knowledgeable. I would use them again and highly recommend them to anyone. I worked with an a... See more


Company details

  1. Law Firm
  2. Criminal Justice Attorney
  3. Divorce Lawyer
  4. Family Law Attorney
  5. General Practice Attorney
  6. Immigration Attorney

Written by the company

Giambrone has evolved in recent years, investing heavily in technology to provide our clients with the most efficient cost effective service coupled with our legal excellence. The combination of our approach utilising modern technology together with the continuous pursuit of improvement has culminated in Giambrone receiving of a host of awards and accolades. We aims to give every assistance to its clients - the comfort of speaking to a lawyer in their own language, the convenience of having overseas offices when dealing with cross-border matters as well as recruiting our lawyers for their approachability, pragmatism and creativity; professionalism goes without saying. We deliver quality legal services


Contact info

4.0

Great

TrustScore 4 out of 5

423 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 23% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(423)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Giambrone Law helped me secure Italian…

Giambrone Law helped me secure Italian citizenship, it was much easier with the support from Elze. She managed everything with the Italian authorities, including communication with the commune. Once my application was sorted and I had gotten citizenship - she guided me through the process for my son as well.

Thanks Elze! Highly recommend.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Easy to talk to

Talking to Rina I found her polite and she understood my case enquiries.

2 May 2025
Unprompted review
Giambrone Law logo

Reply from Giambrone Law

Thank you for your kind feedback. We're pleased to hear that Rina was helpful and attentive to your needs. Should you need further assistance, feel free to reach out.

Best regards,
The Marketing Team
Giambrone & Partners

Rated 5 out of 5 stars

From Uncertainty to Hope—Thank You Giamborne & Partners

Since the very first day I contacted Giamborne & Partners, I have been deeply impressed by the prompt, clear, and professional responses I’ve received from everyone I’ve interacted with at the firm. What truly moved me was receiving an unexpected email offering me a renewed opportunity to pursue my case—something I had long hoped for but didn’t think was possible.

Your genuine understanding of my situation and your willingness to provide a flexible payment plan made all the difference. It gave me hope and a practical path forward. The speed, quality, and compassion of the service I’ve experienced so far have exceeded my expectations, and I am truly grateful.

Choosing Giamborne & Partners was the right decision, and I am confident that with your support, we will succeed and create a brighter future for my children.

29 April 2025
Unprompted review
Giambrone Law logo

Reply from Giambrone Law

Thank you for your kind words. We're truly grateful for your trust in Giamborne & Partners, and we're pleased to hear that our support has made a positive difference in your journey. We're committed to helping you achieve the best outcome, and we're confident in a bright future ahead.

Best regards,
The Giambrone & Partners Team

Rated 5 out of 5 stars

Helena in the Client Services Team was…

Helena in the Client Services Team was very prompt, supportive and clear. When we had a difficulty confirming my identity it was overcome very quickly so my case was not held up from proceeding.
I am very happy with how things have been dealt with.

29 April 2025
Unprompted review
Giambrone Law logo

Reply from Giambrone Law

Thank you for your feedback. We're glad to hear that Helena was able to assist you promptly and effectively. If you need any further support, please don't hesitate to reach out.

Best regards,
The Giambrone & Partners Team

Rated 5 out of 5 stars

Efficient and Professional Legal Support

I was highly impressed with the level of client service provided by Giambrone, particularly by Georgie. She was exceptionally responsive, addressing my inquiries promptly and thoroughly.

15 April 2025
Unprompted review
Giambrone Law logo

Reply from Giambrone Law

Thank you for your kind words. We're thrilled to hear that Georgie provided you with prompt and thorough support. If you need further assistance, feel free to contact us.

Best regards,
The Giambrone & Partners Team

Rated 5 out of 5 stars

Thoroughly professional

Andreu Marin was efficient, polite and thoroughly professional on the two occasions he helped us.

3 April 2025
Unprompted review
Giambrone Law logo

Reply from Giambrone Law

Thank you for your feedback. We're glad to hear that Andreu provided efficient and professional assistance. Should you need any further support, we’re here to help.

Best regards,
The Giambrone & Partners Team

Rated 1 out of 5 stars

Scamm scamm scamm

Scamm scamm scamm

18 March 2025
Unprompted review
Giambrone Law logo

Reply from Giambrone Law

Egr. Sig. Alessio,
La ringraziamo per aver lasciato un commento on line. Le chiediamo gentilmente di chiarire se Lei è mai stato nostro cliente e, nello specifico, da quale avvocato è stato seguito.
La ringraziamo in anticipo per il Suo cortese riscontro.
Cordiali saluti

Rated 5 out of 5 stars

Great team at Giambrone

The team at Giambrone involving Elze and Erika have been terrific in advising me on the successful application for my Italian passport which I collected yesterday - they were very responsive to all queries and all advice was very helpful as well involving difficult searches in archives and they were very efficient - many thanks

17 March 2025
Unprompted review
Giambrone Law logo

Reply from Giambrone Law

Thank you for your wonderful feedback. We're thrilled to hear that Elze and Erika were able to assist you so efficiently with your Italian passport application. If you need any further assistance, don’t hesitate to reach out.

Best regards,
The Giambrone & Partners Team

Rated 5 out of 5 stars

We highly recommend Jackie and Georgie…

We highly recommend Jackie and Georgie for their exceptional professionalism and integrity. From the very beginning, they were transparent and honest with us. They took the time to clearly explain our options and even encouraged us to try handling the matter ourselves before offering their services. This thoughtful, client-first approach shows their genuine commitment to helping people, not just making a sale. We will definitely be turning to them again for any future legal needs

13 January 2025
Unprompted review
Giambrone Law logo

Reply from Giambrone Law

Thank you for your kind recommendation. We're delighted to hear that Jackie and Georgie provided you with professional, transparent, and client-focused service. We look forward to assisting you again in the future.

Best regards,
The Giambrone & Partners Team

Rated 4 out of 5 stars

Andreu Marin has been helpful and…

Andreu Marin has been helpful and timely at every step of my passport application. Although costly, navigating Spanish bureaucracy is difficult and I feel the guidance and help I received was worth it.

3 March 2025
Unprompted review
Giambrone Law logo

Reply from Giambrone Law

Thank you for your feedback. We’re glad to hear that Andreu was able to assist you effectively through the process. We understand the challenges of navigating bureaucracy and appreciate your trust in our services.

Best regards,
The Giambrone & Partners Team

Rated 1 out of 5 stars

Terrible Experience, RUN

Terrible, unprofessional experience. Paid exorbitant fees for a passport that I'm not sure I'll get. The lawyers are rude, vague, and unaccountable. They use Google translate to email, and don't clarify confusing phrasing. They do the absolute BARE MINIMUM for you, I cannot stress this enough. So far, I've paid $6600 for them to fill out THREE forms. Spend your money anywhere else.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Citizenship Application

Erika and Elze helped and advised me on obtaining my citizenship. Although I did most of the evidence gathering work myself, They were always helpful and prompt in responding to my questions. They were extremely helpful in getting my appointment with the consulate, and then when my appointment was cancelled by the London consulate (as they decided my application should be via the Manchester consulate), Elze and Erika sorted out directly to ensure I didn't have to start the appointment process all over again.

Now I have my citizenship, I am considering purchasing a home in Italy, and will definitely be using Giambrone to assist

20 February 2025
Unprompted review
Giambrone Law logo

Reply from Giambrone Law

Thank you for your kind feedback. We're thrilled to hear that Erika and Elze were able to assist you effectively throughout your citizenship application. We're also excited about your next steps and look forward to supporting you with your home purchase in Italy.

Best regards,
The Giambrone & Partners Team

Rated 5 out of 5 stars

Visa application made easy with successful outcome

Andreu Marin of Giambrone is the immigration lawyer, he worked diligently on our application for a NLV his knowledge on this subject is as you would expect! His professionalism on this process is invaluable, he guided us every step of the way, i would advise anyone who is planning on going this alone not to bother in our opinion you really do need assistance as it's a mine field.
It's for this reason i highly recommend Giambrone law if you want a successful outcome for your move into spain!

3 October 2024
Unprompted review
Giambrone Law logo

Reply from Giambrone Law

Thank you for your wonderful feedback. We’re glad to hear that Andreu was able to guide you through the visa application process successfully. We appreciate your recommendation and are always here to assist with any future needs.

Best regards,
The Giambrone & Partners Team

Rated 4 out of 5 stars

Will - Citizenship

My dealings with Elze Obrikyte were excellent sorting out issues I had with others within the firm responding to my queries by return.
I also would like to commend Erika Vitrano who was also very efficient also promptly replying to emails.

9 January 2025
Unprompted review
Giambrone Law logo

Reply from Giambrone Law

Thank you for your kind feedback. We're pleased to hear that both Elze and Erika provided you with prompt and efficient service. We truly appreciate your trust in our team and are here to assist you with any future needs.

Best regards,
The Giambrone & Partners Team

Rated 4 out of 5 stars

Italian citizenship through marriage

Thank you Elze Obrikyte and team for helping me get to the finish line. I was sworn in last week and proud to say I am an Italian citizen now. Although there were some bumps and frustrations along the way and I had to monitor things closely, Elze was helpful, professional, honest, and quick to rectify any issues to make sure the application was on track. I would not have managed getting through this lengthy process if I did not have Elze's guidance and support. The process is not for the faint-hearted, so having someone as a gatekeeper to explain things and for accountability is super helpful. Thank you Elze and team!

5 February 2025
Unprompted review
Giambrone Law logo

Reply from Giambrone Law

Thank you for your wonderful feedback. We're thrilled to hear that Elze and the team were able to support you through the process, and congratulations on becoming an Italian citizen! We're always here to assist with any future needs.

Best regards,
The Giambrone & Partners Team

Rated 1 out of 5 stars

Look elsewhere

I had an incredibly disappointing experience with this law firm in Palermo. From the start, their behavior was nothing short of hypocritical. They claimed to uphold the highest ethical standards, but their actions spoke a completely different language. I was misled at every turn, with promises made that were never followed through on. It quickly became clear that trust was something they had no intention of honoring.

The level of professionalism was absolutely lacking. Communication was sporadic and unresponsive, and when they did respond, it was with vague, non-committal answers. It felt like I was dealing with amateurs, not professionals.

Their ideology, if you can even call it that, seemed to be entirely based on self-interest rather than genuinely helping their clients. They presented themselves as advocates for justice, but their actions revealed a starkly different reality.

If you're looking for a reliable, trustworthy law firm, look elsewhere. I deeply regret my decision to work with them.

13 January 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional, Unreliable, and Unwilling to Take Responsibility

My experience with this law firm was frustrating and costly. They failed to deliver on their initial promises, causing me significant financial damage, yet they still insisted on full payment.

Broken Promises and No Accountability – At the start, they assured me that my legal process would be smooth. However, they failed to achieve the expected results and blamed external factors, forcing me to bear additional expenses while they demanded full payment.

Missed Deadlines, Financial Losses – Their lack of diligence in following key deadlines resulted in unnecessary delays, leading to additional costs on my end that could have been avoided with proper case management.

Dramatic Change in Service After Hiring – Before I signed their engagement letter, they were extremely responsive and proactive. However, once I hired them, their approach became careless—they provided incorrect information, failed to respond on time, and disregarded important details.

Hostility Toward Mediation – Aware of the financial impact of their mistakes, I suggested an amicable resolution through the Bar Association before settling the invoice. They refused outright and instead threatened legal action against me.

This firm operates with a concerning lack of accountability. Their mistakes cost me more than their fee, and rather than acknowledging their failures, they chose intimidation. I strongly advise against trusting them with legal matters.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Italian citizenship applications

I decided to instruct Elze Obrikyte at Giambrone Law to assist me in my application for Italian citizenship by marriage after she came highly recommended to me by friends, my having failed in my first application without assistance due to my not supplying all the required documentation in the correct form. I am delighted that I did so. Elze and her team (her current assistant is Giorgia) guided me expertly and efficiently throughout the entire process, which resulted today in success. It is a challenging process and I have no hesitation in recommending Elze and her team for their services in this field.

24 January 2025
Unprompted review
Giambrone Law logo

Reply from Giambrone Law

Thank you for your kind words and for trusting Elze and the team with your Italian citizenship application. We’re delighted to hear that the process was successful, and we truly appreciate your recommendation. If you need further assistance, we’re always here to help.

Best regards,
The Giambrone & Partners Team

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