Super impressed with professional and non judgement when I had a change of heart with starting this weight management option. Thanks so much, I received a prompt response and my subscription fee... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
⭐⭐⭐⭐⭐ I’ve had a great experience with Moshy. The customer service team has been friendly, responsive, and genuinely helpful every step of the way. The doctors are also fantastic—professional, know... See more
Company replied
After correspondence with Darlene since Monday my package arrived safely to me this morning and I am excited to start my journey. Darlene was absolutely amazing to deal with. She made sure to stay in... See more
Company replied
What I needed physically and mentally to get me to a better place , I'm losing weight steadily and also dropping cm's, I've been lucky and have had no side effects. For years I've tried soo many diets... See more
Company replied
Company details
About Moshy
Written by the company
Moshy is healthcare that believes in you.
We’re a digital health clinic built around the needs of Australian women — because too often, they’re expected to wait, juggle, and just put up with it. We offer clinical, personalised care with prescription treatments delivered straight to your door.
From weight and skin to mental health and more, we make accessing care easy, fast, and judgement-free. It’s all online, on your terms, with wraparound support from real doctors, dietitians, and nurses who get it.
Get started today – check your eligibility.
Doctor-prescribed medication: Backed by science and tailored to your specific needs.
Health tracking: Stay on top of your journey with integrated tools and expert check-ins.
Free delivery: Discreet treatments shipped to your door, when you need them.
Online consultations: Speak with Australian practitioners from the comfort of home.
Contact info
Level 2, 25 Cooper Street, 2010, Surry Hills, Australia
- hello@getmosh.com
- www.getmoshy.com.au
4.6
Excellent
439 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Moshy
Hi Nathan, thanks a lot for taking the time to leave this review. Quick, easy, no fuss, professional is exactly what we are aiming for, so this really means a lot. Thanks again, Alex - Moshy team
very quick response and answered my…
very quick response and answered my question without issue
13 May 2026
Unprompted review
Reply from Moshy
Hi Vanessa, thanks a lot for this great review, it is awesome to see the team were able to help quickly. Thats what its all about. Thanks again, Alex - Moshy team
They are wonderful to deal with
They are wonderful to deal with. They don't bombard you with unnecessary emails and messages. The prescription is delivered promptly to my house. Highly recommend 👌
1 June 2026
Unprompted review
Reply from Moshy
Hi Rosemary, thanks so much for taking the time to leave this review. It really helps other people to discover us and your recommendation will mean a lot. Thanks again, Alex - Moshy team
Dianne Marie was efficient and helpful
Dianne Marie was efficient and helpful. Excellent service !!
1 June 2026
Unprompted review
Reply from Moshy
Hi Anje, thanks so much for this great review. We think Dianne is tops, and its nice to see you agree. I'll be sure to share this feedback with her. Thanks again, Alex - Moshy team
Excellent communication throughout
Excellent communication throughout. Fast delivery. Convenience of Afterpay. Great service!!!
31 May 2026
Unprompted review
Reply from Moshy
Hi Angela, thank you so much for taking the time to leave this review. We really appreciate it. Thanks again, Alex - Moshy team
Good delivery service
Good delivery service - easy to renew script and keep in touch.
29 May 2026
Unprompted review
Reply from Moshy
Hi Alissa, thanks very much for this review. Great to see the team are making it easy. If you have any feedback on how we could improve to 5 stars, please let me know and we'll do our best. Thanks, Alex - Moshy team
Reply from Moshy
Hi Penny, thanks so much for this review. We really appreciate it, and will do our best to keep standards high. Thanks again, Alex - Moshy team
Excellent Customer service
I was really grateful for the wonderful people from customer service. They were friendly and very understanding and we're happy to help with any questions i had. I think that they offered the best customer service experience that ive had in a lo g time. Thank you team.
29 May 2026
Reply from Moshy
Hi Belinda, thanks so much for this amazing review. We are really proud of the team, and its great to see they were able to deliver top quality service for you. We'll do our best to keep standards high. Thanks again, Alex - Moshy team
Reply from Moshy
Hi Melanie, thank you so much for this awesome review. It is great to see the team were both prompt and helpful. Thanks again, Alex - Moshy team
Loving the process so far
Loving the process so far, very supportive team that checks in. I am so glad I chose Moshy
20 May 2026
Reply from Moshy
Hi Kel, thanks for this amazing review. It is great to see you are feeling supported on this journey, thats what its all about. Thanks again, Alex - Moshy team
Assisted when my GP wouldn't
Easy to deal with, professional and reliable. Willing to help when my GP wouldn't
27 May 2026
Reply from Moshy
Hi Carolyn, thanks for this fantastic review. We really appreciate it, and will always do our best for our customers. Thanks, Alex - Moshy team
Marvin Baja provided excellent customer…
Marvin Baja provided excellent customer service to me.
27 May 2026
Unprompted review
Reply from Moshy
Hi Katrina, thanks so much for this review. We think Marvin is a legend, and its great to see you agree. Thanks again, Alex - Moshy team
fast and to the point service A++
27 May 2026
Unprompted review
Reply from Moshy
Hi Rydall, thanks so much for this great review. We really appreciate it, thanks, Alex - Moshy team
Responsive follow up
Although I have had to promote for follow up when I have you have been very responsive and solution focused
27 May 2026
Reply from Moshy
Hi Caroline, thanks for taking the time to leave this review, it is unfortunate that you have had to reach out, but I'm glad to see the team have been responsive and solution focused. Thanks again, Alex - Moshy team
The chat team were so amazing today and…
The chat team were so amazing today and helpful
26 May 2026
Unprompted review
Reply from Moshy
Hi K, thanks for taking the time to leave this review. It is fantastic to see the team were amazing and helpful, thats what we hope to deliver every time. Thanks again, Alex - Moshy team
Excellent customer service
Excellent customer service, promptly responded to all enquires I have had and great resolution on a shipping issue from the courier, (not mosh’s fault). Thank you!
26 May 2026
Unprompted review
Reply from Moshy
Hi KB, thanks so much for this great review. It is fantastic to see our team were able to resolve this issue, and I've followed up internally to see we did raise it with the delivery company. Thanks again, Alex - Moshy team
They’ve been very helpful and…
They’ve been very helpful and supportive and I’ve had great results
26 May 2026
Unprompted review
Reply from Moshy
Hi Katie, thanks so much for this terrific review, it is really pleasing to see you've had great results! Thats what its all about. Thanks again, Alex - Moshy team
Callum was great
Callum was great, not only did he answer my query but he also went above and beyond to follow up with more information
25 May 2026
Unprompted review
Reply from Moshy
Hi Leani, thanks for taking the time to leave this review. We are really pleased to see Callum went above and beyond, thats awesome! Thanks again, Alex - Moshy team
Darlene was fantastic
Darlene was fantastic. Very speedy response and action.
24 May 2026
Unprompted review
Reply from Moshy
Hi Sarah, thanks so much for this review. We think Darlene is fantastic too, so its great to see you agree. Thanks again, Alex - Moshy team
It took a little time to get first…
It took a little time to get first prescription, always great communication via emails. Always answers all questions
24 May 2026
Reply from Moshy
Hi Fiona, thanks a lot for this really nice review. Should be much smoother next month as we have all the details sorted now. Thanks again, Alex - Moshy team
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