We finished onboarding with Kate Batchelor about 3 months ago & it’s already making a big impact. She made setup super easy and customized the chat for our practice. Since going live, we’re seeing ste... See more
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Cristina was extremely helpful with our…
Cristina was extremely helpful with our onboarding!! She was conscientious and kind and her turn around time with getting back to us with action items was LIGHTNING fast!! We were thrilled with the ideas she had to help us get up and running!
Their team was professional
Their team was professional, responsive. I’d definitely recommend them to anyone looking for reliable service and excellent customer support.
Wonderful customer service
Wonderful customer service. They make sure you get what you need.
Everyone is helpful and knowlegeable
I am pleased to recommend Maria Ochoa
I am pleased to recommend Maria Ochoa, who has consistently delivered exceptional service as our website project manager. Throughout multiple critical website emergencies that included 3rd party functionality failures, as well as communication with me and the 3rd party—Maria has demonstrated remarkable composure and crisis management skills, always prioritizing urgent needs while maintaining clear, proactive communication. I have been very happy with the website design quality, and their responsiveness to edit requests is consistently swift and thorough. Her ability to remain calm under pressure has a reassuring effect that has been helpful in high-stress situations. I recommend Maria without reservation.
Pablo was outstanding and very helpful!
Responsive Team
Camille and Tyler did a great job updating my dashboard, and integrating my requests.
Fantastic work ethics and integrity.
Fantastic work ethics and integrity.
Fast and Helpful Replies
They reply promptly and are helpful in getting the changes we need implemented.
New Patients Can Finally Find Us Online
As a chiropractic office, we’ve always relied on word-of-mouth referrals and local advertising, but the reality is that patients today start their search online. Before DearDoc, our website was outdated, our SEO was practically nonexistent, and we weren’t showing up in any meaningful way when patients searched for chiropractors in our area. We knew we were losing opportunities every single day.
Since partnering with DearDoc, everything has changed. They rebuilt and now manage our website, and it finally reflects the quality and professionalism of our practice. The design is modern, mobile-friendly, and optimized to convert visitors into appointments. Patients have even told us that the site gave them confidence in booking with us because it looks so professional.
On top of that, DearDoc’s SEO work has been a huge driver of new patients. We are now ranking for keywords that matter, “chiropractor near me,” “back pain relief,” and many more. We’re getting calls and bookings from people who never would have found us before. It’s incredible to see how much of a difference the right SEO strategy makes.
But perhaps the biggest differentiator has been DearDoc’s placement of our practice on page one of WebMD. This is HUGE for chiropractors like us because WebMD is one of the most trusted resources patients use when researching care. Being visible there has put us in front of countless potential patients who may never have found us otherwise. We’ve had multiple new patients mention that they specifically chose us because they saw us listed on WebMD and felt reassured we were a top provider. That kind of visibility and credibility simply can’t be bought through traditional advertising.
In short, DearDoc has given our chiropractic office a professional online presence, better patient engagement, and most importantly, visibility on platforms like WebMD that patients trust. We’ve gone from being almost invisible online to standing out as a go-to chiropractor in our area. I recommend DearDoc to any practice that wants to grow, it’s the smartest investment we’ve made in years.
The rep online guided me through the…
The rep online guided me through the system. Made it easier to find exactly what I was looking for in a timely manner.
Pablo knows what he's doing
Pablo knows what he's doing and he is willing to go the extra mile to make things happen.
Everything was fixed quickly and…
Everything was fixed quickly and efficiently
Michelle was awesome!
Michelle was awesome! She gave me the information I needed quickly and was on top of it! She was friendly, and you could tell she had a smile when you spoke with her.
Outstanding client service
Outstanding client service - prompt and accurate, from client representative Maria Ochoa
Cristina Tapia is super helpful
Cristina Tapia is super helpful! Super friendly and helpful. Has been very responsive via email and has helped make this process a lot easier.
Making good progress with Dear Doc
Well organized. Helpful.Solved a lot of my marketing problems.
Mane is always so quick to help with…
Mane is always so quick to help with all of our needs.
Mané specifically has been excellent to…
Mané specifically has been excellent to work with and is one of the main reasons we are with Dear Doc. She has done a wonderful and timely job managing our project. Thank you!
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